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Sheraton Clayton Plaza Hotel St. Louis

803 reviews
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Traveller (99)
Room & Suite (54)
Dining (4)
Overview
  • Excellent36%
  • Very good25%
  • Average21%
  • Poor11%
  • Terrible7%
Travellers talk about
Free Internet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
All hotel details
Offers from Sheraton Clayton Plaza Hotel St. Louis
Special Offer: Breakfast for 2 Included
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Reviews (803)Write a Review
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All reviewsclayton plazathe club loungebeds were comfortablebusiness tripst louisbit datedthe room was nicefree shuttleself parkingfitness centerrhondadowntownzoowashappetizerslinkconference
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Reviewed 25 October 2014 via mobile

Stayed here during conference. Great location, plenty of restaurants within walking distance (chipotle, diners, ethnic, Ruth Chris, etc.), Plenty of parking (daily fee), room clean and in good repair, no fridge, beds very comfortable. Pool is large, sparkling clean and temperature was perfect. Nice fitness...More

Thank hjk1962
Response from RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 26 October 2014

Thank you for taking the time to share your thoughts regarding your recent visit to the Sheraton Clayton Plaza Hotel. It is great to receive an excellent review that indicates our Associates are friendly and helpful. We were also delighted to learn you enjoyed your...More

Reviewed 16 October 2014

I stayed here for 1 night (thankfully no longer) on business. The hotel is very dated and run down with dark decor. The entire hotel had a stale, musty odor. One of the elevators was out of service which over-burdened the remaining 1 elevator. There...More

2  Thank MomWisconsin
Response from RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 26 October 2014

Thank you for your posting. I was quite disturbed to read about all of the problems associated with your recent stay at our hotel. There is simply no excuse for the many and varied failures on our part. It appears that you did catch us...More

Reviewed 2 October 2014

This Sheraton is typical of the brand - rooms and common areas have updated furnishings, comfortable beds. The hotel was reasonably clean but we did notice a large amount of dust on bathroom light fixtures. If you are a rewards member, the breakfast and happy...More

Thank Arden W
Response from RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 26 October 2014

Thank you for the 4-Star rating provided us after your recent visit to the Sheraton Clayton Plaza Hotel. We appreciate you pointing out the hotel’s updated furnishings and the Sheraton Sweet Sleeper bedding. We take this opportunity to thank you for being an SPG member....More

Reviewed 30 September 2014

We had our wedding reception at the Sheraton Clayton Plaza. The event went off beautifully, the service and staff at the Sheraton made sure every detail was taken care of and perfect. The hotel paid special attention to the bride and groom, their parents, and...More

Thank Jessica R
Response from RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 26 October 2014

Thank you for the 5-Star rating provided us after your recent event at the Sheraton Clayton Plaza Hotel. It was an honor to be the host for the wedding. We look forward to every opportunity to create special memories for our guests. We wish the...More

Reviewed 29 September 2014

I stayed at this hotel for 4 nights, on a business trip. The hotel is smaller than i expected and to be honest, could use some updating and minor repairs. The furniture had some scratches and some of the bathroom tiles were slightly cracked. That...More

Thank Maria T
Response from RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 26 October 2014

Thank you for the 5-Star rating provided us after your recent visit to the Sheraton Clayton Plaza Hotel. We appreciate you pointing out some of the extraordinary services our associates provided you. Our Associate take great pride in caring for the details that create a...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$114 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$114 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (99)
Room & Suite (54)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Lidia O
16 October 2017|
AnswerShow all 5 answers
Response from David H | Property representative |
We are about 15 miles away from the airport and Best Shuttle (shared ride service) is easily the cheapest way in because a cab ride can cost $35.00 + whereas Best Shuttle will run about $15.00 plus tip.
0
Votes
Dhanson135
26 July 2017|
AnswerShow all 7 answers
Response from David H | Property representative |
It is roughly ten (10) miles away but there is a Metro station just a block and half from our hotel and the train (blue line) will take you here and back so you can avoid the traffic. We will be glad to help you out with... More
0
Votes
friend662013
26 March 2017|
Answer
Response from David H | Property representative |
Dear Friend662: If you give me your email address, I will be happy to send you copies of outr menus. They are brand new and outstanding. Hope to hear from you soon. Yours sincerely,
0
Votes
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12
Room Tips
"Try and find a clean one! Hated to give service a 2 when the Valet was a 10."
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"Upgrade if you can and be sure to manage your expectations."
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"Ask for a room away from elevators. The constant "going up" would have driven me nuts."
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"Make sure the plug for the table outlets is plugged in."
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