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Comfort Inn

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286 Reviews from our TripAdvisor Community

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Showing 282: English reviews
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Reviewed 1 week ago NEW

Spacious, comfortable rooms. Best bed I've experienced in a hotel in a long time - although I like a firm bed. Quiet, despite being on the Interstate side of the building. Lots of dining options nearby. Terrific staff. Good selection of hot and cold items on the breakfast bar - including make your own waffles and pancakes. The only thing...

Thank Diane Z
HotelResponse_2017, General Manager at Comfort Inn, responded to this review

Dear Diane Z., Thank you for taking time out of your day to write such a comprehensive review of your recent experience at our Comfort Inn hotel. I was so glad to read all of your remarks and appreciate knowing that you were completely pleased with almost everything about your stay here. I am sorry to hear that you were...

Dallas, Georgia
Reviewed 9 July 2016 via mobile

This hotel is very nice, very clean, great beds, and great service. We were looking for a room at 3AM in the morning and most hotel desks I called sounded like they were asleep. When I called here, a very cheerful voice answered the phone and said "yes we have room, please be safe getting here". The service continued when...

3Thank Maud W
About Hotel's Favourite Review
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear Maud W., We were so delighted to receive your remarks in this TripAdvisor review and I thank you for the strong recommendation of our hotel that you've made for other prospective guests. Our team members take great pride in providing our guests with the high quality services and amenities that we know today's travelers are looking for, and all...

west monroe
Reviewed 3 weeks ago

This Comfort Inn has been refurbished. Room was fine. Beds were comfortable. Elevators were not clean. Staff was OK, not great. We were staying on points, so I'm not sure the price of the rooms, but probably reasonable.

Thank corinne p
HotelResponse_2017, General Manager at Comfort Inn, responded to this review

Dear Corinne P., Thank you for choosing to be our guest at the Comfort Inn of Jackson, MS during your recent visit to this area. We appreciate your loyalty to Choice Hotels and are glad that you chose our property to be your lodging provider during your trip to this part of Mississippi. I was very glad to have the...

Saltburn-by-the-Sea, United Kingdom
Reviewed 4 weeks ago via mobile

We have just completed a three week road trip covering 11 states and have therefore stayed in a number of hotels during this trip. This review is therefore written from a comparative viewpoint and it is hoped to give an objective view of the hotel. We found this to be a really good hotel of its type. Check in was...

Thank funkimunki67
HotelResponse_2017, General Manager at Comfort Inn, responded to this review

Dear funkimunki67, Thank you for being our guest for two nights during what must have been a wonderfully fun road trip across part of America! We loved being able to host your visit to the Jackson, MS area and I hope that you enjoyed touring our beautiful city. Though your stay here got off to a rough start initially, I...

Longview, Texas
Reviewed 15 March 2017 via mobile

We stayed here for one night after a long day on the road. Check in was smooth and desk personal were nice. Room were clean and nice! Really enjoyed our stay! PS. Don't go to the Chili's next door, service was horrible! We ended up walking out before even being seated!

Thank Johnny W
HotelResponse_2017, General Manager at Comfort Inn, responded to this review

Dear Johnny W., We sincerely appreciate hearing that your experience at our hotel was such a delightful one. (I am sorry to know that your visit to a local dining option was not pleasant, though!) Our team members will sincerely appreciate your 5-star rating and all of the positive remarks you've composed about your stay at our Comfort Inn. We...

Chicago, Illinois
Reviewed 11 March 2017

The staff was very welcoming. The bed was clean and very comfortable. The bathroom was clean but needs updated. The tub looked very old and the water was not very hot. For the price it was a clean comfortable room and it was a good place overall.

Thank Topher J
HotelResponse_2017, General Manager at Comfort Inn, responded to this review

Dear Topher J., Thank you for taking the time to let us know about the things that pleased you, as well as the areas in which we could have improved upon, during your recent visit to our Comfort Inn hotel. I know that our team members will be delighted to hear that you felt genuinely welcomed to our property, and...

Algona, Iowa
Reviewed 19 February 2017

Spent one night as we were passing through. The gal at the front counter was friendly and welcoming. The bed and pillows were very comfortable. We were located on first floor and there was some outside noise from hallway, but during the night it was quiet. The wi-if did not work the entire stay..even the front desk did not have...

2Thank Rita P
HotelResponse_2017, General Manager at Comfort Inn, responded to this review

Dear Rita P., Thank you for choosing our hotel during your recent visit to the Jackson, MS area. We were delighted to have you as our guest and are glad to hear that much of your stay here was pleasant. I will let our front desk team know that they did a wonderful job of warmly welcoming you to our...

Reviewed 15 February 2017 via mobile

Everyone was extremely friendly from checkin person to breakfast lady!!! Very impressed. Rooms were comfortable and clean. Came with mini fridge that we didn't use because it was just overnight but very helpful for people staying longer.

2Thank Mary A
HotelResponse_2017, General Manager at Comfort Inn, responded to this review

Dear Mary A., Thank you for this 5-star rating and positive review here on TripAdvisor! We were absolutely delighted to have the chance to offer you such a superb experience and we appreciate all of your feedback. It's always wonderful to hear about it when a guest's needs were met by the accommodations and services of our Comfort Inn, and...

Fortson, Georgia
Reviewed 10 January 2017

Rate was very low so I was concerned with the quality but was impressed with the cleanliness of this hotel. Check in was a breeze, our room was clean and comfortable. We were stuck there in the ice storm over the weekend. Staff was very accomodating on need for late check out. Breakfast was good.

2Thank Kimmies411
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear Kimmies411, Though I'm sorry to hear that the recent winter weather negatively affected your travel plans, I am very glad to know that you found our hotel to be a pleasant place to spend time while waiting the storm out. Thank you for letting us and other TripAdvisor members know that you were surprisingly pleased with absolutely everything about...

Port Richey, Florida
Reviewed 31 December 2016

Extremely comfortable bed even if a little taller than usual. Good size bathroom with large vanity. Friendly front desk. Super close to restaurants. Nice size desk for working. Side chair had much appreciated hassock

1Thank carolmP2669KX
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear carolmP2669KX, Thank you for choosing our Comfort Inn hotel during your recent visit to the Jackson, MS area! We loved having you as our guest and appreciated the chance to read the kind words you've written about our property. I am very glad to hear that your room was well-designed for your needs and that you rested well in...

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Management photos: Courtesy of the property manager

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Hotel & Grounds (10)
Room/Suite (20)
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Pool/Beach Area (4)
Business Centre/Function Rooms (2)
Other (13)
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
119 beautifully appointed guest rooms. Seasonal outdoor swimming pool. Luxurious pillowtop bedding. Complimentary wireless internet. Complimentary hot breakfast. Free nearby full service health club. ... more   less 

Additional Information about Comfort Inn

Address: 465 Briarwood Dr, Jackson, MS 39206
Region: United States > Mississippi > Jackson
Price Range: $90 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hampton Inn Jackson-North Hotel Jackson
Jackson Hampton Inn
Hotel Style:
#2 Best Value Hotel in Jackson
#3 Family Hotel in Jackson
#7 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Springfield, Massachusetts
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor very quiet.”
clawdie1, 24 May 2016 | Read review
“Stay in another motel - there are 2 within walking distance”
716Alice, 2 Nov 2015 | Read review
“My tip is to find a different hotel.”
hbsalo, 9 Aug 2015 | Read review
I1847LRjenniferc, 8 Aug 2015 | Read review
“Call ahead direct.”
billr149, 20 Jul 2015 | Read review
5 of 5