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Holiday Inn Airport West

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Holiday Inn Airport West
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137 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Michigan
Reviewed yesterday NEWvia mobile

We held a two day conference at the hotel. Overall it was very good. The staff and service was great. The food at the grill and what we catered for our event was very good. Exercise room was adequate and had free weights. Only complaint were the rooms Facing the street were very noisy. My room did not and was...

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Helpful?
Thank VanHalenII
Stamford, Connecticut
Reviewed 1 week ago

Clean, nice staff - the restaurant is boring after 2 days and there are not many other (walking distance) options - we lost power during part of the trip and they did give us some compensation for it.

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Helpful?
Thank tupelohudson
Ray D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you for your review of our hotel. Unfortunately, power outages do occur, but I am pleased that we accommodated you due to the unforeseen circumstances. We look forward to seeing you soon. Sincerely, Ray D Front Office Manager

Quincy, Illinois
Reviewed 3 weeks ago via mobile

Stayed here 5 nights for a conference for work. The hotel was fine for that purpose. Room was clean and comfortable. Didn't spend a lot of time in it except for sleep & showering. Is located in an industrial area although St. Charles is a couple minutes away. Would not hesitate to stay here again

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Thank tbilt69
Ray D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you for the kind review of our hotel. We look forward to seeing you again when you come back to Saint Louis! Sincerely. Ray D Front Office Manager

Saint Louis, Missouri
Reviewed 31 January 2017 via mobile

I stayed at the hotel as part of a wedding party. The rooms and beds we nice. I never tried the shower in the room so I can't speak to the quality. The hotel hosted the reception and did a very good job. The environment was good, the food was good, and they were very accommodating for the rambunctious folks...

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Helpful?
Thank Gabriel M
Ray D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray D Front Office Manager

Lake of the Ozark Missouri
Reviewed 6 January 2017

Nice hotel and staff, we have stayed several times but have had to call cabs the last couple times since the staff is unable to drive us to the airport until 6am or after. Besides that its pretty good.

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Helpful?
Thank Jim123462
IHGService, Guest Relations Manager at Holiday Inn Airport West, responded to this review

Dear Jim123462, I hope all is well. Thank you for leaving a review about your stay at our Holiday Inn St Louis Airport West Earth City, MO. I am pleased about your positive remarks about for our cordial hotel staff and your satisfactory ratings for our location and services. However, I'd like to apologize if you experienced any inconvenience brought...

Madison, Wisconsin
Reviewed 28 November 2016

This hotel was quite nice, and the desk staff person Toya who was there when we checked in and when we checked out was very friendly and helpful. We did not use the pool or exercise room or restaurant, so I can only comment on the room. It was very clean, and attractive as well. The bed was comfy, but...

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Helpful?
Thank lynneypenney
Jana A, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be sharing your comments with the team! We hope you will visit us again. Sincerely, Jana A Front Office Manager

Reviewed 8 November 2016 via mobile

My wife and I were in town for a business trip in the area. We stayed here on the recommendation of a co-worker, and I am glad that we did. My gps wanted to take us around the block for some reason, we only did that the firat time we arrived. The other times we drove straight to the hotel...

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Thank Conkfamily
Ray D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be sharing your comments with the team! We hope you will visit us again. Sincerely, Ray Dunmire Front Office Manager

Mississippi
Reviewed 1 November 2016

Four nights at a conference went OK with no major issues, except the air conditioning in the conference room was often set down to stun. This hotel has a good exercise room with real free weights and short morning runs around nearby parking lots went fine, A longer loop of Rider Trail looks possible at low traffic times. All of...

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Thank Mississippian
Jana A, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Morton
Reviewed 24 October 2016

My wife and I stayed here Saturday night, 10/22/16, with our daughters (age 7 and 8). We had a 3rd floor room and it was very quiet - no hallway or outside noise at all. Overall our room was very clean, with the exception of a Hostess snack wrapper and a fresh banana that had been left in the windowsill,...

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Helpful?
Thank Mike R
Jana A, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jana A Front Office Manager

Carbondale, Illinois
Reviewed 12 October 2016

the sheets, towels and room were clean. the bed was comfortable. the staff is helpful. the restaurant and the pool area are decent. great hotel for family overnight visit. near shopping and restaurants.

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Thank Sorrell8615
IHGService, Guest Relations Manager at Holiday Inn Airport West, responded to this review

Dear Sorrell8615, Thank you for staying with us, and for taking the time to write a review. It is real pleasure that you were satisfied with most of the services and amenities that we have to offer, especially the hotel cleanliness, comfortable bed, staff service, restaurant, and pool area. It makes us happy to read we have met your expectations...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Airport West is located in the heart of Earth City just minutes from St. Louis International Airport - Lambert Field. We offer complimentary shuttle transportation within a 5-mile radius of the hotel from 6:30 am to 10:30 pm daily, and we're only 20-30 minutes from all major attractions in St. Louis. ... more   less 

Additional Information about Holiday Inn Airport West

Address: 3400 Rider Trail South, Earth City, MO 63045
Region: United States > Missouri > Earth City
Price Range: $129 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Airport West 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Holiday Inn St Louis Airport West Hotel Bridgeton
Holiday Inn Bridgeton
Bridgeton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Airport West staff and other travellers.
1 question
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Bethalto, Illinois
over a year ago

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Questions? Get answers from Holiday Inn Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room, called Queen Extended, like 325, 425, 525 - very large rooms.”
 of 5 bubbles heathert612, 7 Jul 2016 | Read review
“Not really a view offered. All rooms are similar”
 of 5 bubbles jaymer00, 30 May 2016 | Read review
“Ask for the 8th floor if available, room are a bit bigger and much quiet.”
 of 5 bubbles Mateo98, 10 Apr 2016 | Read review
“9th floor has a nice lounge close to the elevators (that floor's guests only - you need your key to access)”
 of 5 bubbles EyeTravel4Fun, 22 Feb 2016 | Read review
“Upper floors were great for us!”
 of 5 bubbles bdude2016, 8 Feb 2016 | Read review
5 of 5