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Sonesta ES Suites St. Louis

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Sonesta ES Suites St. Louis
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390 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Leawood, Kansas
Reviewed 28 October 2016

We stayed at the Sonesta ES Suites for one month. The management was outstanding. The front desk staff was very nice and moderately helpful. The accommodations were excellent and met our needs perfectly. The internet was very frustrating and we were not able to get issues resolved with it. Some times it worked, and other times it didn't. Housekeeping was...

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Helpful?
Thank Matthew R
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello Matthew R, Thank you for taking the time to give us feedback on your long term stay with us. I'm happy to hear that your suite was excellent and that out team was outstanding. I apologize for the issues you encountered with the internet. We have done some upgrades and believe we have corrected the issues. We appreciate your...

Saint Louis, Missouri
Reviewed 27 October 2016

My watch fell in the middle of the night behind the nightstand in the middle night. I called a couple of hours later to see if they could grab it, they indicated another guest had already been checked in and would check later. I never received a call back from the housekeeping supervisor after leaving several of voicemails. i decided...

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Thank CityGurl03
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello CityGurl03, I am sorry you lost your watch. I want to clarify that we did not steal your watch. We inspected your suite as soon as you notified us that your watch was missing. Unfortunately another guest had checked into the room from the time you checked out until the time you notified us. We have not had any...

Atlanta, Georgia
Reviewed 27 October 2016

I am a travel nurse and I stayed here for over 3 months. The staff were awesome! If we needed anything they did it right away no questions asked. It was a very clean property. The pool was always kept clean. The food was delicious!

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Thank njmoorhouse
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello njmoorhouse, Thank you very much for the 5 Star review. I'm glad you had an amazing stay with us. We love housing all the travel nurses that come to St. Louis. I'm very pleased to know that the staff was awesome, property very clean, and the food was delicious. We appreciate your business and look hope to see you...

Saint Louis
Reviewed 27 October 2016

They never cease to amaze me. The ambiance of the hotel is always awesome. This is my home away from home. I love it. The staff is welcoming always there for you. They treat you like family. I recommend

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Thank geniece1582
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello geniece1582, Thank you very much for the 5 Star review. Happy Birthday!! Glad we can be "Your Home Away From Home". We appreciate your business and look forward to seeing you again.

Holland, Michigan
Reviewed 27 October 2016

We stayed for a week - Sunday night to Saturday AM. We were very impressed overall with this hotel. Our room/suite was much larger than we expected, and was very clean. It was obvious that the complex had recently undergone a renovation/refreshing of decor. We did not partake of the evening 'social hour' but from what we saw, there was...

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Helpful?
Thank Sara V
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello Sara V, Thank you for taking the time to give us feedback on your recent stay with us. I'm happy you found your suite clean and spacious. The Sonesta brand has just completed renovation of all of their properties here in the U.S. Our food options are always rotating so that we can provide a good dining experience. We...

Mountain Grove, Missouri
Reviewed 27 October 2016

I have stayed here two or three times, I have enjoyed it every time I have stayed in ST. Louis. The rooms are excellent and very clean! The staff was very friendly every time I encountered one of them. Happy hour was a great way for me to connect with others that share the same interests as me!

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Thank lisacV8128YH
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello lisacV8128YH, Thank you very much for the 5 Star review. I'm very pleased that you have found your suite very clean and the staff very friendly. Sounds like you really enjoy our evening Social Tue-Thur. Guest love connecting during this time. We appreciate your business and can't wait to see you again.

Florissant
Reviewed 26 October 2016

The sheets/comforters/room/dishes were DIRTY&there were many bugs in our suite. I reached out to Jonathan Rossini & he offered an excuse about a temporary cleaning person having cleaned my room and offered another stay, but never answered my question about bugs& whether that issue would be resolved because I can't imagine staying somewhere with MULTIPLE bugs and trying to feel...

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Thank moniquenorfolk
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello moniquenorfolk, Thank you for taking the time to share a review of your recent visit. Please accept my sincerest apologies that your experience was anything less than you should expect from Sonesta. We take feedback very seriously and will use it to address the shortcomings in service you experienced. We are committed to providing the highest level of service...

