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Hilton Garden Inn Jackson/Madison

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Hilton Garden Inn Jackson\/Madison
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413 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jackson/Madison
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Showing 408: English reviews
Thomasville, Georgia
Reviewed 24 July 2016

We stayed here as it is conveniently near our family. It is also close to near by shopping center where there are some nice restaurants. The staff and housekeeping are always friendly. They serve a GREAT hot breakfast : you can order any type of egg dishes, pancakes, and french toast hot off the griddle. Cia is awesome, she is...

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Helpful?
Thank 1942KENNEDY
Springdale, Arkansas
Reviewed 24 July 2016 via mobile

This is the second time our family has stayed at this hotel. The staff is very friendly and willing to go out of their way for guests. The rooms are big and nicely furnished, but in need of repair. There were holes in the walls around the bed and scuffs everywhere you looked. The lights in the sitting area didn't...

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Helpful?
Thank sunkissedsam703
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you for your feedback. We are glad you had a nice stay with us. We look at every single review, and I can assure you that the problem areas you mentioned will be checked and addressed. Thank you!

Trophy Club, Texas
Reviewed 23 July 2016

The Hilton Garden Inn was an excellent location-close to nice restaurants and shopping. The friendly staff met all of my needs. I enjoyed the delicious hot breakfast each morning and the service provided by the wait staff. I would definitely stay again.

Review collected in partnership with Hilton Garden Inn
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Thank Julie N
Mobile, Alabama
Reviewed 23 July 2016

These are nothing special. I stay here when I can't find a hampton. It is a good hotel but for the price difference I still like hampton better. The food is not very good and it costs as much as a nice restaurant. I will stick with hampton.

Review collected in partnership with Hilton Garden Inn
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Thank rogerj668
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you for staying with us. We truly do appreciate your feedback. I'm sorry to hear you didn't have a 5 star experience with us. Thank you for your continued loyalty to Hilton!!

Jackson, United States
Reviewed 22 July 2016

Great location, looks good on the outside and in the lobby. The rooms are a bit small for the price. Complimentary breakfast not included but should have been. Internet service was included and worked just fine.

Review collected in partnership with Hilton Garden Inn
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Thank Tamila W
Naperville, United States
Reviewed 19 July 2016

I travel to the Madison area often and always try to stay at the Hilton Garden Inn. The staff are amazing. Very friendly and approachable. You can tell that they care about you and the quality of your stay.

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Thank B Shayne H
Madison, MS, United States
Reviewed 13 July 2016

This hotel is nice, but breakfast is $9.95 per person. Seriously. There is NO reason a hotel that charges this much cannot offer free breakfast. It's a very nice hotel, but my friends stayed at an equally nice hotel down the street, which offered free breakfast. No excuses, Hilton. Change your policy!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bradley B
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you for the nice review! I am sorry that you did not find value in our restaurant offering. I can assure you that our hotel, and Hilton as a brand, consider all of our guest's feedback. Thank you for sharing.

Lewiston, Idaho
Reviewed 8 July 2016

Bed was so hard even with the dial set to soft that had to leave the hotel. I tried sleeping on blankets/comforter and still the bed it hard. If you can't sleep, the stay isn't worth the money. The grounds are beautiful. Didn't use the onsite breakfast that costs extra. Breakfast description sounded like the included breakfast at a Hampton....

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Thank Gothereanddo
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Please accept my apologies for the discomfort of your bed. We only want to offer the best, most comfortable experience to our customers.

brandon, United States
Reviewed 3 July 2016

Check-in and check-out both went smoothly. This is an excellent hotel. The lobby is inviting and has good areas for visiting. The location is very convenient to both good restaurants and shopping. I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank Charla M. J
Grenada, Mississippi
Reviewed 2 July 2016

No surprises at the Madison, Mississippi Hilton Garden Inn! Friendly staff, clean facility, convenient location, great price! I booked a block of rooms for an event in Madison and had a great experience.

Review collected in partnership with Hilton Garden Inn
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Thank patriciasO392QB
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you for choosing our hotel to host your special event. We are happy to have been of service!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jackson/Madison

Address: 320 New Mannsdale Road, Madison, MS 39110
Region: United States > Mississippi > Madison
Price Range: $122 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson/Madison 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hilton Garden Inn Madison Hotel Madison
Hilton Madison
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Jackson/Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms in the back over the pond offer a nice view”
 of 5 bubbles RogerJ982, 10 Aug 2016 | Read review
“Hard beds. View on one side of the hotel.”
 of 5 bubbles Gothereanddo, 8 Jul 2016 | Read review
“ask for the lake side”
 of 5 bubbles 862tracyb, 28 May 2016 | Read review
“Even number rooms has an awesome view of the pond and shopping center. Odd numver has churches and parking lot.”
  • Nice sized rooms and plenty comfortable
 of 5 bubbles nstokes1, 14 Mar 2016 | Read review
“Rooms on the north side have a view of the small lake & jogging/walking track.”
 of 5 bubbles stevem862, 22 Sep 2015 | Read review
5 of 5