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Best Western Laurel Inn

143 reviews
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Traveller (3)
Room & Suite (4)
Dining (1)
Overview
  • Excellent32%
  • Very good38%
  • Average17%
  • Poor4%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Laurel Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)Write a Review
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46
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25
7
13
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All reviewscontinental breakfastgreat hoteltv channelsthe hotel is ideally situatedpleasant staffno real complaintstv receptionwould definitely stay here againgas stationeggsdesk clerkany questionsreturn visitair conditionerparking lotfitness centerone night stay
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1 - 5 of 142 reviews
Hotel's Favourite
Reviewed 5 January 2018

The hotel is very convenient to highways and very clean. Nice employees, good breakfast with hot foods like eggs, bacon, sausage and bisquits. It also has fitness center and business center . The room seemed to be a little larger than most hotel rooms. Room...More

Review collected in partnership with Best Western
Thank jeromej885
Response from B P, General Manager at Best Western Laurel InnResponded 6 January 2018

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a...More

Reviewed 21 December 2017 via mobile

I promised I was going to shred this location because it's quaint, convenient and close to my wife's hillbilly brothers house in Ellisville. We knew what we were getting by the other reviews. Basic hotel. This trip, we found a washrag hanging over the the...More

Thank Jimmy K
Reviewed 24 November 2017

Shower curtain had mildew. Internet was almost nonexistent. Breakfast was limited. Quality was poor. The mattress was terrible. The night shift manager was very nice on early checkout, but could not furnish a copy of the bill due to some kind of audit restriction. Not...More

Review collected in partnership with Best Western
Thank robertrX1585DG
Response from B P, General Manager at Best Western Laurel InnResponded 26 November 2017

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More

Reviewed 13 November 2017

We stayed on points, but from prices noted, it would have been a good value. Rooms were clean. The desk clerk on arrival in the evening was very nice and helpful. Interiors of room and lobby not fancy but fine. No real complaints there. Only...More

Review collected in partnership with Best Western
Thank Joseph R
Response from B P, General Manager at Best Western Laurel InnResponded 14 November 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback We will make all efforts to improve more and more. So that we give best customer service to all future guests

Reviewed 8 November 2017 via mobile

Room and hall had a musty smell. Breakfast food was cold and no one around to help. I normally stay at BW. This is my 3rd one in the past 3 months. Normally they are great. This one not as good as the others.More

Thank btgarner2013
Response from B P, General Manager at Best Western Laurel InnResponded 10 November 2017

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Pool
Hot Tub
Details
Price range
US$81 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$81 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Add Photo Photos
Traveller (3)
Room & Suite (4)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Scott R
3 December 2016|
AnswerShow all 3 answers
Response from pranav p | Property representative |
Hello Mr Scott, we don't have any rooms with 3 beds here. Sorry to say that. You can choose 2 rooms for your 3 workers (2 doubles or 1 single/1 double). Whatever works good for you. Hope i helped you out to clear your... More
0
Votes
Room Tips
"Try to get a room on the back side of the hotel."
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"First floor near the pool was great for us. The door is easily accessible and lots of lighting around the..."
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"We were on the ground floor, easy access, very quiet and nice"
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"Make sure you don't get a room in any hotel near any dumpster as those typically gets emptied before 7am"
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