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Residence Inn Jackson Ridgeland

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Residence Inn Jackson Ridgeland
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127 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Jackson Ridgeland
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Showing 127: English reviews
Reviewed 12 September 2016 via mobile

I had a great stay housekeeper on Saturday wasn't very friendly but front desk was great exspecially the lady that check me in Friday wish I remember her name but she works night shift she was great so with the bad vibe from housekeeping Saturday Oan I don't think it was a good idea for her to tell me no...

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Helpful?
Thank fashay
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking the time to let us know how your stay was. I will definitely pass your kind words to our front desk staff. In addition, I will visit with my housekeeping department and let them know this as well. Thank you again and I hope that the next time your travel brings you this...

Reviewed 13 August 2016 via mobile

I usually love to stay here with my kids and wife..I paid almost 200 dollars to stay in a suite as I always do when I stay there.this time I could have stayed at home if I knew I was going to get a dirty room, dirty dishes,dish washer didn't work, my covers had so much hair on it.called down...

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Helpful?
1Thank erica g
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking the time to let me know your experience while at our hotel - I assure you this is an isolated situation and has been and will keep being addressed. Our management team is on top of this and will take every single measure to ensure that this does not happen again. We definitely...

Atlanta, Georgia
Reviewed 26 July 2016

My mother and I stayed here 2 weekends in a row while we were visiting my Grandfather after he had a stroke. The staff was extremely friendly. We arrived really late one night and they asked if we were hungry and gave us some fruit. The rooms were nice, very roomy, and clean. There was lots of free parking and...

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Helpful?
Thank Kim T
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking your time to tell us about your stay. We are so happy that you chose to stay with us and that you had a great experience. I will definitely pass your kind words on to our staff. If your travel brings you back to this area - we would love for you to...

Alpharetta, Georgia
Reviewed 24 July 2016

I found this to be a typical Residence Inn. The room was clean and the service was OK. On Wednesday night they have a Food "Truck" for the evening meal. One look at this and I decided to head out to eat. I hope the hotel can find an alternate. Breakfast was only OK. The eggs were scorched which when...

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Helpful?
1Thank Sherpa2286
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for taking the time to write a review of your stay with us and thank you for your kind words about our hotel - I will pass on your thoughts about the food truck - this is a Marriott requirement, however, we want to have someone here that everyone enjoys. I trust that when your travel brings you...

Reviewed 20 July 2016 via mobile

I stayed at this Residence Inn along with my husband and two children for a quick overnight on our way to Gulfport, MS. Although the the room served its purpose as we arrived late and just wanted to go to sleep. Check-in was simple and quick but when we arrived to our room the door was open with the latch...

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Helpful?
1Thank Jill J
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for taking the time to let us know about your stay, we appreciate you letting us know. We are very sorry that you did not have the perfect stay that we strive for all of our guests to have. We will definitely address this with our team so that this doesn't happen again. We trust that you will...

Reviewed 23 May 2016 via mobile

We stayed here with our kids and although the room was nice enough the service here was horrible. Asked very kindly if we could turn a light on in the dining room, as our kids were having trouble eating by the light of the small battery operated candle that was at the table. The evening dining staff said they weren't...

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Helpful?
1Thank Naomi F
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for letting us know about your stay with us. I am very sorry about your experience and want you to know that we absolutely love having families with children stay with us. I assure you that our management team will take care of this as our number one goal is to make sure that our...

Barrington, NH
Reviewed 15 May 2016

We booked a studio room in this hotel and it was a good choice. The only problem we noted was that the bedroom area was quite tight and if the "bureau" was not there then it might have given more room to get around the foot of the bed. We had a problem with a light and the seal on...

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Helpful?
Thank cam044
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so very happy that you stayed with us and thank you for your feedback, I am so glad that your maintenance situation was handled upon calling our front desk. I will let our staff know that you had a great stay and so happy that your grandson was able to come and swim - family time is everything!!!...

Reviewed 12 May 2016

Everything was very nice at this hotel. They even gave us complimentary dinner a couple of nights. This hotel is close to everything and you can walk to a few restaurants. They also had a nice breakfast in the morning. The only complaint was that there wasn't enough cardio equipment in the fitness center.

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Helpful?
Thank 605richiec
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words about our hotel - we are so glad that you stayed with us! We love our location as it is so close to everything - we are glad you enjoyed your time here with us. Thank you for letting me know about the need for more cardio equipment, I will definitely...

Austin, Texas
Reviewed 25 April 2016

The staff at Residence Inn are extremely pleasant to deal with and very friendly. The food served for breakfast and the evening treats are the best. If you get a chance to stay there when they serve fruit cobbler in the evening, don't miss out! Comfortable beds, clean, I would definitely stay there again.

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Helpful?
1Thank Catherine M
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for staying with us and for taking the time to write a review on our hotel - we appreciate your kind words and will pass this on to our staff. Please come see us again when your travel brings you to this area. Have a great day!

Ridgeland, Mississippi
Reviewed 21 April 2016

Loving my stay at this Residence Inn. I travel a lot for work and try to stay at Residence Inns wherever I go. The room is quite spacious and clean. The breakfast is average and there is a variety which is nice. The coffee is decent when I don't wind up with grounds in it. I had this happen 3...

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Helpful?
1Thank dclay1971
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words, we are so happy that you are staying with us, if you need anything to make your stay more enjoyable, please reach out to any of our staff, we are more than happy to help you! Have a great day!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Jackson Ridgeland

Address: 855 Centre Street, Ridgeland, MS 39157
Region: United States > Mississippi > Ridgeland
Price Range: $140 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson Ridgeland 3*
Number of rooms: 100
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Also Known As:
Residence Inn Jackson Ridgeland Hotel Ridgeland
Residence Inn Ridgeland
Ridgeland Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Jackson Ridgeland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WHAT'S HAPPENED TO MARRIOTT QUALITY?? Read the 1's and 2's of a review before booking. Sorry I didn't.”
  • King bed- rolled to middle upon laying. Sad.
  • Box Spring coming apart.
  • Both King bed and Full bed had worn out bedding, cheap worn out pillows.
 of 5 bubbles 15djf, 11 Nov 2016 | Read review
“Get a room away from the elevator”
 of 5 bubbles 605richiec, 12 May 2016 | Read review
“I always choose the top floor so I don't have the noise from floors above but there's really no good view from any room.”
 of 5 bubbles dclay1971, 21 Apr 2016 | Read review
“I travel with puppies so we like to get a room on the 1st floor or next to the elevator on the 2nd.”
 of 5 bubbles nelllang507, 19 Dec 2015 | Read review
“Loved the 1 bedroom suite!”
 of 5 bubbles kt179, 16 Jul 2015 | Read review
5 of 5