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Chateau on the Lake Resort & Spa

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#18 of 145 Hotels in Branson
Certificate of Excellence
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1,929 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau on the Lake Resort & Spa
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Showing 1,928: English reviews
Warrensburg, Missouri
Reviewed 24 August 2016

Monday, Aug 22, was our anniversary. We had dinner reservations at 7:00 pm in the hotel restaurant. At the time we were the only guests having dinner in side. Our waitress was informed it was our anniversary but by the end of the meal made no offering for any complimentary dessert as a gesture of our celebration. Being guests in...

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Helpful?
Thank joanne411
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We apologize that your very special date was not acknowledged properly and do sincerely apologize. Chateau on the Lake is the perfect place to commemorate such an occasion and we appreciate you choosing us to spend your time with this year. We certainly would like the opportunity to make it right, please contact me directly on your next visit and...

Miller, Missouri
Reviewed 23 August 2016

Highly disappointed in my stay. Wouldn't recommend and won't stay there again. Was looking so forward to our stay for our 20th anniversary and it turned out to be a bad experience! No microwave, no refrigerator, tv was static, coffee machine in room didn't work, no vending machine on our floor despite the signs to the contrary, no robes in...

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Helpful?
Thank gwesnow
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Please accept my most sincere apologies for us not being able to meet your expectations during your stay. Your comments as is the case from any of our guests are very important to us. They will certainly be taken into consideration and used to improve the service levels of the hotel. Happy Anniversary and we do hope we will be...

Nixa
Reviewed 23 August 2016

The spa was great, but the room looked like an old ladies sitting room, short having plastic on the couch. Really everything but the room was nice. The view was fantastic, but the furniture was literally like my Grandma's basement in the 80's and the bed was hard as a rock. You could lay down and count the springs. I'd...

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Helpful?
Thank jeremydN8466GK
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Please accept my sincere apologies for not being able to meet your accommodation expectations on your most recent stay. I am happy to hear that you enjoyed the Spa during your stay. Your feedback is very much important to us and it will be used in all future redecorating projects that we have coming in the near future. Please know...

Reviewed 23 August 2016

I'm not rich. I only stayed here because I was taking continuing education classes which were held here and my employer was paying the bill. I don't carry cash, so when the doorman asked if we needed help with our bags, we declined, but asked if we could use the luggage cart, of course the answer was no. I can...

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Helpful?
Thank Sarah S
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Please accept my most sincere apologies for us not being able to meet your expectations during your stay. Your comments as is the case from any of our guests are very important to us. They will certainly be taken into consideration and used to improve the service levels of the hotel. Hopefully we will be given an opportunity to redeem...

Saint Louis, Missouri
Reviewed 23 August 2016

Rooms need updating. Pool attendant Rory excellent service. Some other pool attendants didn't work very hard or seem to care during our stay. A red headed lady pool attendant acted as if she was to good to service people. It's a team of people that make a hotel service excellent. food was OK. Wines are the same old same old....

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Helpful?
Thank 50bemett
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We do try our very best to make everyone happy and there are occasions when we fall short. Thank you for your feedback, it is important for us to know when things do not go quite right. This way it allows us the opportunity to correct situations in a timely fashion. I will certainly share this with Rory as she...

West Plains, Missouri
Reviewed 23 August 2016

We have an event here each year, this being our third year. Our members are happy and pleased with their rooms, the food, the service and all aspects of the stay. We will back again because we can count on all staff to provide a great experience for our group.

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Helpful?
Thank marysJ8656VE
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

At Chateau on the Lake Resort Spa & Convention Center, we’re committed to providing each and every guest with an extraordinary level of service, we are delighted to hear that our staff provided you with service as you expected. Exceeding your expectations is what we strive for and we look forward to hosting you again! Sheri Young Guest Services Manager

Oklahoma City, Oklahoma
Reviewed 23 August 2016

We had a beautiful room with a view of the lake. The room was large and spacious. The pillows were so soft that I thought I was sleeping on cotton balls! The bath towels were even soft. Some hotels have hard bath towels, but not Chateau on the Lake! I would definitely stay there again! I absolutely loved this hotel...

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Helpful?
Thank gscott484
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are so pleased to hear our staff delivered exceptional service during your recent stay and once again, you enjoyed your overall experience. At Chateau on the Lake Resort Spa & Convention Center, we’re committed to providing each and every guest with an extraordinary level of service that is at once accommodating and professional yet warm, welcoming, and genuine. Exceeding...

