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Hilton Garden Inn Jackson Downtown

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Traveller (175)
Room & Suite (72)
Dining (19)
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Overview
  • Excellent51%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“king edward”(81 reviews)
“historic hotel”(44 reviews)
“valet parking”(58 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Jackson Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Jackson Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,115)
There are newer reviews for Hilton Garden Inn Jackson Downtown
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1,098 results
Traveller rating
540
312
135
62
49
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540
312
135
62
49
Show reviews that mention
All reviewsking edwardhistoric hotelvalet parkingfront desktrain stationvalet staffmayflower cafecoffee shopparlor marketbeautiful lobbynice hotelconvention centerindoor poolthe entire staffdefinitely stay here againsouthern hospitalitygreat customer service
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161 - 165 of 1,098 reviews
Reviewed March 8, 2017

The housekeepers were extremely loud for long periods of time and it was not clean in the bathroom. There was dirt and shoe prints on the floor. The lobby was beautiful and location great, but that was it.More

Review collected in partnership with Hilton Garden Inn
Thank catriniac2017
Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded March 9, 2017

Thank you for taking the time to share your experience with us. I have discussed your stay with my Executive Housekeeper and have told her about the noise as well as your bathroom not being up to your standards. We will continue to work with...More

Reviewed March 6, 2017

If your looking for somewhere to stay in Jackson, look no more. Everyone was telling us to stay in Ridgeland, but we wanted a more authentic experience and this place delivered. Great food and nice bar. Easy highway access and great Hotel staff.More

Review collected in partnership with Hilton Garden Inn
Thank jeromer302
Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded March 7, 2017

Thank you for the nice compliments and we are happy you enjoyed your stay. The King Edward is a special place and we are delighted you took the time to come see the hotel that was built in 1923. There is a large amount of...More

Reviewed March 2, 2017

This is a great hotel. From the time you pull up to the front and are greeted by valets to doormen to the front desk experience you will feel the warm southern hospitality. Beautiful lobby and great clean rooms that are quiet. This is a...More

Review collected in partnership with Hilton Garden Inn
Thank William G
Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded March 6, 2017

Thank you for being able to get by the construction here by the hotel, hopefully it will be completed by the next few months. I hope you also noticed the construction across the street in which we are developing the older buildings into Artists lofts...More

Reviewed March 2, 2017

The rooms are very nice. The staff is courteous and very helpful. The breakfast is very good. It would be much faster to have the breakfast fully self-service but we found the made-to-order hot food very tasty. The cereals and fruit are self service.More

Thank MN_TravellerMsp
Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded March 6, 2017

The team and I here at the King Edward wish to Thank you for the kind comments, we strive to exceed all of our guest expectations and we do appreciate our second family which is you! Without you we would have no need to be...More

Reviewed February 28, 2017

The hotel was very nice, and very clean. The restaurants and other amenities were excellent, except one. The parking. Hotel forces guest to valet their cars. Unless you can find parking elsewhere in the neighborhood plan to spend a significant amount of money on parking.More

Review collected in partnership with Hilton Garden Inn
Thank Raymond P
Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded March 1, 2017

Thank you for the kind comments on our wonderful hotel and would like you to come back and visit. The reason we have valet parking is due to lack of parking on the street and safety for our guests. We do understand it is an...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$112 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (175)
Room & Suite (72)
Dining (19)
Pool & Beach (2)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Lindsay D
November 10, 2016|
Answer
Response from David R | Property representative |
I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
1
Vote
Saladlover10
July 4, 2016|
AnswerShow all 3 answers
Response from Brian B | Property representative |
It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
1
Vote
deidre200
March 6, 2015|
Answer
Response from Paulette M |
Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
0
Votes
Room Tips
"Ask for rooms on the opposite side of the rail road. But still expect some noise from the trains in the night."
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"My room was away from the elevators so was very quiet."
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"Get a room high up and opposite rail tracks."
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"Choose a higher floor for a view. Some lower floor rooms look directly at windows of building next door"
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