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Renaissance St. Louis Airport Hotel

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Renaissance St. Louis Airport Hotel
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701 Reviews from our TripAdvisor Community

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Showing 697: English reviews
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Jefferson City, Missouri
Reviewed yesterday NEW

Good: Price, park n fly and shuttle. Bad: shuttle drivers expect a tip to be courteous or help with bags Stayed before an early flight on a Saturday...the rooms were very small, bathroom was cramped for just one person to use the facilities. Also found noise to be an issue, hallway noise flooded into the room from lots of loud...

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Helpful?
Thank Shannon T
Reviewed 2 days ago NEW

This hotel is convenient to the St Louis airport and is a go to place to stay when I am in St Louis on business. The rooms are spacious, clean, and the beds are comfortable. There is a restaurant and bar onsite and I have utilized both. The restaurant is better than average for hotel restaurant fare.

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Helpful?
Thank bill f
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the great comments and observations. We truly appreciate it. We hope to see you back with us soon.

Indian Head, Maryland
Reviewed 3 days ago NEW

I travel a fair amount, so I expect comfort in my hotel stays. I usually am not disappointed. This hotel had a good deal for the breakfast add-on to the rate I was given (as long as I booked early...which I did!) No complaints there, and the conference went very smoothly. Great facility for that. However, the pillows (of all...

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Helpful?
Thank Travelino
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback on your recent stay with us. We do apologize for the issues with our pillows. We are in the process of changing them all and will be done by the end of the 2nd quarter. Thank you again for the feedback and we hope to see you back with us soon.

Saint Louis, Missouri
Reviewed 6 days ago NEWvia mobile

My husband and I really needed a mini getaway as the stresses of our lives had become medically unbearable (in my case). We'd hoped to unwind for a bit just to regroup. Upon arriving at this facility we were checked-in by the manager and immediately took notice of her unfriendly demeanor. We simply got through the process and hoped things...

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Helpful?
Thank Lesley J
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for taking the time to give us feedback on your stay. We do apologize for the issues with the noise from fellow guests. We attempt to keep the noise to a minimum and obviously we failed during your stay. We again apologize. We would like for you give us another opportunity to host you. I am confident that...

leawood, kansas
Reviewed 1 week ago via mobile

Much improved, was due for a re model. Food pretty good, beds not real comfortable. I had toilet tissue in toilet upon check in. Cheap old towels. Staff pretty good ....uber from airport only has uber black option, no uber X

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Helpful?
Thank colesloough
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for taking the time to give us feedback on your stay. We do appreciate your observations and we will ensure we get them corrected for future stays. Thank you and we hope to see you back with us soon.

mo
Reviewed 1 week ago

We used this Hotel for the park and fly feature but were left standing outside the St Louis airport for almost two hours upon our arrival back to St. Louis. They had one small shuttle running for many people and when several of the travelers tried to call the hotel they quit answering their phones. If they had any kind...

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Helpful?
Thank luv2travelMo
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback. We do apologize for the wait time at the airport. We have 2 shuttles, for a majority of the day, that do a loop from the hotel to the airport and back again. These shuttles hold 11 guests and our driver. We do our best to get people to and from the airport in the...

Warsaw, Missouri
Reviewed 2 weeks ago

We stayed overnight, Feb. 5, 2017 and was so impressed. The hotel is absolutely beautiful. Everything was clean and personal were great. The beds were a little softer than er like but comfy. Left our car and used their shuttle to and from the airport a week later. Drivers were great. Cost less than other hotels. Very happy and will...

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Helpful?
Thank Weezy660
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the great review. We are pleased to hear that you were able to enjoy our shuttle service to the airport. We hope to have you back with us soon.

Reviewed 2 weeks ago

This has always been a great hotel but is even nicer with the recent upgrades. The bathroom was very nicely done and the shower is relaxing. Beds are very comfortable and great pillows and linens. Exercise facilities are nice also. Desk staff and management all very accommodating.

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Thank Amy P
Missouri
Reviewed 4 weeks ago via mobile

Nice hotel with great customer service! Lobby and concierge lounge are fantastic! The rooms are nice and comfortable. Directly across from airport. If you need an airport hotel, this one tops the list for the area.

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Thank Missourihb
Montgomery City, Missouri
Reviewed 23 January 2017

We have parked our car there at least 4 times and have NEVER had any problems. The shuttles are always on time, clean and have very friendly drivers. the location is great also, just a short ride to the airport

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Helpful?
Thank Dottie972
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the great comments about our drivers and shuttles. We truly appreciate it. We hope to see you back with us again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more   less 

Additional Information about Renaissance St. Louis Airport Hotel

Address: 9801 Natural Bridge Rd., Berkeley, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: $134 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance St. Louis Airport Hotel 3.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Renaissance Saint Louis
Saint Louis Renaissance
Renaissance St. Louis Airport Hotel Saint Louis, MO
Hotel Style:
#5 Business Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance St. Louis Airport Hotel staff and other travellers.
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Edgewater, Colorado
over a year ago
9 months ago
Ballwin, Missouri
over a year ago
Linn Creek, Missouri

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Questions? Get answers from Renaissance St. Louis Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for and demand good pillows.”
 of 5 bubbles Travelino, 25 Feb 2017 | Read review
“South side”
 of 5 bubbles scot4ford, 22 Jan 2017 | Read review
“I only attended the conference center”
 of 5 bubbles 335vikkif, 29 Dec 2016 | Read review
“Make sure you inquire about construction at check in”
 of 5 bubbles KelpMe, 29 Dec 2016 | Read review
“You can get FREE WiFi if you ask for it and are a Frequent Member of The Marriott Rewards Club.”
 of 5 bubbles Hialeah73, 31 Oct 2016 | Read review
5 of 5