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Crowne Plaza St Louis Airport

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crowne Plaza St Louis Airport
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528 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Fairdealing, United States
Reviewed 11 April 2017

Went there to stay overnight before a conference there. Conference accommodations standard. This Friday's attached to the hotel. If you are up for a drink go there. The hotel bar is not an economically sound choice. The hotel breakfast (not included) was good. Hubby had the buffet and I ordered a healthy choice which was twice what I could eat....

Thank Marylee J
Memphis, Tennessee
Reviewed 10 April 2017

My family spent the weekend at the Crowne Plaza while in town for an event. The hotel is quite nice, very clean and the staff is very attentive. While the rooms are spacious and comfortable, the beds were a bit small for two people. Sleeping was difficult as my wife and I occupied one bed and gave the other to...

Thank DaLaR1
Reviewed 8 April 2017

I was stranded here since our flight got cancelled. Ordered food from room service and they stated 30-40 minutes. Its been over an hour and though I keep calling room service it rings forever and disconnects. The restaurant itself is poorly run - i had to go up to the service station and finally get my check paid because the...

Thank CaliforniaNancy
IHGService, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear CaliforniaNancy, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for not living up to your expectations regarding our room condition. Reviews like yours are very valuable as they enable us to target areas we need to...

Mount Prospect Illinois
Reviewed 28 March 2017

I love this hotel. It is very clean and has great eye appeal. The rooms are large and comfortable with very comfortable beds. The location is awesome if you need to be anywhere near the airport. The common areas of this hotel are much nicer than other hotels.

1Thank kenm3333
Findlay, Ohio
Reviewed 28 March 2017

Stayed at this property in the past and was surprised when the front desk "Khaila" greeted me by name. Very good service, Andre and Khaila are very professional and provide a very efficient check in and check out experience.

1Thank johnnys2quick
Eagan, Minnesota
Reviewed 26 March 2017

Planning to stay here, Hmm a few pointers. The most accommodating staff are Andre and Jessica.(front desk) I must say the other front office staff are either new to industry or just plain dumb! Other than the two people I mentioned the other staff are rude and dishonest. They don't seem to have the ability to help you, but rather...

Thank Nzpilot1
IHGService, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Hello Nzpilot1, Thank you for writing a through account of your stay at the Crowne Plaza St. Louis Airport, MO. I appreciate you as a loyal Gold Elite member of the IHG Rewards Club. I noticed your familiarity with our brand standards. Your tips are definitely informative and it will help our hotel management to address training for some of...

Kansas City, United States
Reviewed 20 March 2017

Stayed here for one night over the weekend and it was definitely one of the nicer Crowne Plaza's I have stayed at. The front desk staff was wonderful. They gave me a handicapped room which was well cleaned, decorated and very spacious. I liked the aromatherapy kits they included in the rooms. My biggest issue was that I was on...

Thank Ferzeen P
IHGService, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Hi Ferzeen P, Thank you for being our guest and for taking the time to write your review. We are delighted to read your kind endorsement of our location and you pointing out that our staff delivered great service. However, I am sorry to read the noise challenges you experienced due to the location of the room you received. I...

Chapel Hill, North Carolina
Reviewed 19 March 2017

Near airport and rental car return. The young man at the desk was a huge help getting all the minor irritations arising from my trip resolved. Got my rental car back and me back to the hotel. Thanks for everything.

Thank Splorndle
Washington DC, District of Columbia
Reviewed 19 March 2017 via mobile

My stay was not pleasurable due to the amount of noise that could be heard in our room from the swimmers in the pool area. They also had a banquet function and I could hear the music vibrating my walls. I could also hear clanging from the weights early in the morning from the gym located near the pool area....

IHGService, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear KEEKSKT, Thanks for opting to stay with us and going out of your way to share your thoughts. Even though I'm pleased at your approval of our breakfast options and service from our restaurant staff, it is disconcerting to know that you were able to sleep soundly because of noise disturbance. I absolutely understand that a poor night's sleep...

Peoria, IL
Reviewed 13 March 2017 via mobile

We recently stayed here for a weekend due to being in town for a sports tournament. Thankfully my whole family of 5 did not all come as we would have never fit into one of the hotel rooms. I can't remember the last time I have stayed at a hotel that offers double beds. It's time to update to queens....

1Thank luvof3
IHGService, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear luvof3, Thank you for your review and for choosing to stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and it is nice to know that you were satisfied with the comfort of the bed. However, it is regrettable that your stay was negatively affected by the stained sheets, the...

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11/06/2017 12/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 

Additional Information about Crowne Plaza St Louis Airport

Address: 11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: $141 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
Crowne Plaza St Louis Airport Saint Louis/Bridgeton, MO
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza St Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza St Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very accessible, right down to the door bell”
marjorien520, 16 Apr 2017 | Read review
“The indoor pool can get quite loud. If this possibility bothers you be sure to ask for a room where pool noise won't be an issue.”
DaLaR1, 10 Apr 2017 | Read review
“I have stayed a few times and found all the rooms to be very nice”
johnnys2quick, 28 Mar 2017 | Read review
“You will need to be proactive and ask, I foe get someone at the front desk who is inapt then your stay might just end up that way.”
Nzpilot1, 26 Mar 2017 | Read review
“all rooms were good I think we were on the third floor it was very comfy ..”
buffe_bmw, 15 Feb 2017 | Read review
5 of 5
US$93* /night
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