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Auburn Place Hotel & Suites

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341 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Aurora, Illinois
Reviewed 29 November 2016 via mobile

Place was amazing! We were truly pleasantly surprised, to say the least! Very clean! Staff was super friendly! We would stay there again! Really comfy beds! The breakfast was very good with a big selection! There was something for everyone! We did not use the pool but it looked nice and clean! Got there kind of later than we had...

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Helpful?
Thank carlsonsue210
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Dear Carlsons, Thank you for your kind review. We work very hard to keep our hotel inviting and up to date. I am glad that you and your family were able to have an enjoyable stay while you were here. Hopefully next time you are in the area you can stay with us and get a chance to enjoy the...

Decorah, Iowa
Reviewed 23 November 2016 via mobile

Very clean, excellent and abundant breakfast choices, good coffee, very pleasant eating area for the free breakfast pet friendly and moderate/low rates. Staff was extremely friendly and professional. Hope to come again!

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Helpful?
Thank Ellen C
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

We look forward to your next stay. We love to hear how our hotel and amenities cater to our guests. I am glad that you enjoyed your stay and we look forward to seeing you soon.

Jefferson, Wisconsin
Reviewed 22 November 2016 via mobile

We attended my Aunt's funeral and stayed at the Auburn Place. They were so accommodating and arranged my parents' rooms right next to ours. Trish at the guest check in desk was especially understanding!

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Helpful?
Thank debm223
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for staying with us. We send our condolences. I am glad that we were able to make you comfortable during this difficult time. We do strive to offer the best service possible and I am glad to see that we succeeded. I will be sure to let Trish know what a good job she has done.

Reviewed 18 November 2016

This is a dated, but clean property that was a pleasant stay until it was time to get a night's rest. The guest rooms open to an indoor atrium. The two rooms next to mine were over-crowded with what appeared to be a crew of workmen. They kept the doors to their rooms open and used a sitting area in...

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Helpful?
Thank Jimbenben2
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

I do apologize for the issues you experienced. This is not the standard that we set for our guests. I am glad to see that we could get you into a quieter location. I hope that the remainder of your stay was more enjoyable and that you will come back and stay with us again.

Wausau, Wisconsin
Reviewed 18 November 2016

We were returning from New Orleans and needed a place to stay overnight on our way back to Wisconsin. I used TA for the recommendation and booked through Hotels.com. This property is older but in excellent condition. You can see the effort to keep it in top shape at every turn. Our room was emaculent, towels folded perfectly, linens crisp,...

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Helpful?
1Thank Wausau_WIWapper
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your kind words. We appreciate your business and we love to hear how our service was for our guests. We do work hard to keep our property looking its best and we are glad to see it is paying off. Thank you again.

Royalton, IL
Reviewed 15 November 2016

I have stayed at the Auburn a few times now and can say that it has always been very clean and comfortable. Two times before I was given an outdoor room which was comped by the casino. The last time I stayed was I was quite surprised because I had an indoor room by the pool and atrium that I...

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Helpful?
Thank cbrower
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for taking the time to give us feedback. We are so pleased to hear that you enjoyed our property and amenities. We appreciate your business with us and hope to see you again soon.

St. Louis, Mo
Reviewed 10 November 2016

The front desk staff was friendly and helpful. The room was extremely clean and comfortable. The breakfast area was filled with guests and no tables were avaiable and waited a few minutes in the lobby for a table to become available.

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Helpful?
Thank caskanettrick
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your feedback. We are glad to hear that you enjoyed our property. We do apologize for the lack of available space during breakfast. We thank you again and hope you come back soon.

El Dorado, Arkansas
Reviewed 6 November 2016

Right off Interstate but a little difficult to find driveway. Room fine -- parking limited. Saturday night and seemed to be full but quiet -- not any rowdiness that we saw or heard. Breakfast was good -- typical fare.

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Helpful?
Thank CJMElDorado_Arkansas
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

We are glad to hear that you enjoyed your stay. We strive to offer great service to all of our guests and we are glad that we hit the mark with you. We appreciate your business and look forward to seeing you again.

Hannibal, Missouri
Reviewed 6 November 2016

This hotel is conveniently located right off hi way 55, but you don't hear the noise inside. The rooms are comfortable and clean. The property itself is a bit dated, especially the breakfast area, and as others have noted, the public areas carpeting. I would stay here again.

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Helpful?
Thank TacHannKristine
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your kind words. We appreciate hearing back from our guests about our property and amenities. We are glad that you enjoyed your stay and we look forward to your return.

Farmington, Missouri
Reviewed 5 November 2016

I have never in my life spent had a place be so rude and hateful! The day staff were very nice and easy to talk to, but upon our return we found hateful disrespectful staff the contacted the Police Department to get people out of the pool at 10pm. There were children running around knocking on doors and even after...

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Helpful?
Thank soccermomupset
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

I am sorry to hear that you did not have a good stay. I would appreciate if you could contact me (Jessica) or Julie at the hotel directly so we could get some additional information from you about this. Our company strives to provide wonderful service to all guests and I apologize that we fell short of this for you....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
*Victorian Inn & Suites, Cape Girardeau is now Auburn Place Hotel & Suites, Cape Girardeau. Newly Renovated property! ... more   less 

Additional Information about Auburn Place Hotel & Suites

Address: 3265 William St, Cape Girardeau, MO 63703-4961 (Formerly Victorian Inn and Suites)
Region: United States > Missouri > Cape Girardeau
Price Range: $114 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Auburn Place Hotel & Suites 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Auburn Place Hotel Cape Girardeau
Auburn Place Hotel And Suites
Victorian Hotel Cape Girardeau
Hotel Style:
#1 Family Hotel in Cape Girardeau
#1 Business Hotel in Cape Girardeau
#1 Romantic Hotel in Cape Girardeau
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Questions & Answers

Here's what travellers have asked, with answers from Auburn Place Hotel & Suites staff and other travellers.
12 questions
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Questions? Get answers from Auburn Place Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe some better pillows!! I guess I'm just used to mine, next time I will travel with it😊”
 of 5 bubbles gouldinglsg1, 11 Jan 2017 | Read review
“Love the non-smoking rooms.”
 of 5 bubbles cathyhS9930OO, 8 Jan 2017 | Read review
“Don't leave anything behind housekeeping will steal it!”
 of 5 bubbles jennifer_premier31, 27 Dec 2016 | Read review
“This two-story hotel does not have an elevator. I had no problem changing my room to the ground floor.”
 of 5 bubbles 636beckym, 11 Dec 2016 | Read review
“Request an interior-facing room on the first floor. Beware - no elevators.”
 of 5 bubbles adamc730, 30 Nov 2016 | Read review
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