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Sheraton Clayton Plaza Hotel St. Louis

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Sheraton Clayton Plaza Hotel St. Louis
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651 Reviews from our TripAdvisor Community

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Showing 648: English reviews
London, United Kingdom
Reviewed 23 September 2012

This hotel is nothing fancy, however it had good sized clean rooms and friendly staff. It is in Clayton Plaza which is convenient for work commitments which is what I was there for, however if you are a tourist I would recommend staying downtown where the action is. I would happily stay here again.

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Helpful?
Thank Peteshell12
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

We always enjoy getting comments that indicate we have a good hotel and friendly staff. Thank you for those kind remarks. With respect to our proximity to downtown, many individuals find the light rail system to be a quick, convenient and economical way to enjoy downtown activities when you stay at the Sheraton Clayton Hotel.

Livingston, New Jersey
Reviewed 22 September 2012

The Sheraton Clayton was a fine hotel for my 3 night stay last week for business at the Washington University in St Louis. The hotel was within walking distance to public transportation (train and busses), and is a short walk to the Wash U Campus. It is about a thirty minute walk to Forest Park, but on a nice day,...

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Helpful?
Thank bocaberger
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for your kind remarks regarding our location. We also appreciate your comments about the cleanliness and comfort of the hotel. Our indoor pool is a popular feature. Our fitness room space is limited. We are looking for a way to expand that facility. We have all the basic pieces of equipment and look forward to the day we...

Raleigh, North Carolina
Reviewed 20 September 2012

If I could, I would give this place 3 1/2 stars. I stayed here because my other couple preferences were full. I would use again as my backup. Here's the 1,2,3s... 1. Some relatively recent updates to the rooms that attempt to cover up this otherwise dated hotel. They mostly work, but you can still see the wear on the...

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Thank Pack-Less
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for the many kind remarks found in item #'s 2 and 3 of your posting. With respect to comment #1, we are pleased to report that we are in the process of replacing the desks, dressers and bedside tables in all the rooms. We have completed that work in 50% of the rooms with a target date of...

Tampa, Florida
Reviewed 17 September 2012

Very clean, updated and convenient. We had good room service, helpful staff and a gorgeous room. We got a fruit and cheese platter and a bottle of wine that was superb. Beds were very comfortable and plush. There are a lot of events going on at this hotel and it can get a bit crowded, but our overall experience was...

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Thank baileytheragdoll1
Fort Collins, Colorado
Reviewed 14 September 2012 via mobile

Conviently located in Downtown. Stayed three night for a business trip. Everything was great except the gym. If you need a good gym this one is updated but very small. Also the hotel is old but has been remodeled.

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Thank elund457
Reviewed 12 September 2012

I attended a business conference at this hotel. It is located 20 minutes from the airport. The hotel has a free shuttle that leaves the hotel at the top of each hour but you can call the hotel front desk at a bank of phones in baggage claim. The hotel staff, from the airport van driver, doorman, and front desk...

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Thank tomtex451
Baltimore, Maryland
Reviewed 8 September 2012

We checked into this very busy hotel very late in the evening. There were lots of events going on and it was a very busy hotel. The parking lot and the outside of the hotel could have been better maintained as far as keeping it free of trash and debris. The room that we were in had two major problem:...

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Helpful?
Thank LovetoGo017
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

We were delighted to hear you enjoyed the Sheraton Club benefits we offer. Thank you for bringing to our attention the maintenance and housekeeping items that were not properly identified and addressed prior to your arrival. Those items are not typical of our service levels. We will review your comments with our responsible teams. Thank you for sharing your experiences...

London, United Kingdom
Reviewed 6 September 2012

We were staying for a wedding so location was picked to be close to that. There isn't a lot to do around that area for tourists, but the metro was just 2 blocks away so easily connected to rest of St Louis. The Conierge were brilliant throughout our stay. They had a little mini bus that ran us to and...

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Thank sunnynats
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

What you described is not consistent with any of our service standards. Our Director of Food and Beverage is looking into this event. I can assure you we do not have a “gentlemen-only area” in any of our restaurants or Lounges. I apologize you were left with such an impression. Please allow us another opportunity to provide your hospitality needs...

Paris, France
Reviewed 6 September 2012

I stayed at the Sheraton Clayton during a business trip in July, and had a surprising experience. After checking-in, I went to the bar in the lobby, thinking I could work a bit and have a drink. However, as I was about to sit, the waitress informed me that I couldn't stay there because it was a "gentlemen-only area". Not...

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4Thank mathilde900
Reviewed 1 September 2012

This was the second time I stayed here. Rooms are very nice, a little on the small side but perfect for business travel or as a couple. Staff is very friendly. Airport shuttle service is nice, only a 15 min drive. In the heart of Clayton , but easy drive or light rail ride to Wash U, Forest Park, SLU,...

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1Thank DenverAC22
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for all of the kind remarks about the hotel services and its great location. Your recommendation is very much appreciated. I took note of the tiles that need some attention. We are focused on addressing details that make a good visit a great visit. We look forward to being your host on your next visit to Saint Louis.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Sheraton Clayton Plaza Hotel St. Louis in bustling downtown Clayton. Experience the fresh new look of our recently renovated guest rooms and meeting spaces. ... more   less 

Additional Information about Sheraton Clayton Plaza Hotel St. Louis

Address: 7730 Bonhomme Ave, Clayton, Saint Louis, MO 63105-1909
Region: United States > Missouri > Saint Louis > Clayton
Price Range: $182 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Clayton Plaza Hotel St. Louis 3.5*
Number of rooms: 259
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Also Known As:
Sheraton Clayton Plaza Hotel St. Louis Saint Louis, MO
Clayton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Clayton Plaza Hotel St. Louis staff and other travellers.
2 questions
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university mo
1 day ago
Raleigh, North Carolina

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Questions? Get answers from Sheraton Clayton Plaza Hotel St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would be nice to have refrigerators/microwaves in the rooms.”
 of 5 bubbles pattidarnell, 22 Mar 2017 | Read review
“Don't get a room on the 6th floor; don't pay for parking, the parking gate is always open.”
 of 5 bubbles D7356YAlarrym, 20 Feb 2017 | Read review
“Try different Starwood property”
 of 5 bubbles Aamar_12, 19 Nov 2016 | Read review
“Through mid-2017, I would request a room on a low floor so you can walk up the stairs.”
 of 5 bubbles jag343, 4 Nov 2016 | Read review
“Club Level!”
 of 5 bubbles 5617Sarah, 23 Aug 2016 | Read review
5 of 5