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The Elms Hotel and Spa

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Traveller (305)
Room & Suite (342)
Dining (68)
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Overview
  • Excellent67%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“ghost tour”(113 reviews)
“indoor lap pool”(30 reviews)
“hot tub”(99 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,046)
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Traveller rating
677
235
88
27
17
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677
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88
27
17
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21 - 25 of 1,044 reviews
Reviewed 27 March 2018 via mobile

I was in a business conference mobile tour and did not have an opportunity to get a Vegan box lunch. My tour planner called ahead to the Elms Hotel and when I got there they had Vegan Taco box lunch waiting for me. Excellent! Thank...More

Thank xwtmc
Reviewed 18 March 2018 via mobile

The spa was okay. Super packed with people would of been nice with less people. The workers were on top of their games. The place was super clean. You have to go outside to get to the lap pool which wouldn’t be cool if it...More

1  Thank Veronica M
Reviewed 18 March 2018

My wife and I went for a birthday getaway. We enjoyed a quiet, romantic evening. The bed was very comfortable, one of the better hotel beds we have slept on. We decided to have dinner at the 88 restaurant and we were pleasantly surprised at...More

1  Thank craigandann
Reviewed 18 March 2018

The historic feel of the Elms is charming. The spa was amazing -- highly recommend visiting the Grotto. Was a little disappointed when we returned to our room at 4:30 p.m. to find it hadn't been refreshed yet. But the staff took care of it...More

Thank shamrockp1985
Reviewed 16 March 2018 via mobile

I really wanted to like this place but poor housekeeping ruined our experience. We found popcorn pieces and some other trash on the floor and there were several nasty stains on the pullout bed. To their credit the staff promptly moved us to another room...More

Thank Timothy S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$139 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (305)
Room & Suite (342)
Dining (68)
Pool & Beach (61)
Amenities (87)
Business Centre & Event Rooms (13)
Family and Play Areas (3)
Questions & Answers
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nlindley1
December 29, 2017|
AnswerShow all 6 answers
Response from 816beachgirl251 | Reviewed this property |
Our 5th floor suite was a King with mini fridge. I can’t remember about a microwave. We brought food in on multiple occasions.
0
Votes
Carisa R
November 30, 2017|
AnswerShow all 2 answers
Response from RichardB562 | Reviewed this property |
I have no knowledge about that. As the previous person indicated, I'd advise you talk to someone in management!
0
Votes
Dana B
November 4, 2017|
AnswerShow all 4 answers
Response from jamimba | Reviewed this property |
The outside pool is unheated and was too cold to swim comfortably in back in early September.
1
Vote
Room Tips
"At least two are named for Al Capone and Harry Truman because they both stayed there."
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"The 'classic' style is the one that we had (King) and was not very impressive. Be sure and ask about..."
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"Be sure to check into their packages"
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"Get a higher floor. Otherwise your view may be roofs and HVAC systems. Opt for the one-bedroom suites -- not..."
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