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Homewood Suites by Hilton Jackson-Ridgeland

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Traveller (41)
Room & Suite (38)
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Overview
  • Excellent49%
  • Very good23%
  • Average13%
  • Poor10%
  • Terrible5%
Travellers talk about
“ceiling fan”(5 reviews)
“living area”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Jackson-Ridgeland
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Jackson-Ridgeland
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (451)
There are newer reviews for Homewood Suites by Hilton Jackson-Ridgeland
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Traveller rating
210
104
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LanguageEnglish
210
104
61
49
26
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All reviewsceiling fanhome away from homeliving areathe hotel stafffull kitchenstay at this hotel againa great staysmoking roomenjoyed my staybed was very comfortablefamily reunionshopping and restaurantsoatmealstaff was friendlyvery nice hotelcomplimentary breakfastsausage
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21 - 25 of 450 reviews
Reviewed 25 November 2017

very rude people the staff need customer service training they need to know people come to spend money however the staff very ghetto sfjkaslf;dsjkal;fjkls;ajfkl;dsajlkfjlak;jfkla;jsklfja;ksjfkla;jfkl;ajklfja;kljfl;kasjflk;ajsfkl;jklfdjakl;fjlak;fjklsdjflk;ajfkl;ajskl;fjsakl;fjakls;faMore

Review collected in partnership with Homewood Suites by Hilton
Thank honore j
Response from Michelle T, General Manager at Homewood Suites by Hilton Jackson-RidgelandResponded 27 November 2017

Hi honore j, I do apologize for the service that you received when visiting the hotel. We do strive to make every guest stay extra special. Sounds like we fell short on yours. Thank you so much for taking the time to give us a...More

Reviewed 21 November 2017

I stayed at this same property last winter and was pleased enough to stay there again. This time I was horribly disappointed. No help at the front desk when I called for towels that weren't in the room. People didn't answer the phone at the...More

Thank velvab
Response from Michelle T, General Manager at Homewood Suites by Hilton Jackson-RidgelandResponded 22 November 2017

Hello Velvab, We continually strive to provide the best service for every guest every time. I am sorry to say we fell short with your stay. I will be discussing these problems with the rest of the staff so we can make sure these experiences...More

Reviewed 16 November 2017

My name is MR. Valentin I have stayed for 40 days so far and it is going to be 60 in total maybe more front desk service is amazing the short cooking lady she has everything on the spot and Flora the cleaning lady she...More

Thank OValentin206
Response from Michelle T, General Manager at Homewood Suites by Hilton Jackson-RidgelandResponded 19 November 2017

Hello OValentin206, Thank you so much for taking time to give us a review. You and your family have become special to all of us. We love building relationships with our guest. Don't hesitate to ask if there is anything we can do to make...More

Reviewed 12 November 2017

Very low quality hotel not the usual Hilton standard I am used to. Housekeeping staff do an appalling job. Will definitely not come back to this one! Hotel gym not properly ventilated,, no water inside the water fountainMore

Review collected in partnership with Homewood Suites by Hilton
Thank Florence Olurem... O
Response from Michelle T, General Manager at Homewood Suites by Hilton Jackson-RidgelandResponded 19 November 2017

Hello Florence Olurem, We do strive to make every stay for every guest special. I am sorry we fell short with yours. I will take your thoughts and remarks back to the staff so we can correct some things. Thank you so much for taking...More

Reviewed 30 October 2017

This was a very nice hotel and had all the amenities that are needed to use in the suite...including dishes silverware etc. The check in night staff was wonderful. The morning staff could have been more attentive. I would recommend this place to anyone looking...More

Review collected in partnership with Homewood Suites by Hilton
Thank Kelly T
Response from Michelle T, General Manager at Homewood Suites by Hilton Jackson-RidgelandResponded 19 November 2017

Hi Kelly T, I am so glad you had fun in Jackson. I am also grateful that you took time out to give us a review. We love hearing from our guest! The Homewood Brand is great for the guest that needs a kitchen. Also...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Tennis Court
Details
Price range
US$100 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$100 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (41)
Room & Suite (38)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jackiebee70
13 November 2017|
AnswerShow all 6 answers
Response from Michelle T | Property representative |
Hi Jackiebee, Yes we are pet friendly and there is a non-refundable pet fee of $75.00. We do have a super nice area to walk. We don't monitor the weight or amount of animals in the room. Please understand that if you... More
1
Vote
Katie C
1 October 2016|
AnswerShow all 2 answers
Response from General Manger M | Property representative |
The General Manager for our Homewood Suites is Kita Trigg, if you need assistance, please call our property at 601.899.8611 - have a great day!
0
Votes
Room Tips
"This hotel sits well off any highway or busy street, so street noise will not be a factor."
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"don't doubt it twice if u need something good with breakfast and dinner choose homewood"
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"Avoid poolside ... streetside is quieter if there is a gathering at poolside."
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"Third floor rooms would be quieter."
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