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Hilton Garden Inn St Louis Airport

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Hilton Garden Inn St Louis Airport
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902 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn St Louis Airport
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Showing 896: English reviews
Northern VA
Reviewed 17 February 2016

A short ways from the Airport toward StLouis, right off of 70. Quiet, well appointed consistent high quality with the HGI brand. Very friendly staff. Perfect would have had breakfast included. The rest of this review is to reach 200 characters (an arbitrary figure to be sure!)

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Toomanyxy
Stephanie B, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you so much for taking the time to let others know about your experience. Having a friendly staff is really important to us and I'm glad you noticed!

FLW, United States
Reviewed 16 February 2016

If you are concerned about being recognized or receing the benefits of rewards membership then this is not the place to stay. If you are concerned about being welcomed and good friendly service this is not the place to stay. If you want a clean and comfortaable rooom, easy access and good shuttle serice to and from the airport and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ronald S O
Stephanie B, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for your feedback! While I am happy to hear that you were pleased with the cleanliness of your room, I am concerned that you did not feel welcomed as an HHonors member. We pride ourselves on service and would really appreciate the opportunity to make this right for you.

Lake Ozak MO, United States
Reviewed 15 February 2016

If you want to be harassed because you have a service dog stay here. Was it from lack of staff training or simply not caring, I don't know. I hope people with more visible disabilities aren't publicly embarrassed like I was

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Thank Alexia H
St Louis, United States
Reviewed 15 February 2016

Chose the hotel as it had a 24 hour shuttle and on-site restaurant. Very nice experience, have some dietary restrictions and the restaurant staff was terrific about accommodating my needs. Room rate was bit pricey, but to be expected for a weeknight.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Judy B
Stephanie B, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for taking the time to post a review! I am really happy to hear that you had such a good trip - we look forward to seeing you next time!

Chicago, United States
Reviewed 13 February 2016

Horrible staff attitude and carelessness with room check-in. Late night arrival. Significant amount of time to find my reservation. Was checked into a room that was already occupied and disrupted the guest when I attempted to enter the assigned room. Had to go back to front desk to report the occupied room and waited a significant amount of time before...

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Thank George B
Reviewed 9 February 2016

Very nice hotel, everything is clean and updated throughout the facility. The staff is courteous and helpful. They have a small bar area, pool, and weight room. I didn't partake but they had a nice menu for room service.

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Helpful?
Thank Shaun R
Stephanie B, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for the review! Hopefully next time you can enjoy the room service as well!

Buffalo, United States
Reviewed 8 February 2016

I have stayed at this property several times due to proximity for a business project. This property is lackluster at best when compared to other HGI properties. Front desk staff in need of training. Rooms and halls often smell and have missing items (lamps, luggage rack), restaurant staff needs training and/or additional staff. Overall, the property lacks good management. I...

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1Thank Paula R
Chicago, United States
Reviewed 5 February 2016

Room and hotel were clean. Price was very reasonable to competition (and I travel a lot). The staff at the front desk (Michelle) and shuttle driver (Joe) were very friendly and helpful with our large group's meetings.

Review collected in partnership with Hilton Garden Inn
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Thank Jory H
Stephanie B, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you so much for the post! Michelle and Joe are definitely shining stars on our team and we really appreciate that you noticed!

Reviewed 4 February 2016

Came for a business training and stayed here to be closer to the airport for morning travel home. Staff were all very helpful and friendly. Room was clean; good bed, comfortable furnishings. Food at restaurant was good quality, tasty. Wait staff were welcoming. Shuttle was convenient. Will stay again

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Helpful?
Thank Carol P
Stephanie B, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

I really appreciate your feedback! Service and cleanliness are always our top priorities and it is always great to hear when we do a good job!

Omaha, Nebraska
Reviewed 2 February 2016

It very clean.. the beds are little hard for most but if you are tired you shoudnt care. It was comfortable for me. The bathroom was extremely clean. Staff very helpful attentive. Even willing to make dinner for us after the kitchen had just closed. Check in was quick I didnt find it noisy which I thought I might with...

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Helpful?
Thank spreadim
Stephanie B, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

I am so happy that you had such a great stay! Did you know our beds were adjustable? Next time you are in town we can show you how to adjust the firmness to your comfort level.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn St. Louis Airport hotel is only two miles away from Lambert International Airport, with complimentary 24 hour shuttle for guests. The hotel is located off I-70 next to the NorthPark business and entertainment complex. Guests receive complimentary WiFi in each room. ... more   less 

Additional Information about Hilton Garden Inn St Louis Airport

Address: 4450 Evans Pl, Berkeley, Saint Louis, MO 63134-2600
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: $119 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St Louis Airport 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Priceline so you can book your Hilton Garden Inn St Louis Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn St Louis Airport Hotel Berkeley
Hilton Garden Inn St Louis Airport Saint Louis, MO
Hotel Style:
#1 Best Value Hotel in Berkeley
#1 Romantic Hotel in Berkeley
#3 Family Hotel in Berkeley
#4 Business Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St Louis Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn St Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are quite nice and roomy.”
 of 5 bubbles sashroch, 22 Dec 2016 | Read review
“Planes to the front, traffic and cars to the back.....”
 of 5 bubbles 811bernardf, 15 Dec 2016 | Read review
“Don't choose one here at all.”
 of 5 bubbles SAM387, 15 Nov 2016 | Read review
“Try the name your price tool on Orbitz. You can generally get a lower rate. Every penny counts, right!!!”
 of 5 bubbles 2kctravlers, 22 Oct 2016 | Read review
“24-hour airport shuttle”
 of 5 bubbles ChasinNJ, 13 Aug 2016 | Read review
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