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Hampton Inn Memphis Southaven

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Traveller (9)
Room & Suite (10)
Dining (4)
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Overview
  • Excellent51%
  • Very good24%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“room was clean”(22 reviews)
“front desk staff”(11 reviews)
“great hotel”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Memphis Southaven
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Memphis Southaven
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (381)
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380 results
Traveller rating
186
93
55
26
20
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Time of year
LanguageEnglish
186
93
55
26
20
Show reviews that mention
All reviewsroom was cleanfront desk staffgreat hotelstaff was friendlybreakfast staffstay there againeasy accesshotel staffup to dategreat experienceoatmealbreakfast barrecommend this hotelsouth havencomplimentary breakfastsafe areasouthern hospitality
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1 - 5 of 380 reviews
Reviewed 5 days ago via mobile

This hotel doesn’t deserve the Hampton name. The receptionist is terrible. You can see the beautiful drawers in the picture! And the invisible iron machine! Stay away from this hotel also is very expensive!!

Thank Eduardo G
Response from Ken P, Director of Sales at Hampton Inn Memphis SouthavenResponded 4 days ago

Thank you for taking the time to review the Hampton Inn Memphis/Southaven. We apologize for not meeting your expectations. Your concerns have been addressed by our staff. We invite you to return in the near future to allow us to show our true Hamptonality.

Hotel's Favourite
Reviewed April 26, 2018

The staff is great here, Marvena was working all 3 nights we stayed here/sometimse on a double shift and dealing with baseball teams. (oh nooooo) The kids were very noisy and disruptive and when I went down to complain to her she took care of...More

Thank Candace H
Response from Teresa S, Sales Administrator at Hampton Inn Memphis SouthavenResponded April 30, 2018

Thank you for the great review! I will pass on your compliments to our staff. I do apologize for any inconvenience you may have had during your stay due to the baseball teams. We hope to see you again soon!

Reviewed 1 week ago

The hotel location, the room size, the bed size, the pillow, the sheets, the bathroom size, the available channels, the breakfast, the coffee, the staff''s professionalism, the hotel itself were all just right.

Review collected in partnership with Hampton
Thank A4252VSgregs
Response from Teresa S, Inside Sales Manager at Hampton Inn Memphis SouthavenResponded 1 week ago

Thank you for your wonderful review. We look forward to having you stay with us again!

Reviewed 2 weeks ago via mobile

First, I have to say thank you to Miss Jackie at the desk. She was friendly she was sweet she made everyone feel like they were right at home. She's a gem she should be training all front desk people on customer relations. The hotel...More

Thank Steve G
Response from Teresa S, Inside Sales Manager at Hampton Inn Memphis SouthavenResponded 1 week ago

Thank you for your review. Jackie is one in a million! I will share with her your nice comments. We look forward to you staying with us again.

Reviewed 2 weeks ago

The group had a good time and the hotel was an excellent choice for our reunion and travels around Memphis. Our common room was good and kept in good shape. We rotate our reunion locations and will not be in Memphis area again.

Review collected in partnership with Hampton
Thank Douglas H
Response from Teresa S, Inside Sales Manager at Hampton Inn Memphis SouthavenResponded 1 week ago

Thank you for your review. We are honored that your group picked us as one of the host hotels. If you are ever in the area again, we hope you stay with us!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$111 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Southaven
#4 Business Hotel in Southaven
#4 Family Hotel in Southaven
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Southaven
#4 Business Hotel in Southaven
#4 Family Hotel in Southaven
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (9)
Room & Suite (10)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Tabitha A
June 5, 2017|
AnswerShow all 3 answers
Response from Teresa S | Property representative |
We are planning on having pictures made soon.
0
Votes
S G
May 9, 2017|
AnswerShow all 3 answers
Response from Teresa S | Property representative |
We have a safe at the front desk in the back office but no in room safes.
0
Votes
eqsmail
May 31, 2016|
Answer
Response from Ken P | Property representative |
We do not have an airport shuttle at the hotel. Taxi, Uber and Lyft all service the airport for reasonable prices.
0
Votes
Room Tips
"The closer to the back the better."
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"choose an upper floor"
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"All of our rooms were fine."
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"Try not to get a room on the first floor by the desk/lobby."
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