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Hampton Inn New Albany

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Traveller (11)
Room & Suite (15)
Dining (5)
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Overview
  • Excellent63%
  • Very good24%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn New Albany
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn New Albany
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (455)
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Traveller rating
276
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15
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LanguageEnglish
276
109
37
18
15
Show reviews that mention
All reviewsgreat hoteleasy access to the highwayclean roomsfree dinnerroad noisei highly recommend this hotelcomplimentary breakfastole misscomfortable bedhome away from homedesk clerkindoor poolplace to staywafflesgreat roomnext morningnice stay
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31 - 35 of 455 reviews
Reviewed November 26, 2017

Great place for a good night's rest right off the highway. Large rooms and friendly staff will make your stay comfortable and welcoming. Easy access to restaurants, gas and quick shopping if necessary.

Review collected in partnership with Hampton
Thank Dana S
Reviewed November 21, 2017

Great room, friendly staff, and easy access to highway. Booked online using Hilton Honors points a few hours before arriving. On-route to Florida and this is a great stopping point. Check-in and check-out were both fast!More

Review collected in partnership with Hampton
Thank patricktE3153OJ
Response from Romanda H, General Manager at Hampton Inn New AlbanyResponded November 22, 2017

We thank you for choosing Hampton Inn New Albany for your lodging needs. We thank you for the feedback you provided about our staff, and your experience. If you have any suggestions on how we can improve, please let us know. We hope that you...More

Reviewed November 11, 2017

Great location right off the highway and near lots of restaurants and stores. Everything you need is nearby, grocery stores, clothing stores, and a small downtown area with boutique shoppes (the shoppes keep daytime hours, the downtown is very quite at night). The hotels offer...More

Review collected in partnership with Hampton
Thank T9233IKkellys
Response from Romanda H, General Manager at Hampton Inn New AlbanyResponded November 13, 2017

We thank you for the feedback. We are glad that you got a good nights sleep. If you have any suggestions on how we can improve, please let us know. We hope that you can come back, and visit us in the future.

Reviewed November 11, 2017

This is a cheap place to stay between Memphis and Tupelo , rooms are ok. Staff is pretty terrible. Hallways, elevator, breakfast area poorly maintained, rooms are. It great. Had a difficult time getting into my room.More

Review collected in partnership with Hampton
Thank 886chad44
Response from Romanda H, General Manager at Hampton Inn New AlbanyResponded November 13, 2017

We are sorry that you did not have a pleasurable experience with us. We thank you for reporting the issues with the door, and the upkeep. We have addressed this with the maintenance staff, and will ensure this gets taken care of. We have also...More

Reviewed October 25, 2017

Horrible management along with atrocious customer service make this Hilton hotel an easy one to cross off the list. We travel three weekends out of every month and customer service (and cleanliness) are key. Thanks for the awful experience.More

Thank cmb830
Response from Romanda H, General Manager at Hampton Inn New AlbanyResponded October 26, 2017

We are sorry your stay was not to Hampton standard. We agree that cleanliness, and service are very important. We would like for you to contact us, and inform us about what we can do improve. We hope that this stay does not deter you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$87 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (15)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Posting guidelines
Room Tips
"Sleep somewhere else"
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"Try to book a room away from I-22, might well be quieter than our room on the highway side."
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"No special advice."
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"Ask for one on the non-highway side"
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