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Holiday Inn Express Ridgeland - Jackson North Area

6485 Frontage Rd., Ridgeland, MS 39157 (Formerly Comfort Suites)
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1 room 2 adults 0 children
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Close 
  • Renaissance at Colony Park
    3.5 km
  • 3 star hotel
  • Pool
Reviewed 20 August 2014
A Wonderful Place to Stay!
I had been staying in Pearl. However, since most of my work was... more
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Ridgeland - Jackson North Area
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Showing 80: English reviews
Atlanta, Georgia
Reviewed 16 November 2014

This hotel is just okay. I stayed two different weeks. This first week, the bathroom faucet barely worked. It had a very small trickle of water coming out of it. I was also on the railroad tracks side and had a nice wake up about 2 a.m. from an train horn. The next week, I was on the second floor...

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Helpful?
Thank Steve V
Cortney W, Director of Sales at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Thank you so much for staying with us! One of our main goals is to give you 100% satisfaction. We want you to enjoy your stay and come back again. Getting your feedback helps us to improve and continue great service. We love having you here!

Alabama
Reviewed 20 August 2014

I had been staying in Pearl. However, since most of my work was in Madison and North Jackson, I decided to save some drive time and stay at HI-Ridgeland. I am totally glad that I did! As soon as I walked into to lobby, I was genuinely greeted by a beautiful young lady named Jasmon (hopefully the spelling is correct)....

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Thank TwoQuestions
Cortney W, Director of Sales at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Thank you so much for the AWESOME 5 Star review!!! Please come back & stay with us again!!

Brooklyn
Reviewed 16 July 2014

Typical Holiday Inn Express with friendly service. There is a very modest pool and exercise facility and it is not located in an area conducive to an outdoor run. The rooms was fine and air conditioning worked well.

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Helpful?
Thank vnBrooklyn
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear vnBrooklyn, Thank you for taking the time to post your comments. We are so pleased you liked you enjoyed your stay with us. However, we would like to apologize for the shortfalls you have noticed during your stay. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible....

Reviewed 1 July 2014

This was our first time staying at a ihg in Jackson, Ms. Believe me when I say I would never stay there again, My husband did the checking in, I always tell him to ask for late check out by us being members. After he parked we all proceeded to walk in I noticed upon entering that there was a...

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3Thank 6,578
Bentonville, Arkansas
Reviewed 22 June 2014

Easy check in, even though we were late, but during the check in process my card was lost. I continued to call back all week and even though they said they looked, the card never turned up. It was very concerning and they were friendly, but never called me back as I had to keep calling. The breakfast was good...

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1Thank FreedomTravel
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear FreedomTravel, Thank you for taking the time to review our hotel. I appreciate your kind comments regarding our room accommodations and breakfast service. It seems that we were not able to execute an exemplary performance with regard to guest services. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private...

Hammond, Louisiana
Reviewed 21 June 2014

I understand properties need to re-model and upgrade! When I am making a reservation 300 miles away the fact that they are doing that may change my decision to stay there. IF they would give out the info! The contractors were not in the way or over loud with the power tools....(Yeah Right), but the main problems were they had...

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1Thank racepair
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear racepair, Thank you for taking the time to provide feedback on your stay. It is unfortunate the condition of the common areas prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Jackson
Reviewed 14 June 2014

The general manger is very rude and I'm looking into talking to the person over her. Front desk treated me ok so did housekeeping. But I'll never seen mangers be so rude to guest and the people who work for them I was told from a friend of mine to NOT stay here and boy was she right. The sweet...

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Helpful?
Thank Jodistx
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear Jodistx, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you...

Charlotte, Michigan
Reviewed 28 May 2014

I stayed here recently and it was a great place to stay. The rooms were clean and roomy. Beds were comfortable. They are remodeling. The front desk was amazing. They are friendly and will help you in anyway they can. The location was ok and there was a Logans Roadhouse right by the hotel. It was a peaceful stay.

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Thank Kdenton1987
NE, Arkansas
Reviewed 5 May 2014

I was scared to death to book this hotel after reading some of the reviews but I went ahead and booked and I could not be happier. This is not to say that the hotel doesn't have any issues...they do...but after my stay I was very happy with my choice and I would stay here again no problem. This hotel...

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1Thank eryngobra
Los Angeles, California
Reviewed 22 April 2014

when we arrived we had a small issue with our room. it wasn't anything that we couldn't deal with but Kim and the staff there totally took care of us! we ended up extending our stay and so they thru us a HUGE discount !! we didn't ask for it they just did it. Breakfast was good. The beds and...

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Helpful?
1Thank Mike H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Ridgeland - Jackson North Area

Address: 6485 Frontage Rd., Ridgeland, MS 39157 (Formerly Comfort Suites)
Region: United States > Mississippi > Ridgeland
Price Range: $116 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Ridgeland - Jackson North Area 3*
Number of rooms: 111
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Also Known As:
Holiday Inn Express Ridgeland - Jackson North Area Hotel Ridgeland
Comfort Suites Ridgeland
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Questions & Answers

Questions? Get answers from Holiday Inn Express Ridgeland - Jackson North Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great shopping nearby in Madison and Ridgeland, and plenty of choices for quick dining.”
 of 5 bubbles bdoug399, 4 Dec 2016 | Read review
“Second floor suites facing front of property recommended.”
 of 5 bubbles econobiker, 26 Jun 2016 | Read review
“Try to get a room away from the sound of the train...”
 of 5 bubbles 504WhoDat, 12 Jun 2016 | Read review
“keep driving,”
 of 5 bubbles moparallen, 24 Jan 2016 | Read review
“Stay elsewhere”
 of 5 bubbles kevinhI459MY, 3 Aug 2015 | Read review
5 of 5