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Hilton St. Louis Airport

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Hilton St. Louis Airport
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1,155 Reviews from our TripAdvisor Community

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Showing 1,140: English reviews
Statesboro
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

This Hotel is a dump Stay away ! The rooms are like 3rd world and filthy. The restaraunt is a complete health hazard. The plates, glasses and forks are alwats dirty. The waiters are lazy and will serve you when they are not busy texting or chatting.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wayne S
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Wayne S, We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our food & beverage department and have been addressed. While the lack of service you experienced is unusual and not the standard of our hotel, there is... More 

1 review
Reviewed 1 week ago via mobile

Hilton made an amazing thanksgiving meal for pilots and flight attendants staying at their hotel. The turkey and apple pie were awesome. Thanks to Angela and the staff for making the holiday nice for those working and away from family.

Helpful?
Thank Richard D
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Richard D, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding the Thanksgiving meal. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a... More 

Philadelphia, PA
Level Contributor
186 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 week ago

Most airport hotels are very standard, but the St Louis Airport Hilton stands out. Great staff, front desk is extremely accomodating. Spacious, well appointed quiet rooms. Restaurant food is good with efficient servers.

Helpful?
Thank patraveller2007
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear patraveller2007, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our extremely accommodating staff. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a... More 

Columbia, Missouri
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

We stayed there overnight for early airport travel the next morning. Staff was excellent and the 9th floor room was awesome and fairly priced. Next morning caught the 4AM shuttle😬 bus was warm and driver was very helpful. I give it 👍🏻👍🏻for sure. Also long term parking is 3 bucks for 5 days...!

Helpful?
Thank Coachjks
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Coachjks, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need... More 

Memphis, Tennessee
1 review
Reviewed 2 weeks ago

This was a very beautiful hotel from the outside to the inside.... the warm pool, the fine dining and more.... the room was very clean and satisfying... the location of this hotel is not far from the down town area... very easy commute...

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jameiaf
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear jameiaf, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need... More 

Highland Village, TX
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

Cody at the front desk provided a 5 Star check in experience. He even followed up with a phone call to ensure my room met my expectations. This is an older property, but has a modern feel. Rooms are great. Across the highway from the airport. Nice Executive Lounge. Popular with the business crowd and for good reason-they do a... More 

Helpful?
Thank Jpburm
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Jpburm, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding Cody's service. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot of... More 

Oakland, California
Level Contributor
5 reviews
4 hotel reviews
Reviewed 2 weeks ago

I coordinated logistics for a large group to come and stay and meet for a training at the Hilton St. Louis Airport. I do this often for my organization and I must say that this was one of the best experiences we've ever had. Every single member of the staff was so kind and considerate and generous. I have almost... More 

Helpful?
Thank bea_mcb
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear bea_mcb, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need... More 

Daphne, Alabama, United States
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

Beautiful hotel, excellent service and great food. The rooms are on the smallish side, especially the bathroom area. The primary reason for not giving it 4 or 5-stars is the type of heat/AC system. When I got to my room, the room was mid 70s. I tried to cool it down but the hotel is on a central heat or... More 

Helpful?
1 Thank Bob T
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Bob T, Thank you for taking the time to share your review through Tripadvisor. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for frustrations you had while staying with us. I will follow up... More 

1 review
Reviewed 2 weeks ago

Very nice hotel excellent location. I like to stay at Hilton hotels. Used shuttle to airport and back. Excellent staff from the front desk to the bartender to the person driving the shuttle to the airport

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steve P
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Steve P, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you... More 

Denver
1 review
Reviewed 2 weeks ago

I was here for work for 2 nights for work. The front desk staff was beyond wondeful! They were friendly and quick and were able to answer countless questions. The room was clean and beds were amazing. The only thing I didn't enjoy was the slow Internet on the 2nd night. I used the premium Internet the first night and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Melissa V
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Melissa V, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our front desk staff We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton St. Louis Airport hotel is located next to Lambert International Airport and popular area corporations. The hotel provides a 24-hour shuttle service to the airport and local businesses at no charge. Plan your next event or meeting and utilize the expansive and versatile meeting space. World's Away restaurant offers casual American fare, and Constellations Bar is a great place to grab a drink after a long day of travel or work. ... more   less 

Additional Information about Hilton St. Louis Airport

Address: 10330 Natural Bridge Road, Berkeley, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: $122 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis Airport 3.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Priceline, Travelocity, Odigeo and Expedia so you can book your Hilton St. Louis Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Hilton St. Louis Airport Saint Louis, MO
Hotel Style:
#1 Green Hotel in Berkeley
#3 Romantic Hotel in Berkeley
#3 Business Hotel in Berkeley
#4 Family Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton St. Louis Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the opposite side from the airport are probably quieter.”
 of 5 bubbles motxwoman, 30 Nov 2016 | Read review
“Given the excellent soundproofing, room location does not matter much.”
 of 5 bubbles JonathanS496, 26 Nov 2016 | Read review
“Courtyard facing room - try not to have something on the ground floor”
 of 5 bubbles 715KarenR, 20 Oct 2016 | Read review
“If you have rowdy neighbors, you may choose to complain. My concern was not managements response, but the rowdy neighbor's response.”
 of 5 bubbles maryleej2015, 18 Oct 2016 | Read review
“try to get an airport view”
 of 5 bubbles fmtrv, 12 Oct 2016 | Read review
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