Fort Wayne, Indiana
Reviewed 23 October 2016

I have stayed at the Sonesta for my yearly meeting and have appreciated the comforts of the room and friendliness of the staff. the recent renovations were much needed and are nice. three of us shared the room and it was comfortable due to the private rooms and pull out couch. we asked for a couple of extras and maintenance...

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Helpful?
Thank jmnnaish
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello jmnnaish, Thank you very much for the 5 Star review. We are very happy to accomodate you every year for your meeting. I'm glad you love the comforts of your suite and the friendliness of my staff. Thank you for recognizing Alana. She is an asset to the Sonesta team. We appreciate your business and look forward to seeing...

Carlinville, Illinois
Reviewed 17 October 2016 via mobile

My son's best friend moved from Illinois to the St. Louis area about 3 years ago, so he rarely gets to see him. Every year on his birthday he asks for a weekend that we can go down and pick him up and stay the weekend. We have done that each year and each year we have rented a 2...

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Helpful?
Thank Jeff C
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello Jeff C, Thank you very much for the 5 Star review. That is a great birthday gift to give your son. I'm happy you had an enjoyable stay and that our spacious Two-Bedroom suites worked well for your family. We appreciate your business and look forward to seeing you next year.

St. Louis
Reviewed 17 October 2016

The Sonesta was awesome. Check-in was very pleasant and quick! I really liked the layout of the room and the modern feel. The basketball court was awesome! The breakfast isn't great, but it's an offering and not required so I can't complain. The only thing that made me slightly uncomfortable was the cleanliness of the suite. There were a few...

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Helpful?
Thank brandyp364
Bill C, General Manager at Sonesta ES Suites St. Louis, responded to this review

Hello brandyp364, Thank you for taking the time to give us feedback on your recent stay with us. I'm glad you found Sonesta to be "Awesome". Sounds like you really enjoyed your suite and was able to take advantage of our basketball court. We appreciate your business and look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Sonesta ES Suites St. Louis! Sonesta ES Suites is an all-suite hotel and we know how to make you comfortable while on the road. Whether relocating to the area, in town for training, or just a quick weekend getaway, Sonesta ES Suites St. Louis is ideal. You'll find our hotel conveniently located near a variety of dining, shopping and entertainment venues in West County. Come visit Sonesta ES Suites, minutes away from Westport Plaza, the St. Louis Cardinals, the St. Louis Rams and numerous attractions including the St. Louis Gateway Arch. The one-bedroom and two-bedroom/two bathroom units feature fully-equipped kitchens and a separate living room - offering a spacious area with comfortable furniture for relaxing after a full day. Work areas provide ergonomically designed seating with high-speed wireless internet, two phone lines and personalized voice mail. Hotel amenities include 24-hour service, complimentary hot breakfast and evening reception Tuesday-Thursday, free newspaper, business center, fitness room, outdoor pool* and Jacuzzi, and free guest laundry. Pets are welcome at a small fee. *Pool is seasonal. ... more   less 

Additional Information about Sonesta ES Suites St. Louis

Address: 1855 Craigshire Rd, Creve Coeur, Saint Louis, MO 63146
Region: United States > Missouri > Saint Louis > Creve Coeur
Price Range: $140 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites St. Louis 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Staybridge Suites St. Louis Hotel Creve Coeur
Staybridge Suites Saint Louis
Sonesta ES Suites St. Louis Saint Louis, MO - Creve Coeur
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites St. Louis staff and other travellers.
4 questions
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Charlestown, Indiana, United States
Morrow, Ohio
over a year ago

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Questions? Get answers from Sonesta ES Suites St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My daughter and I stayed 6 nights. I left $35 at the end of our stay.”
 of 5 bubbles 733angelao, 20 Dec 2016 | Read review
“They do not have elevators. We were on the 2nd floor (highest floor) and had no problem with the 14 stairs to get to our rooms.”
 of 5 bubbles scp0412, 27 Nov 2016 | Read review
“I would definitely return to the Sonesta ES Suites in the future. ”
 of 5 bubbles 947matthewr, 28 Oct 2016 | Read review
“no elevators so if you cant do stairs make sure to ask for a bottom floor”
 of 5 bubbles jmnnaish, 23 Oct 2016 | Read review
“Upper units accessed by stairs only”
 of 5 bubbles I6903ACdavidb, 16 Oct 2016 | Read review
5 of 5