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The only reason this review gets a 3 is because of the very friendly staff. Without that, this would have been a 1 or 2 star review. With the exception of the person who takes care of the breakfast area, all of the staff was...More
1 Thank Jason L
Response from COMFORT S, General Manager at Comfort Suites Olive BranchResponded 6 September 2017
I apologize for the disappointing experience you describe of your stay at our property. We always want to provide our guests with a pleasant and comfortable stay. Your feedback will help us to insure that this will not happen again in the future.
Was teavleing on vaction and had car trouble. Checked in late and the clerk was more then helpful and the rooms were great and breakfast was a plus! Sometimes the service makes the stay and she diffently made ours!!More
Response from COMFORT S, General Manager at Comfort Suites Olive BranchResponded 12 June 2017
Thank you for sharing your comments regarding your recent stay at our property. We appreciate hearing that we have given our guests a pleasant stay. It is even more pleasant to hear that we have provided the guest with the type of service we wish...More
The hotel itself is a very nice hotel and the front desk staff was good to work with. The breakfast was as you would expect for a Choice Hotels chain! The room was furnished very nicely.. The hotel was packed both nights I...More
Thank Tim S
Response from COMFORT S, General Manager at Comfort Suites Olive BranchResponded 2 August 2017
I apologize for the discrepancy in your reservation date. Unfortunately it is not always possible for the Desk Assistant to call those that have reservations. We send confirmation emails when we make reservations on the property level.
Thank you for your feedback. We hope you...More
It's our first night here and I can't sleep. My family is tired and I have some anxiety about staying here. On the elevator to our room I noticed streaks on the walls suggesting whoever cleaned it used a dirty rag or just smeared the...More
1 Thank M2009Mississippi
Response from COMFORT S, General Manager at Comfort Suites Olive BranchResponded 10 July 2017
First let me thank you for sharing your comments. I apologize for our team that you found your stay unsatisfactory. It is through our guests feedback that we learn where changes should be made.
Thank you again for your feedback.
Arrived and the front desk clerk was very friendly. The first floor was cool; however, the hallways on the fourth floor were hot. The room did have nice decor, but the carpet was not properly vacuumed. There were light stains, or what I hope were...More
2 Thank Amanda E
Response from COMFORT S, General Manager at Comfort Suites Olive BranchResponded 18 June 2017
I apologize for the issues you describe in your room. I have spoken with our team and we regret that you were less than pleased with conditions you found. We will strive to insure that it does not happen again.
Thank you for your feedback.
US$80 - US$138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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