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Best Western Plus Philadelphia Choctaw Hotel And Suites

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Traveller (16)
Room & Suite (7)
Dining (2)
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Overview
  • Excellent22%
  • Very good41%
  • Average23%
  • Poor8%
  • Terrible6%
Travellers talk about
“sausage”(7 reviews)
“pancakes”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
There are newer reviews for Best Western Plus Philadelphia Choctaw Hotel And Suites
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All reviewssausageholiday inn expresspancakesnice hotelroom was cleanpancake machinefresh foodup to datebiscuitsbelow averagedining areaper nightyogurtcontinental breakfaststatescasinocomfort
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11 - 15 of 77 reviews
Reviewed July 29, 2017

So let me start by saying that this is a basic everyday Holiday Inn Express which affordable and nice. Its clean and the customer service is good. The outdoor pool, the fitness center, and the continental breakfast are ordinary nothing special. However, there is an...More

3  Thank ThomasM1
Response from IHGService, Guest Relations Manager at Best Western Plus Philadelphia Choctaw Hotel And SuitesResponded August 12, 2017

Hello ThomasM1, Thank you for choosing us and for sharing your experience. I am happy that you found our staff commendable and the facilities average at its best. However, I understand that your stay did not turn quite as expected due to the odor and...More

Reviewed May 28, 2017 via mobile

First time in Philadelphia. It's been years since I've stayed in a Holiday Inn and now I know why! Walked in room and it immediately smell of urine. Luckily, we keep air freshener with us when we travel. We also had 2 other couples with...More

1  Thank Venelda K
Response from IHGService, Guest Relations Manager at Best Western Plus Philadelphia Choctaw Hotel And SuitesResponded June 15, 2017

Hello Venelda K, Thank you for posting honest feedback about your stay at the Holiday Inn Express Philadelphia-Choctaw, MS. I'm sorry that housekeeping fell short of making your stay comfortable. Your review will be shared with their management team to ensure that the rooms are...More

Reviewed May 22, 2017 via mobile

Hotel was very clean. There were chocolate chip cookies when you walk in which is nice for the kids. In our room there was a small fridge and microwave and a keurig coffee machine with three pods. Breakfast was decent. Hot items were sausage, some...More

Thank Malibu2007
Reviewed May 21, 2017 via mobile

I've stayed here a number of years for business. This time the room was musty and damp smelling. It definitely needs a thorough airing out. Two more business people I met with the next day said they now stay in another town because of the...More

1  Thank Maggie S
Response from IHGService, Guest Relations Manager at Best Western Plus Philadelphia Choctaw Hotel And SuitesResponded June 4, 2017

Dear Maggie S, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable accommodations and excellent service. However, it is disappointing...More

Reviewed April 25, 2017 via mobile

I arrived late to the hotel to a very nice and friendly front desk team member. Was easy to check in and get settled in. Hotel was very clean and bright. Enjoyed the stay at this hotel, even though it was a brief stay. Would...More

Thank Mark J
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$116 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (7)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
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debc2654
May 20, 2015|
Answer
Response from Mary R |
Good morning, thank you for your interest in our hotel. We have a strict no pet policy.
0
Votes
Nancy K
August 13, 2014|
Answer
Response from Jayne1973Dallas_TX | Reviewed this property |
Tripadvisor sent this question to me, but I was just a guest who did a review, so the question needs to be directed to the hotel.
0
Votes
Room Tips
"Close to the casino...Don't pay extra to stay at casino...book way ahead"
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"Request a de-odorized room"
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"See review"
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"Do not stay on the first floor."
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