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Castle Rock Resort & Waterpark

445 reviews
#124 of 133 Hotels in Branson
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Traveller (98)
Room & Suite (139)
Dining (22)
Overview
  • Excellent13%
  • Very good21%
  • Average22%
  • Poor17%
  • Terrible27%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (445)Write a Review
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All reviewstower roomkids loved the water parkgreat wolf lodgetypical hotelnothing fancygrillattractions
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21 - 25 of 445 reviews
Reviewed 4 September 2017 via mobile

We stayed two nights. We were pleased as far as the hotel went but a little disappointed in the water park. The water was so cold that we maybe spent 15 min per day. However, the life guards were top notch. We watched a drill...More

Thank stacybierig
Response from CastleRockManagement, General Manager at Castle Rock Resort & WaterparkResponded 22 September 2017

Thank you for your feedback. We are under new management and making improvements all over the property. Please come back and visit us soon.

Reviewed 4 September 2017 via mobile

Got stuck out in the atrium room after all the pictures I had seen was for probably a lot nicer rooms in the tower. Seemed as though maybe the employees lived there as they had decorations sitting in the window. My kids informed me they...More

Thank Theresa S
Response from CastleRockManagement, Manager at Castle Rock Resort & WaterparkResponded 23 October 2017

Theresa, Thank you for taking the time to review our property. Your feedback is very important in our efforts in creating a more enjoyable stay for all future guests. I would like to apologize on behalf of our entire hotel with your dissatisfaction on your...More

Reviewed 3 September 2017 via mobile

The room was spacious, clean, and nice. But...the water in all the pools was so cold no one could enjoy the waterpark. The kids were so excited to get here and swim, but after 30 minutes they begged to go to the room. There were...More

Thank Classact102
Reviewed 2 September 2017

My family stayed at Castle Rock for the weekend. Had a wonderful time in the waterpark, which featured two slides I couldn't keep my kids off of. The restaurant located on sight had really good food for good prices and was very convenient. The entire...More

Thank cshavez
Response from CastleRockManagement, Front Desk Manager at Castle Rock Resort & WaterparkResponded 3 September 2017

Cshavez, Thank you for taking the time to review our property. We are happy to hear that you enjoyed your stay with us and that our staff was very accommodating. Your compliments are highly appreciated and we will use this feedback to ensure that we...More

Reviewed 29 August 2017 via mobile

Ok, this past weekend my best friend and I and our combined 5 kids came to stay at the hotel from Thursday night to Sunday. The reviews were so so, but my twins have a rare bone disease, and the water park is heated and...More

1  Thank Butterfly8375
Response from CastleRockManagement, Front Desk Manager at Castle Rock Resort & WaterparkResponded 3 September 2017

Butterfly8375, Thank you for taking the time to review our property. I would like to apologize on the behalf of our entire hotel with your dissatisfaction on your stay. Your feedback is very important and I have let housekeeping, maintenance and management know of these...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Indoor pool
Outdoor pool
Details
Price range
US$60 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$60 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (98)
Room & Suite (139)
Dining (22)
Pool & Beach (22)
Amenities (82)
Family and Play Areas (6)
Questions & Answers
Ask a question
Latrice C
12 April 2017|
Answer
Response from CastleRockManagement | Property representative |
Latrice, Feel free to gave me a call here at 417-336-6000 we will go over your questions about your reservation.
0
Votes
Sheila K
24 July 2016|
Answer
Response from TwinsOfGemini | Reviewed this property |
I'm so sorry I haven't checked this in awhile. Pretty sure your questions have been answered and enjoyed your stay.
0
Votes
Ron W
31 March 2016|
AnswerShow all 2 answers
Response from Nikki6or3 | Reviewed this property |
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than... More
1
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12
Room Tips
"Child friendly, do not expect a quiet room."
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"If you aren't there with kids, and want it to be a quiet stay, go somewhere else."
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"rooms in the Tower building do not require going outside to get to and from the waterpark, sundries shop, or..."
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"Great for small children!"
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