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Crowne Plaza St Louis Airport

Booking.comUS$89*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza St Louis Airport
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521 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza St Louis Airport
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Showing 513: English reviews
Brandon, Mississippi
Reviewed 15 April 2016

All then hotel staff were stars, but a few stand our for me: Jessica at the front desk gave extraordinary hospitality in being sure I had comfortable room and amenities for my 9-night stay. Michael gave us such warm welcomes that we felt at home in the Concierge Lounge when we went there every night to unwind. His smile is...

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Thank sandralprice
Reviewed 15 April 2016 via mobile

Very Lovely Place. .very nice clean rooms Staff was extremely pleasant. .Loved our stay would stay again. ..very short time. .but come again. . There's no need for so many characters on post this will cause me to quit leaving remarks

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Thank Paul B
New Jersey
Reviewed 13 April 2016

The rooms were very clean and comfortable! We were lucky enough to have a room overlooking the atrium with the indoor pool and restaurants. There is a TGIFridays on the premises, but we did not have time to eat here. We had a great breakfast at the hotel restaurant and the waitress was fantastic. She gave a lot of information...

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Thank lilemoevie
River Falls, Wisconsin, United States
Reviewed 6 April 2016 via mobile

The Crown Plaza St. Louis Airport Hotel was generally a favorable experience. The front desk staff was friendly and outgoing, making arrival kind of fun. Note: parking is $10 a night. Room was generally nicely furnished, bed really comfortable. Great desk to work from and lots of outlets are a definite perk. One pet peeve: a frayed bath mat makes...

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Helpful?
Thank Brent R
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Brent R for your review and for staying with us at Crowne Plaza Saint Louis Airport Thank you for your notes, I've forwarded your notes to the department and manager concerned to be addressed. Your feedback is most valuable to us and we are here to listen and address your concern/s. Thank you again for staying with us...

Houston, Texas
Reviewed 1 April 2016 via mobile

I can't speak for everyone else experience but I was not pleased.. Here we go! Positive: Interior of the hotel /lobby area is appealing. There is TGI Friday's on location, nice pool area, gym area, etc.. Inside the Room 7th floor: does have a microwave, small refrigerator, flat screen TV, night stand, coffee maker, long wall mirror, Close to the...

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Helpful?
Thank Devon C
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Devon C for giving us your feedback regarding your recent stay. We are so sorry that we were not able to make your stay up to your satisfaction. I have listed all your notes and forwarded it to the housekeeping and engineering department so that they will be addressed. You and your feedback is most valuable to us...

Loves Park, Illinois, United States
Reviewed 31 March 2016 via mobile

As an ihg member getting upgraded to an executive level room was excellent service. Staff was attentive made you feel very welcome. Room was updated. Nice and clean. Very comfortable lots of room. Having a tgi Friday was great! Highly recommend definitely coming back. Hope the wi-fi improves that was my only concern

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Thank Chris B
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Chris B for your review and for staying with us at Crowne Plaza Saint Louis Airport. We are elated that you find our hotel and amenities suited your preference. Yes, TGI Fridays is on our property to service our guests and they are also our room service. regarding your concern with the WiFi, we are in the process...

Great Bend, Kansas
Reviewed 21 March 2016

We stayed 3 nights while on vacation, overall the hotel was adequate. However we practically had to beg to have someone clean our room. One day they didn't even attempt to clean it, the second day we asked the front desk to make sure that someone cleaned our room since we were out of towels. And that is all that...

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Thank Mary F
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear Mary F, I sincerely apologize for the issues you experienced during your stay. I have forwarded your notes and spoke with the housekeeping manager regarding your experience. Your opinion and feedback is most valuable to us and we will use this as a learning tool to avoid it from happening again. Delivering excellent guest service is our main goal...

Mexico DF
Reviewed 17 March 2016

The hotel has a big and nice lobby, with a waterfall, bar, and view to the pool which is nice. The rooms are a very good size and the hotel has direct access to TGI Friday’s restaurant, actually the restaurant is integrated to the hotel in the sense that not only it has a direct access but you may order...

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Thank Roque
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Roque for your review and for staying with us. We are so sorry for the issues you experienced during your stay. I've forwarded your notes regarding the food in the concierge lounge to the department's manager to address this issue. I also have given your notes to our housekeeping department regarding the blanket. With regards to the WiFi...

Camdenton, Missouri
Reviewed 13 March 2016

This Hotel is close to the airport and has a free shuttle to and from the airport that runs every 30 minutes. Just call the hotel for pickup after your flight. I have never waited more than 5 minutes. The hotel has parking for a park and fly stay. The room is a bit worn but still very nice, beds...

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Thank haw56
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you haw56 for staying with us at Crowne Plaza Saint Louis Airport and thank you for taking the time to give us your feedback. We are happy that we were able to make your stay comfortable. Yes, our shuttle service starts at 4:00 am until 1:00 am when the airport closes and the park and fly package comes with...

River Forest, Illinois
Reviewed 8 March 2016 via mobile

Stayed 2 nights at the Crowne Plaza for a bussiness trip. The hotel is about 1 mile from the airport and they have a free shuttle that promptly arrived and transported me to the hotel. Check in was quick. The room was nothing special - standard holiday inn style. The room and bathroom were clean. There were no bath towels....

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Helpful?
Thank Cord-69
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Cord-69 for your review and for staying with us. I sincerely apologize for the issues you experienced during your stay. I have addressed your concerns to the department concerned to avoid it from happening again. Your notes and feedback are most important to us. You, our guest is our most valuable asset and we are so sorry we...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 

Additional Information about Crowne Plaza St Louis Airport

Address: 11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: $142 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
Crowne Plaza St Louis Airport Saint Louis/Bridgeton, MO
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza St Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza St Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very accessible, right down to the door bell”
marjorien520, 16 Apr 2017 | Read review
“The indoor pool can get quite loud. If this possibility bothers you be sure to ask for a room where pool noise won't be an issue.”
DaLaR1, 10 Apr 2017 | Read review
“I have stayed a few times and found all the rooms to be very nice”
johnnys2quick, 28 Mar 2017 | Read review
“You will need to be proactive and ask, I foe get someone at the front desk who is inapt then your stay might just end up that way.”
Nzpilot1, 26 Mar 2017 | Read review
“all rooms were good I think we were on the third floor it was very comfy ..”
buffe_bmw, 15 Feb 2017 | Read review
5 of 5
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US$89* /night
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Prices are for 1 room, 2 adults
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