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Holiday Inn Airport West

150 reviews
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Traveller (8)
Room & Suite (13)
Pool & Beach (5)
Overview
  • Excellent26%
  • Very good47%
  • Average19%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk staff”(13 reviews)
“indoor pool”(11 reviews)
“room was clean”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
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Reviews (150)Write a Review
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67
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7
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LanguageEnglish
40
67
29
7
7
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All reviewsfront desk staffindoor poolroom was cleanbar and grillmicrowave and fridgehotel providedfree breakfastthe shuttle driverpark and flyfree shuttleprofessional staffseparate reviewbeds pillowsairport westcloset doorsnice hotel and staffwithin a mile radius
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1 - 5 of 150 reviews
Reviewed 2 weeks ago

The restaurant in the lobby did not open. The line of us waiting for a table were told nobody showed up for work. The hotel is in an industrial park area with only fast food within walking distance, but temperatures were in the single digits....More

Thank thatdingo
Response from Raymond D, Manager at Holiday Inn Airport WestResponded 2 weeks ago

Dear thatdingo, I sincerely apologize for the restaurant not opening on time while you were staying with us, this in not how we operate normally. We are currently reviewing the situation in order to better serve our guests. We hope to see you back, so...More

Hotel's Favourite
Reviewed 22 June 2017 via mobile

This is the second year in a row I have stayed here as it is close to where the concert was at and they have a shuttle to take you there so you don't have to pay to park and wait in long lines to...More

Thank justbeinghonest20
Reviewed 27 October 2017 via mobile

First of all the hotel is very clean and our room was huge. No dingy towels or bad smells. I only wish that I could remember the young ladies names at the bar, because I had just lost a family member and every last one...More

Thank Mrsj0320
Reviewed 20 October 2017

As a road warrior I always stay at Holiday Inn properties across this great county. This property is clean, comfortable and consistent for the corporate national chain but I would expect a little better on this one. One of the main elevators is "out of...More

Thank 007BigBlue
Response from IHGService, Guest Relations Manager at Holiday Inn Airport WestResponded 21 November 2017

Hi 07BigBlue, It's nice to hear from a frequent traveler. Thanks for making the IHG chain your top choice! I am sorry to hear about the lift and the condition of the carpet. I will alert the hotel management so that these areas can be...More

Reviewed 7 September 2017 via mobile

Have to say this was one of the best hotel stays I have ever had. We stayed here twice. Once at the beginning of our vacation and again on our return home. Both times the front desk was personable and helpful. The rooms were nice,...More

Thank e_mcglynn75
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$96 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$96 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (8)
Room & Suite (13)
Pool & Beach (5)
Dining (2)
Hotel & Grounds (30)
Business Centre & Event Rooms (4)
Bathroom (2)
Questions & Answers
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dicesares
24 July 2015|
AnswerShow all 3 answers
Response from Ray D | Property representative |
We have an indoor pool that is heated to a great 88 degrees!
0
Votes
Room Tips
"We were on the 4th floor with a few other soccer teams, and encountered good folks all weekend."
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"Any section I believe is good"
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"the breakfast was included. Service is good but the selection of free food in the buffet is not wide."
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"Corner room, called Queen Extended, like 325, 425, 525 - very large rooms."
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