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Hampton Inn Memphis Southaven

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Hampton Inn Memphis Southaven
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306 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Winter Haven, Florida
Reviewed 1 week ago

This Hampton Inn was excellent. Though we were visiting Memphis we decided to stay in the Southaven, MS hotel. We arrived at the airport before check in but were able to check in early. Every staff member, no matter what position they held, always greeted you with a smile. The breakfast was delicious every morning. This hotel was being renovated...

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Helpful?
Thank Esharr
Arnold, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Quiet and clean. Really good breakfast. The hot items were hot and the cold items were cold. I especially liked the cinnamon rolls with icing. The staff was friendly and very helpful. I was on the road all day and th Hampton Inn is a welcome home.

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Thank Lisa S
About Hotel's Favourite Review
Ken P, Director of Sales at Hampton Inn Memphis Southaven, responded to this review

We are delighted to hear that you enjoyed staying with us. We welcome you here anytime. Your comments will be shared with the staff to encourage them to show Hamptonality to our guests.

Meridian, United States
Reviewed 1 week ago

I really enjoyed my stay. I was not in need of anything but was very confident that the hotel staff would go out of their way to accommodate me if I did need them. Staff was very friendly and showed genuine concern for my needs.

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Thank carlosw836
Nashville, Tennessee
Reviewed 2 weeks ago

Terrible stay due to noice and dusk stemming from major renovations going on!!!! The staff was great but the ongoing work was unbearable to the point of my leaving earlier than planned and now taking the time to review the property.

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Thank L4071CHjamesc
Teresa S, sales administrator at Hampton Inn Memphis Southaven, responded to this review

Dear L4071CHjamesc I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest...

Natchez, Mississippi
Reviewed 22 March 2017

Clean, convenient, helpful,! Good area of town. Safe area. I would stay there again. Need to correct directions. Not a u turn but a left turn into shopping area. Then a left turn. The coffee and cookies were great

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Thank 477ralphe
Jackson, Mississippi
Reviewed 18 March 2017

Under renovation but the rooms are small didn't have refrigerators in some room and o microwaves in no room didn't exceed my expection being it's by Hilton breakfast was awesome but the noise and drills from renovating was early in morning I was ready to leave as soon I got there

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1Thank Evelyn B
Jackson, United States
Reviewed 6 March 2017

very friendly staff and when you arrive in the evening you are greeted with the aroma of the Logan's Steak house across the street. The Breakfast was very delicious and the area was keep clean. Overall a great experience .

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Thank 936miless
Teresa S, Sales Administrator at Hampton Inn Memphis Southaven, responded to this review

Thank you for choosing the Hampton Inn Memphis/Southaven! We are so glad you enjoyed your stay with us. We all know that in this day and age, you have many choices for lodging, and we appreciate our hotel being yours. It is always good to know our guests are happy with accommodations and service we provide. The Hampton Inn Southaven...

Reviewed 20 February 2017

I have to say the SHS hotel staff in Southaven has to be the most attentive and accommodating I have ever experienced. Here at the Hampton Inn, Jennifer is always quick to answer my questions and bookings via phone or email. She knows the guys and what i need, she is SO understanding and calm when I call needing 5...

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Thank SetpointIS
Teresa S, Sales Administrator at Hampton Inn Memphis Southaven, responded to this review

Thank you for choosing Hampton Inn Southaven and the great feedback on our hotel! We do strive to give outstanding service to each of our guest. With employees like Jennifer you are ensured to receive great service for every stay. We look forward to having you stay with us again!

Southaven, Ms, United States
Reviewed 20 February 2017

A dump compared to so many other facilities in the area. Under construction stickers everywhere...but not on website. The gym is a joke (bad joke), the carpet was old when Nixon bought it. Even my guests that met me at hotel made the "this place is OLD" observation and comment.

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Thank patrickbD2660BD
Ken P, Director of Sales at Hampton Inn Memphis Southaven, responded to this review

Hi, Thank you for taking the time to review our Hampton Inn Southaven. We are so thrilled that we are under renovation that will encompass the outside and inside of the facility. I'm sorry that you did not see the notification on our website regarding the renovation. We welcome you to visit again when we have completed the update in...

Southhaven, United States
Reviewed 19 February 2017

Absolutely terrible by Hampton standards. The staff at the front desk was nonexistent, and the food was the worst I have ever had at this chain. The location was also very poor - hard to get to even with a GPS.

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Thank phillipm53
Teresa S, Sales Administrator at Hampton Inn Memphis Southaven, responded to this review

On behalf of everyone here at Hampton by Hilton, I would like to personally thank you for choosing our hotel during your stay here in Southaven. We all know that in this day and age, you have many choices for lodging, and we appreciate our hotel being yours. I would like to extend to you my sincere apology that we...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Memphis/Southaven is located in Mississippi, just South of Memphis, Tennessee. The immediate locale boasts The Southaven Towne Center Shopping Mall right across the street, several restaurants, the Landers Center for concerts, and the Snowden Grove Park for ball games. Tanger Outlet mall is within 3 miles. Discover all the famous musical attractions of Memphis just a short drive away - be sure to visit Graceland, the home of Elvis Presley, only five miles from the hotel. Memphis International Airport is located just seven miles from the hotel. Offering convenience and comfort at great value, the Hampton Inn Memphis/Southaven hotel provides everything you expect and those little extras you might not. Start your day right with Hampton's free hot breakfast each morning or on busy days grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday through Friday. Take advantage of the great amenities for work including a business center, free printing, and a 468 sq. ft. meeting room. Maintain your exercise regimen on the road at the free fitness center and take a dip in the outdoor pool complete with sun-loungers. Our promise to you is a clean and comfortable guest room with free high-speed internet access, a work desk, and of course our most comfortable amenity yet - the clean and fresh Hampton bed(R). ... more   less 

Additional Information about Hampton Inn Memphis Southaven

Address: 390 Goodman Road West, Southaven, MS 38671
Region: United States > Mississippi > Southaven
Price Range: $148 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis Southaven 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hampton Inn Memphis Southaven Hotel Southaven
Hampton Inn Southaven
Southaven Hampton Inn
Hotel Style:
#3 Romantic Hotel in Southaven
#4 Family Hotel in Southaven
#4 Business Hotel in Southaven
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Memphis Southaven staff and other travellers.
2 questions
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Bromsgrove, United Kingdom

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Questions? Get answers from Hampton Inn Memphis Southaven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were located o the 3rd. floor around corner from elevator, room was very quiet!”
sharonb787, 26 Nov 2016 | Read review
“Ask for a backside room away from the Interstate”
sundancem2015, 30 Oct 2016 | Read review
“All are basically same”
Merritte1, 4 Aug 2016 | Read review
“Odd number rooms on the first floor will be outside of the pool area which can be loud at times.”
craigster57, 16 Jul 2016 | Read review
“If you choose this hotel, ask for a room opposite the pool and traffic side.”
ccullin22, 31 May 2016 | Read review
5 of 5