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I'm a diamond member of Choice Hotels and while my room last night was clean and comfortable, the 3rd floor hallway reeked of cigarette smoke. The owner should seriously think about giving the carpet a thorough cleaning in the hallways. Not a fan of "Ice...More
My wife and I went to this property in Horn Lake because it was close to Memphis and our destination for the evening. I called in advance to reserve the room and asked for a handicapped room with walk-in shower. The reservations service put it...More
We booked our stay based on the reviews that mentioned Connie. I do not believe she exist. My first concern is no one being at the front desk ever. You always have to ring a bell. It's off I55 and anyone could walk in w/o...More
Thank Betty M
Response from Vicki D, Front Office Manager at Comfort InnResponded 20 March 2016
Thank you for sharing your comments regarding your stay. I have shared your problems with our team and they as I am are concerned with your experience. We are taking steps to improve the situation. I apologize for the bad impression that you were left...More
This was far superior to the Comfort Inn we had stayed in the night before. We wound up in a smoking room since there were no n/s available. Incredibly smoke smelly so we ran a/c full blast. Comfortable beds, decent breakfast, very good front desk...More
Response from Vicki D, Front Office Manager at Comfort InnResponded 27 October 2015
Thank you for taking the time to provide us with your comments regarding your stay. I apologize for having to move you to a smoking room when there was a problem with the room originally blocked for you, however we had no non-smoking rooms left....More
My husband and I were traveling from Illinois to Louisiana and decided to stop just outside of Memphis at about 12:30 am. We did not have reservations, but the woman at the desk, Laura, said "no problem, but we only have rooms with 2 beds."...More
Thank Lacey F
Response from Vicki D, Front Office Manager at Comfort InnResponded 13 October 2015
Thank you for taking the time to provide us with your comments regarding your recent stay at our property. It is always our goal to provide our guests with a pleasant and comfortable stay. The card reader on the entrance door you mention has been...More
US$86 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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