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Castle Rock Resort & Waterpark

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Traveller (114)
Room & Suite (139)
Dining (22)
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Overview
  • Excellent14%
  • Very good21%
  • Average22%
  • Poor17%
  • Terrible26%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Reviews (463)
There are newer reviews for Castle Rock Resort & Waterpark
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113
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65
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105
81
113
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All reviewstower roomkids loved the water parklifeguard staffgreat wolf lodgetypical hotelgift shopgrill
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161 - 165 of 463 reviews
Reviewed July 8, 2015

Stayed at this hotel over Memorial Day weekend. The water park was fine. We have a 4 year old and the wate rpark is better suited for older children. Website advertises that you can visit the water park without leaving the hotel which is false....More

Thank Whitley V
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded July 16, 2015

We appreciate you taking the time to review your stay at Castle Rock Water Park and Resort. Though we are proud of our facilities and services, we regret letting you down with regards to your amenities. If you have any additional comments or feedback, please...More

Reviewed July 5, 2015 via mobile

After reading some of the reviews I was a little worried, but we were very impressed. The room had two tv's, a fridge, coffee maker, hair dryer, and looked very clean and well kept. The beds were soft and much more comfortable than some hotels...More

3  Thank Tammy R
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded July 9, 2015

We are so happy to hear that you and your kids had a great time at Castle Rock. We work hard to provide the best possible guest experience, so we love hearing that families are enjoying their stay at our water park. Thank you for...More

Reviewed June 27, 2015

We normally go to Grand Country Inn, we decided to try this place and where very pleased. Much better rooms, way better water park. They had a lot more room for parking. Try it you will not be disappointed!! I'm glad we didn't go off...More

6  Thank Kelly M
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded July 2, 2015

Thank you so much for your kind words! We always appreciate the chance to hear from our guests, but it is especially nice to receive positive feedback. We are very happy that you and your family had a great time at Castle Rock Resort and...More

Reviewed June 14, 2015 via mobile

My husband and I with our toddler stayed here 3 nights along with our friends and their toddler. We each had a king tower room which was convenient to the waterpark but not very clean. Water stains on ceiling, tile coming up in the bathrooms,...More

1  Thank Kmatthews002
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded June 18, 2015

Thank you very much for posting your review of your stay at Castle Rock Resort and Water Park. We are sorry to hear that you were not happy with your experience, and we completely understand your frustration. We take reviews seriously and use them to...More

Reviewed May 26, 2015

There are 2 waterpark hotels (that I know of) in Branson. We have stayed at both and this one was my children's favorite. Yes, it does smell like Chlorine but it's a water park hotel and kids are tracking that water back and forth through...More

7  Thank Julie L
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded May 28, 2015

Thanks so much for your kind words! We are so happy to hear that you and your family had a great experience at Castle Rock Water Park. We hope you will visit us again soon! Sincerely, Alex, Guest Services, gsm@castlerockbranson.com

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Indoor pool
Outdoor pool
Details
Price range
US$83 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$83 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (114)
Room & Suite (139)
Dining (22)
Pool & Beach (22)
Amenities (82)
Family and Play Areas (6)
Questions & Answers
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Latrice C
April 12, 2017|
Answer
Response from CastleRockManagement | Property representative |
Latrice, Feel free to gave me a call here at 417-336-6000 we will go over your questions about your reservation.
0
Votes
Sheila K
July 24, 2016|
Answer
Response from TwinsOfGemini | Reviewed this property |
I'm so sorry I haven't checked this in awhile. Pretty sure your questions have been answered and enjoyed your stay.
0
Votes
Ron W
March 31, 2016|
AnswerShow all 2 answers
Response from Nikki6or3 | Reviewed this property |
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than... More
1
Vote
Room Tips
"Call ahead before booking to confirm pool availability"
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"Child friendly, do not expect a quiet room."
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"If you aren't there with kids, and want it to be a quiet stay, go somewhere else."
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"rooms in the Tower building do not require going outside to get to and from the waterpark, sundries shop, or..."
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