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Drury Inn & Suites Memphis Southaven

Booking.comUS$100*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Drury Inn & Suites Memphis Southaven
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348 Reviews from our TripAdvisor Community

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There are newer reviews for Drury Inn & Suites Memphis Southaven
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Showing 348: English reviews
Saint Louis, Missouri
Reviewed 25 March 2016

We felt important from the minute we walked into the hotel. Darryl, at the front desk, was extremely nice and accommodating. We had a dog friendly King suite that was perfect for us. The 5:30 kick-back had a good selection of vegetarian options for me and my non-vegetarian parents to pick from. Pros: Dog friendly, good location, nice staff, non-smoking...

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Helpful?
Thank Dana B
DruryHotels, General Manager at Drury Inn & Suites Memphis Southaven, responded to this review

I appreciate you taking the time to let us know about your experience at our hotel. I am glad that your experience was pleasant. I apologize that the HVAC unit in your room was noisy. I will get this looked at and repaired. The pool and spa area is very popular particularly on the weekends. I am sorry that you...

Nashville, Tennessee
Reviewed 24 March 2016

Room on 2nd Floor overlooking pool. We thought it was going to be noisy at bedtime as there were a lot of excited children in the pool. But the pool closed at a reasonable hour and all was quiet. We booked a pet friendly non smoking room, and it was great. Large enough for a medium size dog to move...

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Helpful?
Thank Fiona P
nebraska
Reviewed 23 March 2016

We appreciated the convenience of this pet-friendly hotel on our trip through Memphis. The pet fee was very reasonable compared to hotels in Memphis. We enjoyed takeout from Memphis BBQ,right across the street! Right off the interstate. The staff was helpful and friendly. Gave us a room (suite) on the end near the stairwell, and our lab was very happy...

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Helpful?
Thank sp1025
Reviewed 17 March 2016 via mobile

I've used this location for the last two years, staying 1-3 nights per month. This review I'm giving them 3 stars. Customer service has gone down hill, when they have a bus come, instead of designating the conference room for them to use for the kickback, they take up all the area in the common room and leaves no place...

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Helpful?
Thank Thats_My_Milk
DruryHotels, General Manager at Drury Inn & Suites Memphis Southaven, responded to this review

I appreciate your feedback. Also thank you for staying with us as often as you do. Our Kickback is very popular. We do try to keep large groups together whenever possible. We make the effort to make sure that every guest that comes through has a pleasant experience. I'm sorry that this has not happened on some of your visits....

Illinois
Reviewed 15 March 2016

It's been a long time since we've stayed at this hotel. Mainly because it had just gotten run down, not a fair word, just old looking inside. After reading reviews on TripAdvisor we kind of got our hopes up for a better experience. But sadly it wasn't. The Drury Inn & Suites Memphis South is now advertised as a non-smoking...

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Helpful?
Thank studlyIllinois
DruryHotels, General Manager at Drury Inn & Suites Memphis Southaven, responded to this review

Thank you for your feedback. I am sorry that your experience with us was not up to Drury standards. There is no excuse for your room to not be clean and smell good. We are constantly learning and trying to make every experience amazing. We are a Nonsmoking hotel. I am also happy to say that we are getting a...

Horn Lake
Reviewed 14 March 2016

The rooms was not clean had dirty cups and straws left in room!!! And hair in shower!!! And it had stains on the floor!! People were loud all night making up noise slamming doors and yelling!! I would not return again!!

Review collected in partnership with this hotel
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Helpful?
Thank Tangenia N
DruryHotels, General Manager at Drury Inn & Suites Memphis Southaven, responded to this review

I am sorry that you did not have a wonderful experience during your stay at the Drury Inn & Suites Memphis. We want every guest that comes through our doors to leave with a smile on their face. In the future if you ever experience a stay that is less than perfect please contact a member of our team and...

home
Reviewed 11 March 2016

Arrived around 3:30 PM. Room not ready, waited 45 min., then inquired again. They were short - staffed, Ned no one was ever cleaning on the 6th floor, where they had assigned us. Asked if we could get another room, as we has no special requests. Apparently, that option had not occurred to them. Finally got a room on the...

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Helpful?
Thank akeusch
DruryHotels, General Manager at Drury Inn & Suites Memphis Southaven, responded to this review

Thank you for taking the time to share your comments with us. I apologize for the poor experience that you had at check in. We are working with our team to ensure that this does not happen again. We are always working to improve the guest experience here. We will use your feedback to do this. Our menu at our...

Reviewed 5 March 2016

We stay in a lot of Druries because they are all pet friendly. Most are good, some not so good. The newer ones tend to be better, generally. This one is older and not so good. The restaurant area is woefully inadequate for the crowds. These older hotels have wall A/C units that, in this case, are so noisy it...

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Helpful?
Thank Mark B
DruryHotels, General Manager at Drury Inn & Suites Memphis Southaven, responded to this review

I am sorry that your experience with us was not pleasant. We appreciate your feedback and we will work on the areas that you mentioned to insure that such an experience is not repeated. I am aware of the issues in the area where we serve our very popular Breakfast and Kickback. We are working on the guest flow issues...

Horn Lake
Reviewed 28 February 2016

Excellent accommodations for the money. Very nice hotel and staff; very clean. The breakfast and evening snacks were delicious and the staff was very courteous. Great location close to shopping and great restaurants.

Review collected in partnership with this hotel
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Helpful?
Thank Jane F
Urbandale, Iowa
Reviewed 25 February 2016

Stayed here as an overnight stop on way to New Orleans. Good location off of major road and easy to get to. Very impressed with how clean everything was--from the room to the lobby to the swimming pool area. Didn't take advantage of the happy hour but loved the free breakfast--lots of choices and all very good. Our kids loved...

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Helpful?
Thank pharmgirlbkm

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Drury Inn & Suites Memphis Southaven is located on the Tennessee border in Horn Lake, Mississippi - a southern suburb of the Memphis metropolitan area. Only 17 minutes from downtown Memphis attractions like Graceland, it's an excellent choice for travelers who are driving into town via I-55 or flying into Memphis International Airport, which is only 10 minutes away! ... more   less 

Additional Information about Drury Inn & Suites Memphis Southaven

Address: 735 Goodman Road West, Horn Lake, MS 38637-1406
Region: United States > Mississippi > Horn Lake
Price Range: $147 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Inn & Suites Memphis Southaven 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Drury Inn & Suites Memphis South Hotel Horn Lake
Drury Inn And Suites Memphis South
Drury Inn Horn Lake
Drury Inn Memphis South
Drury Horn Lake
Horn Lake Drury
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Questions & Answers

Questions? Get answers from Drury Inn & Suites Memphis Southaven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed 1st floor with very easy access to everything available, very quiet!”
sharonb787, 26 Nov 2016 | Read review
“Less noise from above on 6th floor (top)”
X6665SDthomasl, 21 Nov 2016 | Read review
“FedEx flights can be bothersome during week days if you are a light sleeper. Request room away from road.”
Dav711, 16 Nov 2016 | Read review
“Ask for a room away from the elevators and mist importantly, the pool.”
SuzieW2, 4 Nov 2016 | Read review
“We were on a higher floor and away from the major traffic side facing south so it was quieter.”
HonestWisconsonite, 18 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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