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Hilton Garden Inn Jackson Downtown

Expedia.comUS$119*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$119*
US$119*
US$119*
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Hilton Garden Inn Jackson Downtown
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987 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jackson Downtown
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Showing 972: English reviews
Jackson, Mississippi
Reviewed 29 July 2016

Great experience! Excellent stay!! Everyone was both friendly and professional. I do plan to take my Conference back again. All in attendance that stayed at the Hilton Garden Inn had high regards for stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 472cynthiad
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you so much for the response during your conference here at the King Edward, I truly appreciate the warm remarks and will pass this along to the conference services and staff here at the hotel. If I am not mistaken your group has another conference in September and we look forward to the return. Brian B Berry

Reviewed 26 July 2016 via mobile

Nice customers service. Only problem I had was the room temperature me and wife slept uncomfortable due to that. The location wasn't the best. U have to pay for parking. To me the room isn't worth 125 a night. Just my opinion

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Helpful?
Thank Tshaun S
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for responding to Trip Advisor and letting us know your thoughts. We are working on transforming downtown so the view coming out of the hotel is a little more sharp. We do ask that you valet but you can park on the street if you wish. Thanks for letting me know your concerns. Brian B Berry

Philadelphia, Pennsylvania
Reviewed 24 July 2016

A nice experience overall. The staff is super friendly and helpful. Meals are a good quality, but the menus could be more versatile. No transportation provided to and from the airport. Uber service available and is very good. My room was nice and clean, comfortable beds. Would stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Natela G
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We apologize about not having transportation but it is a little far from the hotel to provide that service. Your comments are very much appreciated and we are glad you enjoyed your stay. Please come back and stay with us in the future. Brian B Berry

Hattiesburg, United States
Reviewed 24 July 2016

My wife and I enjoyed a wonderful weekend attending a friend's wedding in Mississippi's capital city. The hotel and rooms were clean, and the staff was courteous and very helpful. We felt safe and loved the atmosphere of downtown Jackson, and enjoyed exploring nearby restaurants.

Review collected in partnership with Hilton Garden Inn
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Thank Charles B
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We here at the King Edward hotel love it when we get guests that respond to Trip Advisor. I and the team are happy to serve and take care of our guests.This hotel is definitely a grand building from the old days! Brian B Berry

Madison, Mississippi
Reviewed 23 July 2016 via mobile

First of all it's an excellent choice because of the price. It's difficult to get a hotel of this caliber around $100. Make sure that you ask for the older bedding. The new bedding is not as comfortable as the older ones. The breakfast is great. The dinner is even better. If you like pork chops you would love the...

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Helpful?
Thank Rodericklrichardson
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton Garden Inn but also in choosing other Hilton products for your preferred hotel stays. You...

Memphis
Reviewed 22 July 2016

It's easy to stay in one of the hotels on I-55, but take a little trip into downtown Jackson and stay at the remodeled Hilton Garden Inn. The Southern charm is still alive with its grand staircase and ballrooms. Yes, there is not much downtown but hotel has so much history that it is worth the 5mins to get off...

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Thank Michael N
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

The King Edward will always be part of the downtown skyline and when guests recognize that we love it! This hotel has been downtown since 1926 and it is definitely a centerpiece in the middle of downtown. We appreciate you taking the time to venture off of I 55 to stay with us and hope we will see you in...

Reviewed 22 July 2016

The room was lovely. The staff was very nice. But housekeeping was incapable of daily replacing the proper number of towels and replacing soap, shampoo (etc.), cups, etc - EVERY day. I had to call downstairs daily and have them bring me these items. Also, the restaurant was inexcusably slow for me and my friends - EVERY day. Over 50...

Review collected in partnership with Hilton Garden Inn
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Thank judithrV8972PP
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for the comments concerning your overall stay but I am concerned about the issues about the ameneties not being taken care of. I promise I will follow up on the issues you encountered and get to the bottom of why this was not done on a daily basis. Brian B Berry

Ovett, Mississippi
Reviewed 21 July 2016

Your not gonna find a better hotel than this one in Jackson , the front desk staff, house keeping , all around everyone there, make your stay worth it. They'll go above and beyond to help in any way they can.

Review collected in partnership with Hilton Garden Inn
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Thank 726renaew
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton Garden Inn but also in choosing other Hilton products for your preferred hotel stays. You...

The Woodlands, Texas
Reviewed 20 July 2016

We were there for a family reunion. Location is good. Overall the service was good. However they were not adequately staffed in the restaurant for breakfast. Was not pleased there was no self parking available.

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Helpful?
Thank bsmith55
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Our apologies on the timeliness issues during your stay on Saturday morning, it can become quite hectic and I have discussed this with our food and beverage staff. We will go to all buffets on the weekends due to the large amount of people attending events during weekends. This will cut down on the wait time for specialty cooked items...

Springfield, Missouri
Reviewed 20 July 2016 via mobile

Stayed here while traveling through on vacation. The hotel was beautiful and we had no issues. One thing to note - the location is fairly run down (arriving at night wasn't ideal). That being said, having valet made the arrival much quicker. We will definitely stay here again if we're in the area.

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Helpful?
Thank DaneRyals
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

It can be a challenge in the area at night but it is not unsafe, we are working on revitalizing the downtown area so our guest will feel better about staying outside and enjoying drinks on our bar patio. I understand your worries but it is safe and hope you return to stay with us in the future and you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more   less 

Additional Information about Hilton Garden Inn Jackson Downtown

Address: 235 W Capitol St, Jackson, MS 39201-2004 (Formerly King Edward Hotel)
Region: United States > Mississippi > Jackson
Price Range: $141 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hotel Style:
#2 Business Hotel in Jackson
#4 Family Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jackson Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Jackson Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet on the 8th floor”
delempicka09, 30 Apr 2017 | Read review
“Park on the street if possible to save valet parking fee.”
BonnieB81, 20 Mar 2017 | Read review
“Higher floors would perhaps increase the chance of getting a better view.”
PattyL286, 12 Mar 2017 | Read review
“If you don't want to eat at the hotel, or drive, try the Mayflower Café. It's a bit of a Jackson institution.”
deew726, 27 Nov 2016 | Read review
“Try another hotel.”
MarthaW962, 16 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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