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Crowne Plaza St Louis Airport

09/04/2017 10/04/2017
1 room 2 adults 0 children
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Crowne Plaza St Louis Airport
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514 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Cedar Rapids, Iowa
Reviewed 6 September 2015 via mobile

Security here thinks they are the police and yells at kids for just being alive with the suspicion they will do something. Every kid is a suspect. Fire alarm went off and no loud speaker announcement instead everyone had to figure out what was going on themselves and evacuate. Security came outside and yelled that some kid pulled the fire...

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Helpful?
Thank Jen L
Julia R, Manager at Crowne Plaza St Louis Airport, responded to this review

Dear JenL, Thank you for your comments regarding your stay with us. Please be assured that your comments regarding our security staff have been forwarded to our General Manager for review. I'm sorry you were frustrated with the fire alarm sounding with no specific information as to why, however we expect guests to evacuate for their safety while we investigate...

Spartanburg, South Carolina
Reviewed 4 September 2015 via mobile

The hotel was nice. It wasn't as clean as it should have been but it wasn't completely gross. The food service came from Friday's. It arrived quickly and was just ok. We ordered potatoe skins that were a week old but the rest of the food was ok. The front desk staff was polite and professional. The room design was...

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Thank ruthgray15
Julia R, Manager at Crowne Plaza St Louis Airport, responded to this review

Dear ruthgray15, Thank you for taking the time to review our hotel. I'm sorry that the cleanliness of your room was not to the high standards we expect and that you, as a valued guest, certainly deserve. Please be assured that your comments have been forwarded to our Rooms Director. Additionally, please let me apologize for your frustrations with our...

Saint Louis, Missouri
Reviewed 3 September 2015

My husband and I live about an hour from the airport. Since we often book early flights for our travel, we like to stay at the Crowne Plaza the night before. They have a park and fly option where you can park your car for up to 14 days in a gated outside lot. We were checked in quickly. Our...

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Thank DrLeslieBee
Reviewed 28 August 2015

Hotel was close to the airport and the staff was very friendly, even suggesting a small Italian restaurant close to the property. The room was good sized and comfortable. The property also has a large indoor pool. When arriving, you may be put off to see paid parking but the room key is your pass. There is a TGIF in...

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Thank Mike J
Reviewed 23 August 2015

Great hotel, located close to St. Louis Airport which makes it really convenient if you are in town only for a couple of days. The only inconvenient is that you have to pay daily for the parking lot, not an expensive amount but you would expect a free parking lot in a crown plaza. Overall, rooms, facilities, pool and location...

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Thank Emrgcia
Florissant, Missouri
Reviewed 20 August 2015

I stay at this hotel quite often. I love how well the staff treats elite travelers (I'm a platinum level in the IHG Rewards program)- free drink or points, upgrade to the elite level floor, and a comfortable lounge with great healthy food and indulgent desserts. All staff I've ever encountered are friendly and professional. The bartender that works weekday...

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Thank Furrow31
Southfield, Michigan
Reviewed 20 August 2015

The hotel was close to the airport and shuttle service was readily available and accommodating. The front desk staff was friendly and helpful and shared information about the area. The shuttle driver was very helpful sharing information about restaurants and shopping in the area. The room was comfortable and the in-room dining was acceptable, especially since it was a familiar...

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Thank PJandRFTravel
Prescott, Arizona
Reviewed 19 August 2015 via mobile

When I visit st. Louis for work I often stay at this hotel. The staff are always friendly and the rooms are usually clean and comfortable. They also offer a shuttle from the airport which makes it even more convenient. There is a TGI Fridays restaurant on the premises as well. I recommend this for business travelers and family since...

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Thank prescottwrites
IHGCare, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear prescottwrites, We would like to extend our appreciation for the candid feedback that you have provided. We are happy to hear that you that you appreciated our location and our well-appointed rooms. It is always a pleasure to receive commendable remarks from our valued guests like you and if there is anything we could do to assist you further,...

Belleville, Canada
Reviewed 13 August 2015

This airport Crown Plaza is a great hotel! The staff was very friendly and helpful. The hotel rooms are large, clean and modern. The buffet breakfast is very good with omelet station and excellent table service. This is an excellent hotel and I will stay again.

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Thank Bishop_SS
Chicago, Illinois
Reviewed 5 August 2015

Stayed at the Crowne Plaza this past weekend, and was very happy with the stay overall. Front desk staff was extremely nice, fast, efficient. I think the layout of the hotel was pretty nice as well. Not really much to report here, nice hotel, the only disappointment was the Friday's connected to the hotel. My order came back incorrect twice,...

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Helpful?
Thank Ted R

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 

Additional Information about Crowne Plaza St Louis Airport

Address: 11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: $148 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
Crowne Plaza St Louis Airport Saint Louis/Bridgeton, MO
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza St Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza St Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will need to be proactive and ask, I foe get someone at the front desk who is inapt then your stay might just end up that way.”
 of 5 bubbles humphreyo2013, 26 Mar 2017 | Read review
“all rooms were good I think we were on the third floor it was very comfy ..”
 of 5 bubbles buffe_bmw, 15 Feb 2017 | Read review
“Noisy rooms facing the street, find something facing the other direction.”
 of 5 bubbles S5160VDtimh, 14 Jan 2017 | Read review
“many interior rooms balcony the atrium and pool- most likely not as quiet as other rooms”
 of 5 bubbles f14carbo, 5 Nov 2016 | Read review
“stay in a hotel farther away from the freeways--then you'll get a good view”
 of 5 bubbles KeithHruza, 28 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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