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Hilton Garden Inn Jackson/Pearl

388 reviews
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Traveller (32)
Room & Suite (22)
Pool & Beach (3)
Overview
  • Excellent47%
  • Very good24%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“nice hotel”(22 reviews)
“hilton brand”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jackson/Pearl
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (388)Write a Review
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LanguageEnglish
174
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68
28
23
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All reviewsnice hotelhilton brandlone star steakhousethe hotel staffbusiness tripgreat stayfitness centerrooms were cleanroom keyoutlet mallfront desk staffmovie theaterbass pro shopsouthern hospitalityfree breakfaststaff was very friendlyeasy access
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21 - 25 of 387 reviews
Reviewed 6 September 2017

My visit to the Hilton Garden garden was very nice ...everyone was very professional... and the breakfast was off the chain 😄👌🏾😄👏🏿 I would definitely recommend it to my family and my friends and associatesMore

Review collected in partnership with Hilton Garden Inn
Thank Cherry W
Response from Colette T, General Manager at Hilton Garden Inn Jackson/PearlResponded 20 September 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the staff and accommodations to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do...More

Reviewed 4 September 2017 via mobile

Enjoyed our stay at this HGI. Staff in hotel was very nice and friendly. The room was clean and comfortable. Some of the furniture is needing to be replaced or refinished, but that is not a major distraction. The food in the restaurant was average,...More

Thank Bill B
Response from Colette T, General Manager at Hilton Garden Inn Jackson/PearlResponded 6 September 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the staff and service to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do...More

Reviewed 4 September 2017 via mobile

Months ago I set up a room block at the Hilton for anyone attending my wedding that may need a place to crash. A week or so before the block expired, my mother-in-law called to ask a question and they had a few hiccups with...More

Thank Taylor M
Response from Colette T, General Manager at Hilton Garden Inn Jackson/PearlResponded 6 September 2017

Thank you for taking a moment to share your experience. I am happy to hear that you found the staff to be helpful. We want to apologize for any inconvience with your reservations. If there is anything I can do for you at this time,...More

Reviewed 29 August 2017

We stayed overnight and this was the most rundown hilton brand we have ever stayed. Will not stay again, there are too many options. The carpet was so old it was sticky. The mattress was stained and worn out. The duvet was stained. The refrigerator...More

Thank lindannh
Reviewed 24 August 2017

Stayed here several times on the way through and this was not as pleasant as other visits. Bed makeup was sloppy with pillows apparently thrown on top of each other. Enough dust under the bed to grow turnips. Housekeeping needs management attention. Oh, and has...More

Thank mariahbay
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Hot Tub
Details
Price range
US$99 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (22)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Derek M
21 June 2017|
AnswerShow all 6 answers
Response from Brian C | Reviewed this property |
Free with your hotel stay.
0
Votes
Erma B
10 February 2015|
AnswerShow all 3 answers
Response from Colette T | Property representative |
We have an outdoor pool and spa.
0
Votes
Erma B
10 February 2015|
AnswerShow all 2 answers
Response from Colette T | Property representative |
It is an outdoor pool and hot tub. Currently closed until May.
0
Votes
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12
Room Tips
"Ask for a room away from the highway"
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"Away from the highway"
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"Nasty rooms"
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"Ask for a room with upgraded beds"
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