OFallon
Reviewed 22 August 2016

Very nice place, has everything there. The only downfall is its a little pricey. Restaurant food was great, had an ice cream parlor - nice extra touch. Beautiful view, plenty of chairs to relax and enjoy it. A movie theater was available, although we didn't have time to enjoy a movie.

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Helpful?
Thank Kim C
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

At Chateau on the Lake Resort Spa & Convention Center, we’re committed to providing each and every guest with an extraordinary level of service that is at once accommodating and professional yet warm, welcoming, and genuine. Exceeding your expectations is what we strive for and we look forward to hosting you again! Thank you, Sheri Young Guest Services Manager

Harlan, Iowa
Reviewed 22 August 2016

We were pleasantly surprised at the facility and the friendly staff, all the options for entertainment. The beautiful view of the lake .. the close proximity to town. The food was also excellent and reasonably prices. Just a very relaxing place to stay.

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Helpful?
Thank 64marciam
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

It was pleasure having you as our guest during this summer season. Thank you for taking the time to post your review we truly appreciate it. When your travels bring you to Branson again, we look forward to the pleasure of welcoming you back to the Chateau. Warm Regards, Sheri Young Guest Services Manager

Fayetteville, Arkansas
Reviewed 21 August 2016

First visit to The Chateau and Branson. Lovely hotel. Staff is exceptional. Very thoughtful. Nice room with lake view. Peaceful. Had my little poodle with me. It's pet friendly. Food is good too. Will be back.

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Thank libbylawson
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are delighted that you chose Chateau on the Lake Resort! We appreciate you taking a moment to let us know what amenities you enjoyed and pleased to know that the level of service you received met all of your expectations. We look forward to welcoming you again on your next visit in Branson! Sheri Young Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Chateau on the Lake Resort and Spa,Branson's only AAA Four Diamond resort and spa. Nestled in the Ozark Mountains over-looking the pristine waters of Table Rock Lake, yet only a short distance from nearby theaters, shopping, attractions and golf courses. One of the features of the resort is its 10 story atrium lobby complete with cascading waterfalls,lush plants and foliage. All guestrooms have hand finished textures walls in warm tones, comfortable Perfect Sleeper mattresses, down comforters, 37" flat screen TVs, Wi-Fi. Most of our guestrooms have balconies with lakefront, lakeview or moutain view exposure. Our award winning restaurant the Chateau Grille, has great food, great service and breath taking views of Table Rock Lake. Our #Sunday Brunch is Branson's best. ... more   less 

Additional Information about Chateau on the Lake Resort & Spa

Address: 415 North State Highway 265, Branson, MO 65616-8954
Region: United States > Missouri > Branson
Price Range: $141 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau on the Lake Resort & Spa 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Chateau On The Lake Hotel Branson
Chateau On The Lake Resort And Spa
Chateau Lake
Hotel Style:
#1 Spa Hotel in Branson
#2 Top resorts Hotel in Branson
#14 Business Hotel in Branson
#29 Family Hotel in Branson
#31 Romantic Hotel in Branson
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Questions & Answers

Here's what travellers have asked, with answers from Chateau on the Lake Resort & Spa staff and other travellers.
17 questions
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Royal City, Washington
4 months ago
Jefferson City, MO
Little Rock, Arkansas, United States
over a year ago
Saint Louis, Missouri
over a year ago

See all questions (17)

Questions? Get answers from Chateau on the Lake Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a lake view balcony!”
 of 5 bubbles judylQ2846WD, 4 Dec 2016 | Read review
“Have better directions to coffee maker; never could get mine to work; our friends had trouble off & on. Still we lived the Chateau. Will definitely come again.”
 of 5 bubbles annwS6641KA, 3 Dec 2016 | Read review
“Get a room with a lake view.”
 of 5 bubbles PPM81, 3 Dec 2016 | Read review
“Very Quiet, close to ice machine and elevator”
 of 5 bubbles 341carlah, 3 Dec 2016 | Read review
“The view of the lake was beautiful. Our room didn't have a balcony so if you want one, be sure to ask for that.”
 of 5 bubbles 583wildal, 1 Dec 2016 | Read review
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