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Renaissance St. Louis Airport Hotel

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Traveller (216)
Room & Suite (92)
Dining (14)
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Overview
  • Excellent36%
  • Very good34%
  • Average17%
  • Poor7%
  • Terrible6%
Travellers talk about
“self parking”(10 reviews)
“per day”(18 reviews)
“up to date”(15 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (813)
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Traveller rating
281
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All reviewsself parkingper dayup to dategreat ratest louisrooms are nicelouis airportpark and flyshuttle servicean early morning flightfitness centerfree shuttlelobbyvaletinternetrunwaymeeting
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11 - 15 of 809 reviews
Reviewed 10 March 2018 via mobile

Stayed at the Renaissance because I had a 6AM departure on a Saturday morning. Upon check in, I was told the concierge lounge was open until 10:30 PM—it was closed for the weekend. Then, I asked about the shuttle, as I was returning my rental...More

Thank Tom O
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 12 March 2018

Thank you for the feedback on your recent stay with us. We do apologize for the issues with our shuttle. We do attempt to pick up everyone as quickly as possible, but with numerous stops at the airport and congestion, we do get delayed upon...More

Reviewed 5 March 2018 via mobile

My husband and I have stayed here several times when we are flying out of the country to the Caribbean. We book it through our travel agent and use the park and fly option. The shuttle service is perfect for taking us to the airport...More

Thank Karen M
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 12 March 2018

Thank you for the great review. We truly appreciate you taking the time to share. For future stays, WiFi is complimentary for Marriott Rewards members. Thank you

Reviewed 18 February 2018 via mobile

I must say I’ve see a dramatic improvement in customer service from checkin to the bar restaurant to room, Management did listen to complaints and my compliments in the past Will continue to return if they keep their eye on the ball Thanks and well...More

Thank John F
Reviewed 14 February 2018

We had about 20 people for this conference, all from out of town. Everyone stayed in the hotel, I didn't hear a complaint from anyone, many said they got a nice upgrade. My room was clean, quiet and nicely appointed. I appreciate the free Wi-Fi...More

Thank David5425
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 15 February 2018

Thank you for the awesome comments and observations. We truly appreciate you sharing. We hope to see you and your group back with us again in the near future. Thank you!

Reviewed 14 February 2018

I have been staying at this hotel for over 10 years to use their park and fly service. The last few years their pickup at the airport has not been as expected making us wait too long for a shuttle. On February 12, 2018 we...More

Thank butterbean32
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 15 February 2018

Thank you for the feedback and we do apologize for the delay in our shuttle arriving. We understand the frustration of having to wait after a long flight and we again apologize for this. We are constantly striving to make our shuttle service quicker and...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$117 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$117 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms
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Traveller (216)
Room & Suite (92)
Dining (14)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Lori B
9 August 2017|
AnswerShow all 6 answers
Response from RenaissanceSTLGM | Property representative |
Depending on your airline, we pick-up with the other hotel shuttles at gate 15 or 18.
1
Vote
ChrisBusch
11 July 2017|
AnswerShow all 10 answers
Response from RenaissanceSTLGM | Property representative |
Yes. We finished the end of December 2016
1
Vote
MissBossy808
24 April 2017|
AnswerShow all 4 answers
Response from RenaissanceSTLGM | Property representative |
Thank you for your interest in the Renaissance St. Louis. Key cards are needed to access 10 and 11 only. These are our Club floors. We do not have safes in the rooms, but we do have safety deposit boxes available at the... More
1
Vote
Room Tips
"ASK - the hotel staff are well trained and know the meaning of valuing the customer"
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"Request a room away from the elevators."
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"To get a good quiet room, stay at another hotel"
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"i took what they gave me , it was ok"
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