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Chateau on the Lake Resort & Spa

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Traveller (524)
Room & Suite (516)
Dining (146)
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Overview
  • Excellent62%
  • Very good22%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“sweet shop”(127 reviews)
“movie theater”(91 reviews)
“library lounge”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Chateau on the Lake Resort & Spa
Special Offer: Sunrise at Chateau
Hotel deals
Offers from Chateau on the Lake Resort & Spa
Special Offer: Sunrise at Chateau
Hotel deals
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,876)
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Traveller rating
1,742
646
323
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LanguageEnglish
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401 - 405 of 2,874 reviews
Reviewed September 19, 2017

Fantastic views. However, the customer service staff is extremely poor. It started with a less than enthusiastic server and slow service at lunch. Followed by a server at the pool that refused to allow us to order a drink from the restaurant drink menu even...More

Thank dvmchrouser
Response from ChateauGuestServices, Executive Administrative Assistant at Chateau on the Lake Resort & SpaResponded September 21, 2017

It is with great concern we learn of the service shortfalls you encountered. We would appreciate the opportunity to learn more about your experience. A member of our Management team will be reaching out to you directly to procure additional information. We value your feedback...More

Reviewed September 18, 2017 via mobile

We made a stop for one night at this hotel and the price for the room was very good. I used trip-advisor to book a room. Not that much people were staying there so we took advantage of the hot tube. The button to the...More

Thank Aleksandr K
Response from ChateauGuestServices, Executive Administrative Assistant at Chateau on the Lake Resort & SpaResponded September 19, 2017

Thank you for taking the time to write a review. We are delighted that you stopped for the night and took advantage of such a great deal at such a wonderful resort. We would like to apologize for any unprofessional behavior that might have been...More

Reviewed September 18, 2017

Great place,can't wait to go back, the view was amazing,the room was spacious and well arranged, shower was nice, plenty of out door seating, very comfortable, pool and hot tub just right, room service very quick and the food was actually quite goodMore

Review collected in partnership with this hotel
Thank fastbk67
Response from ChateauGuestServices, Executive Administrative Assistant at Chateau on the Lake Resort & SpaResponded September 19, 2017

Thank you for calling the Chateau on the Lake Resort and Spa your home away from home while in Branson. We are pleased that you were happy with your well-appointed room with a great view, wonderful food, nicely arranged seating area around the pool. We...More

Reviewed September 18, 2017

Must say the location selected ( Chateau on the Lake ) in the Branson, Mo area for the O.R.C.A. Nationals was a pleasant surprise, one exceptional venue. My room was on the top floor with a beautiful lake view from the balcony this Chateau is...More

Review collected in partnership with this hotel
Thank ambassadeur1
Response from ChateauGuestServices, Executive Administrative Assistant at Chateau on the Lake Resort & SpaResponded September 20, 2017

Thank you very much for your kind review. It is always a delight to hear such wonderful comments from our guests. Our associates work very hard and when we exceed our guests expectations it makes it all worthwhile. Thank you for your recommendation and we...More

Reviewed September 17, 2017

Nothing like checking into your room and then when you go to take a bath and dip your hand in to check the temperature your hand becomes entangled with hair that belongs to someone else. We stayed at 2 other, non resort hotels, during this...More

Review collected in partnership with this hotel
Thank Trisha G
Response from ChateauGuestServices, Executive Administrative Assistant at Chateau on the Lake Resort & SpaResponded September 18, 2017

We sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. It was of course concerned to learn of the areas which left you to feel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$160 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Branson
#14 Business Hotel in Branson
#20 Family Hotel in Branson
#31 Romantic Hotel in Branson
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$160 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Branson
#14 Business Hotel in Branson
#20 Family Hotel in Branson
#31 Romantic Hotel in Branson
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (524)
Room & Suite (516)
Dining (146)
Pool & Beach (79)
Amenities (221)
Business Centre & Event Rooms (12)
Family and Play Areas (11)
Questions & Answers
Ask a question
Curt R
January 5, 2018|
AnswerShow all 2 answers
Response from Rachel D | Reviewed this property |
Huh???
0
Votes
Lori C
December 10, 2017|
AnswerShow all 2 answers
Response from ChateauGuestServices | Property representative |
Our check in time is any time after 4pm and the price of massages are dependent upon the type of massage selected. A Grand Chateau Swedish massage for 50 minutes is $100 before tax and gratuity.
0
Votes
Room Tips
"Comfortable and very large. Having a little fridge would have been nice."
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"No exhaust fan in bathroom but wasn't needed as it cooled quickly after showers."
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"Definitely request a room with a balcony it was amazing to just sit and watch the sunset"
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"If you definitely want a mountain or lake view room make sure it is not blocked"
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