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Fairfield Inn & Suites Memphis Olive Branch

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Traveller (40)
Room & Suite (28)
Dining (7)
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Overview
  • Excellent68%
  • Very good24%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(36 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Memphis Olive Branch
Special Offer: Member Rates
Hotel deals
Offers from Fairfield Inn & Suites Memphis Olive Branch
Special Offer: Member Rates
Hotel deals
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Reviews (315)
There are newer reviews for Fairfield Inn & Suites Memphis Olive Branch
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Traveller rating
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LanguageEnglish
207
77
18
7
6
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All reviewsfront deskbreakfast servicethe breakfast areamany choicesking suiteevery morningmemphis areadefinitely stay here againfast foodsafe areawafflescomfortable bedsnice staysouthern hospitalitycomplimentary breakfaststaff was friendlybusiness trip
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41 - 45 of 315 reviews
Reviewed June 26, 2017

I arrived very late due to delayed flights. I got my room key then walked into my room that had people in it! I ended up with a very small room next to the stairwell. Elevator #2 does not go to the second floor, only...More

2  Thank Krista K
Response from Rebecca T, General Manager at Fairfield Inn & Suites Memphis Olive BranchResponded June 27, 2017

I apologize that your stay was not to our standards. At the Fairfield Inn and Suites by Marriott Memphis/Olive Branch, we try to go above and beyond; apparently we did not meet our expectations. I will investigate to ensure this was an isolated issue. We...More

Reviewed June 25, 2017

We spent two nights at the Fairfield Inn and Suites Olive Branch when we traveled to the area for an ice skating competition. We had never stayed at a Fairfield before and I was impressed. The hotel was very clean. The breakfast was very good....More

Thank Erin E
Response from Rebecca T, General Manager at Fairfield Inn & Suites Memphis Olive BranchResponded June 27, 2017

Thank you for staying at the Fairfield Inn and Suites by Marriott Memphis/Olive Branch. We appreciate you taking the time to rate our hotel on TripAdvisor. We are glad you enjoyed your stay and will pass on the wonderful compliment to Sheila. We hope you...More

Reviewed June 25, 2017 via mobile

We were very pleased with our stay. Using AARP, our rate dropped from 124 to 101. Service was good and we met a sweet lady named Patsy working at the breakfast who was very welcoming and inviting. The room was clean and comfy.More

Thank Ronda S
Response from Rebecca T, General Manager at Fairfield Inn & Suites Memphis Olive BranchResponded June 27, 2017

Thank you for staying at the Fairfield Inn and Suites by Marriott Memphis/Olive Branch. We are glad that you enjoyed your stay and rated us on TripAdvisor. Patsy is a wonderful worker and I will make sure to pass on the lovely note. Teamwork is...More

Reviewed June 18, 2017 via mobile

Have stayed at this hotel 2 weeks out of the month for the last 4 months. Hotel is clean and conveniently located. Much appreciation to the breakfast attendant, Ms Patsy, as she has such a pleasant attitude and is hard at work to make sure...More

Thank Brenda W
Response from Rebecca T, General Manager at Fairfield Inn & Suites Memphis Olive BranchResponded June 27, 2017

Thank you for staying at the Fairfield Inn and Suites by Marriott Memphis/Olive Branch. We appreciate you taking the time to review us on TripAdvisor. We are glad to hear that you enjoyed you stay at the Fairfield Inn and Suites Olive Branch. We will...More

Reviewed June 16, 2017 via mobile

I witnessed one of your employees, Sheila, Who took an extra step to satisfy a guest. A gentleman came down well after breakfast was over. He was in quite the hurry and not necessarily the most polite. Sheila stop what she was doing and immediately...More

Thank Jacqui O
Response from Rebecca T, General Manager at Fairfield Inn & Suites Memphis Olive BranchResponded June 18, 2017

Jacqui Ortmann, Thank you for staying at the Fairfield Inn and Suite Memphis/Olive Branch. I appreciate you taking the time to acknowledge one of our valuable employees, Mrs. Sheila. I enjoy coming to work everyday because the Fairfield Inn and Suites Memphis/Olive Branch ensures our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$120 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (28)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Jackie S
January 10, 2017|
Answer
Response from Rebecca T | Property representative |
Good Afternoon, the following restaurants/fast food chains are within walking distance: Tropical Smoothie, Osaka (Japanese Cuisine), El Mezcal (Mexican Cuisine), McDonald's, Burger King and Danver's. Please let me know if... More
0
Votes
Room Tips
"We stayed on the first floor."
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"Away from elevator"
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"King Suites are very spacious"
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"The ground floor was where my room was located, & all was good!"
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