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Chateau on the Lake Resort & Spa

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#18 of 145 Hotels in Branson
Certificate of Excellence
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Chateau on the Lake Resort & Spa
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1,933 Reviews from our TripAdvisor Community

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Showing 1,932: English reviews
West Fork
Reviewed 2 days ago NEW

Beautiful hotel. Good location. Cranky room service people. Dinner room service they person who answer the phone and another person had a discussion on what they thought calamari was...when called in breakfast room service and you could tell the girl hated her job. Things billed wrong had to talked to 4 people to settle it.

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Helpful?
Thank Amy J
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

As always is the case, reviews from our guests are very much welcomed, as they can greatly assist us in improving both our product and services. Our apologies for not being able to meet your expectations on this occasion. Your comments will certainly be addressed and shared with the respective department managers. Sincerely, Sheri Young Guest Services Manager

Benton, United States
Reviewed 2 days ago NEW

This hotel is wonderful! The restaurant is great, the rooms are beautiful, the view is spectacular and the people are some of the most friendly of anywhere! We had a big party here and they were great! Every detail was taken care of and every step of the way was handled expertly!

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Helpful?
Thank Candice H
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for your five-star review of your recent stay at Chateau on the Lake! We are so pleased that you were happy and content with our hotel. We certainly look forward to welcoming you back and exceeding your expectations once again. Sincerely, Sheri Young Guest Services Manager

Wheaton, Illinois
Reviewed 2 days ago NEW

The Chateau on the Lake is a lovely hotel in Branson. The lobby was decorated for the holidays. The food was at best ok. The hotel is close to other attractions. The staff was wonderful and very helpful. We would stay again given the other options in Branson.

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Helpful?
Thank pat d
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for providing your feedback and comments on your recent trip. We are delighted to learn that you experienced a great stay with us, enjoying our grounds and hotel. Our staff takes great pride in ensuring our guests expectations are meet or exceeded. We look forward to welcoming you back soon! Sincerely, Sheri Young Guest Services Manager

Saint Louis, Missouri
Reviewed 2 days ago NEW

We loved everything about the hotel except the lack of simple conveniences. We had a ton of leftovers and it would have been nice to be able to save them. The TV didn't have many kid options and there was no Blu ray/DVD player.

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Helpful?
Thank Amy S
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for providing your feedback and comments on our hotel. We are delighted to learn that you experienced a great stay with us, enjoying our amenities around the hotel and our dining services as well as the wonderful service provided by our associates. We welcome your comments on how to improve and we will take them into consideration. We...

Rogersville
Reviewed 2 days ago NEW

This is our second time to stay at Chateau and it won't be the last! Always so comfortable and one of the best breakfast bars to eat at. Also not far from things to do in Branson. We were actually upgraded to a better room upon check in and that was a wonderful surprise!

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Helpful?
Thank amberwS5893AH
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are so pleased to hear our staff delivered a relaxing and superb experience during your recent stay. We are honored that you choose to stay with us. Exceeding your expectations is what we strive for and we look forward to hosting you again! Thank you, Sheri Young Guest Services Manager

Broken Arrow, Oklahoma
Reviewed 2 days ago NEW

The hotel was decorated nicely for the holidays. The service was wonderful. My husband and I ate at the grille which the food was good but way over priced, thus the second night we ate somewhere else. The room was very clean but gor the price we paid, I did not expect the k-cups and bottled water for the keurig...

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Helpful?
Thank hmiller737
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for providing your feedback and comments on our hotel. We are delighted to learn that you experienced a great stay with us, enjoying our amenities around the hotel and our dining services as well as the wonderful service provided by our associates. We look forward to welcoming you back soon! Sincerely, Sheri Young Guest Services Manager

Kokomo, Indiana
Reviewed 2 days ago NEW

The staff was courteous. The rooms were large, comfortable, and clean. However, the toilet overflowed twice during our 4 day stay. There was no acknowledgement from the management over the inconvenience. The breakfast buffet was excellent,

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Helpful?
Thank kkinsey21
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Please accept my most sincere apologies for having the experience with the toilet that you had during your stay. Your comments as is the case from any of our guests are very important to us and have been shared with each department manager. We are happy to hear that the staff was courteous. We do hope you will afford us...

