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Castle Rock Resort & Waterpark

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Traveller (114)
Room & Suite (139)
Dining (22)
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Overview
  • Excellent14%
  • Very good21%
  • Average22%
  • Poor17%
  • Terrible26%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Reviews (463)
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113
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LanguageEnglish
65
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105
81
113
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All reviewstower roomkids loved the water parklifeguard staffgreat wolf lodgetypical hotelgift shopgrill
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171 - 175 of 463 reviews
Reviewed April 2, 2015 via mobile

We just got back from a weekend of great fun and entertainment at young christian weekend at silver dollar city. We booked 6 tower rooms for 22 of us. Had a great stay and the water park was a blast. My only complaint and its...More

2  Thank medfire51
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded April 13, 2015

We are so happy to hear you had a blast at Castle Rock Water Park! We always love hearing from our customers, but it is especially nice to receive positive comments. We appreciate your feedback regarding your room stay. We will take your comments under...More

Reviewed March 30, 2015

The resort receives 3 thumbs down!! The food was horrible, the room didn't have a microwave, and for a "suite" it was very small. There wasn't enough parking for customers period..and yes the "resort" was booked but you would think that there would be parking...More

6  Thank Ressiefoxx34
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded April 2, 2015

We appreciate you taking the time to review our hotel. We just want to assure you that our hotel is very proud of its quality of its product. However, we regret letting you down with regards to the amenities and parking. We take reviews seriously...More

Reviewed March 30, 2015

Booked 5 of us in a 4 bed room, waterpark was something that kept the 11 and 12 year old happy buy any older and I dont think it would be fun, good slides and lazy river, good location on the strip but needs a...More

2  Thank Phillip P
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded April 2, 2015

Thank you for taking the time to review your stay at Castle Rock. We appreciate your feedback, and we’re very sorry to hear you were disappointed with the amenities during your stay. We will take your comments under consideration as we continually work to improve...More

Reviewed March 25, 2015

I booked through the Grand Crowne Resorts and they assured me that we would be in a Tower room because we had 3 kids and 2 adults. When I arrived at the hotel for check in I was told that we were in the Atrium...More

1  Thank Carol T
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded March 26, 2015

We appreciate you taking the time to review our hotel. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. Please be assured, our guests’ comfort and safety is very important to...More

Reviewed March 14, 2015 via mobile

This hotel is great for kids. The indoor waterpark is perfect. Two slides, a lazy river, play pool for little ones. We brought our 10-year old daughter and her friend for Spring Break and they have enjoyed it so far. We are staying in a...More

1  Thank CLee144
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded March 19, 2015

Thank you so much for your kind recommendation! We always love hearing from our customers, but it is especially nice to receive positive feedback. We do apologize that there were no king-sized beds available during your stay, but we are happy to hear that you...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Indoor pool
Outdoor pool
Details
Price range
US$83 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$83 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (114)
Room & Suite (139)
Dining (22)
Pool & Beach (22)
Amenities (82)
Family and Play Areas (6)
Questions & Answers
Ask a question
Latrice C
April 12, 2017|
Answer
Response from CastleRockManagement | Property representative |
Latrice, Feel free to gave me a call here at 417-336-6000 we will go over your questions about your reservation.
0
Votes
Room Tips
"Call ahead before booking to confirm pool availability"
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"Child friendly, do not expect a quiet room."
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"If you aren't there with kids, and want it to be a quiet stay, go somewhere else."
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"rooms in the Tower building do not require going outside to get to and from the waterpark, sundries shop, or..."
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