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Hampton Inn & Suites Laurel

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Traveller (15)
Room & Suite (16)
Dining (4)
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Overview
  • Excellent59%
  • Very good28%
  • Average7%
  • Poor5%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Hampton Inn & Suites Laurel
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn & Suites Laurel
Special Offer: Double Points, Every Stay
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (314)
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Traveller rating
183
88
24
16
3
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LanguageEnglish
183
88
24
16
3
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All reviewsrecommend this hotelindoor poolgreat place to stayroom was cleanabove averagecomplimentary breakfaststaff was friendlyvery nice hoteloatmealgreat roomno complaintsswim meeteggsoff the highwayenjoyed my staystay there againconvenient location
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11 - 15 of 314 reviews
Reviewed 3 March 2018 via mobile

This was a clean Hampton and we slept well. There was an odor that varied as you were in different areas. It had a slight sewer, paper mill, musty smell. The breakfast was great. The staff were nice. Convenient to the interstate and close to...More

Thank dezire2adpt
Response from KanaHotelGroup, Manager at Hampton Inn & Suites LaurelResponded 4 March 2018

We are glad you slept well during your stay and will look into your comments. Thank you for your good review and please return again the next time you come to our area.

Reviewed 15 February 2018

I am not normally one to write bad reviews, as I realize no one or no business is perfect and makes mistakes. I also realize that this is a Hampton Inn...where expectations should be on the low side because the bed sheets are generally scratchy...More

1  Thank haleybug222
Response from KanaHotelGroup, Manager at Hampton Inn & Suites LaurelResponded 4 March 2018

I want to apologize for the unfortunate experience that you had at our hotel. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. Your business is important to...More

Reviewed 1 February 2018

The hotel was a clean comfortable place, The breakfast could have had a little more variety, like fruit, and some bacon or sausage. The maid service could have made bed right, (not just pulled up). I was a little surprised

Review collected in partnership with Hampton
Thank markbN654EE
Response from KanaHotelGroup, Manager at Hampton Inn & Suites LaurelResponded 3 February 2018

Thank you for taking the time to provide feedback regarding your stay.I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input!

Reviewed 1 January 2018

Can you think back when you stepped into a hotel and could see and smell the cleanliness.This hotel is just that. Hospitality and smiles made us decide upon next visit this hotel is our choice. Hands Up!More

Review collected in partnership with Hampton
Thank Vision18
Response from KanaHotelGroup, Manager at Hampton Inn & Suites LaurelResponded 3 January 2018

Our associates pride themselves on providing excellent guest service and will be pleased to hear they met all your expectations! Your review will certainly be shared with them. Thank you and we look forward to hosting you again here at the Hampton Inn & Suites...More

Reviewed 31 December 2017

Most of the staff were friendly and helpful except the day time manager Rhonda. She was quite rude. The night shift manager was quite friendly and helpful. The breakfast staff was quite friendly and helpful, too. The room was clean except the toilet seat was...More

Review collected in partnership with Hampton
Thank pichuh
Response from KanaHotelGroup, Manager at Hampton Inn & Suites LaurelResponded 2 January 2018

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. We hope you will be returning again on your next trip to our area.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$117 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (16)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Jane D
28 October 2014|
Answer
Response from Tmletts | Reviewed this property |
The pool at this location is indoors. It was under renovation when I last stayed there but should be in service by now. I cannot comment about the pool because it was not accessible during my stay. The signs said 2 weeks... More
0
Votes
Room Tips
"Good location just off of I-59."
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"All of the rooms are great I think, we have never had a problem"
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"Go for the rooms that are higher level. i was close to the indoor pool and it got a little loud at times."
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"our room was quite soundproof so any room should be ok."
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