Shelton, Washington
Reviewed 3 days ago NEW

Stayed a Sunday and Monday night in early December. Just as enjoyable as last April. Why stay in town when you can stay at a classy hotel for $99.00 a the Chateau when they advertise specials! Watched Christmas Vacation in the theater. Looked at allof the display gingerbread houses. Awesome breakfast buffet.

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Helpful?
Thank grayfam88
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for your rave review! I am very pleased to read that your recent stay at Chateau on the Lake Resort and Spa exceeded your expectations and that you had a wonderful experience during your stay. Thank you for taking the time to share your recommendation. We look forward to welcoming you back this summer. Sincerely, Sheri Young Guest...

Broken Arrow, Oklahoma
Reviewed 3 days ago NEW

I highly recommend spending your vacation here. It is one of the finest small town hotels that we have ever experienced. The hotel staff was extremely friendly and helpful. Having doormen to greet you each time you entered or left the building made you feel safe and important.

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Helpful?
Thank billy123866
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are so pleased to hear our staff delivered a relaxing and superb experience during your recent stay. We are honored that you choose to stay with us. Exceeding your expectations is what we strive for and we look forward to hosting you again! Thank you, Sheri Young Guest Services Manager

Saint Louis, Missouri
Reviewed 3 days ago NEW

wonderful hotel and wonderful room. We were disappointed with the service at the resturant and bar. Both were slow and understaff so I would recomend eating and drinking elsewhere, otherwise this hotel was wonderful!

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Helpful?
Thank angiehanks
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for bringing to our attention what you experienced during your stay. Such feedback is very valuable to us for it allows us to address situations such as yours before they become a constant. Please accept our sincere apologies for failing to provide our usual fine level of service on this occasion. It is our hope you will give...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Chateau on the Lake Resort and Spa,Branson's only AAA Four Diamond resort and spa. Nestled in the Ozark Mountains over-looking the pristine waters of Table Rock Lake, yet only a short distance from nearby theaters, shopping, attractions and golf courses. One of the features of the resort is its 10 story atrium lobby complete with cascading waterfalls,lush plants and foliage. All guestrooms have hand finished textures walls in warm tones, comfortable Perfect Sleeper mattresses, down comforters, 37" flat screen TVs, Wi-Fi. Most of our guestrooms have balconies with lakefront, lakeview or moutain view exposure. Our award winning restaurant the Chateau Grille, has great food, great service and breath taking views of Table Rock Lake. Our #Sunday Brunch is Branson's best. ... more   less 

Additional Information about Chateau on the Lake Resort & Spa

Address: 415 North State Highway 265, Branson, MO 65616-8954
Region: United States > Missouri > Branson
Price Range: $141 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau on the Lake Resort & Spa 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Chateau On The Lake Hotel Branson
Chateau On The Lake Resort And Spa
Chateau Lake
Hotel Style:
#1 Spa Hotel in Branson
#2 Top resorts Hotel in Branson
#14 Business Hotel in Branson
#29 Family Hotel in Branson
#31 Romantic Hotel in Branson
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Questions & Answers

Here's what travellers have asked, with answers from Chateau on the Lake Resort & Spa staff and other travellers.
17 questions
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Royal City, Washington
4 months ago
Jefferson City, MO
Little Rock, Arkansas, United States
over a year ago
Saint Louis, Missouri
over a year ago

See all questions (17)

Questions? Get answers from Chateau on the Lake Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not charging for simple conveniences. ”
 of 5 bubbles , 7 Dec 2016 | Read review
“Ask for a room with a lake view balcony!”
 of 5 bubbles judylQ2846WD, 4 Dec 2016 | Read review
“Have better directions to coffee maker; never could get mine to work; our friends had trouble off & on. Still we lived the Chateau. Will definitely come again.”
 of 5 bubbles annwS6641KA, 3 Dec 2016 | Read review
“Get a room with a lake view.”
 of 5 bubbles PPM81, 3 Dec 2016 | Read review
“Very Quiet, close to ice machine and elevator”
 of 5 bubbles 341carlah, 3 Dec 2016 | Read review
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