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Westgate Branson Lakes Resort

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Westgate Branson Lakes Resort
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223 Reviews from our TripAdvisor Community

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There are newer reviews for Westgate Branson Lakes Resort
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Showing 223: English reviews
Rogers, Arkansas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016

This resort has a lot of amenities that are worth experiencing. They do different activities every day, like ice cream socials, making tie-dye t-shirts, wine socials, etc. The outdoor pool is really extraordinary, with a beautiful view of the lake and an awesome waterfall. HOWEVER. There are two types of rooms - Lake View and Not Lake View. Don't waste... More 

Helpful?
1 Thank mamaj2010
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for sharing your review with us. We strive to provide all of our guests with a great experience and your comments showed that we did not achieve that goal. For this, we sincerely apologize. Our goal is to provide a visit that is both enticing and enjoyable. We are always looking for new ways to improve and the... More 

Bowling Green, Kentucky
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 October 2016

There were more than a few broken items in our room....but the 1 bedroom was nice for the price & the views of lake were very nice. Wi-Fi/internet service was $10 a day. Salt at the hotel store was $4.50

Helpful?
Thank thecompgalKim
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for your review. Thank you for letting us know what we are exceling in and some areas that need work. The satisfaction of our guests is our top priority. We hope you will stay with us again and allow us the opportunity to not just meet but exceed your expectations. Luna More 

Belfast, Maine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016

This resort has some units with a screened in balcony with a beautiful view of the lake but you will need to be on the 3rd or 4th floor to see it. The "B" units have the view - "A" units have a view of the parking lot. A couple of days before we arrived at this resort, I called... More 

Helpful?
1 Thank RedRobin555
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for your feedback! We strive to make your vacation a memorable one. Please know that although you had some challenges during your stay, we are always looking to make our guests stay better. Please revisit us in the future to see how we are working hard to exceed your expectations. Luna More 

Hutchinson, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

Resort promotes Lakeview Villa with balcony, and were told all rooms in this catagory have a great view at the time we placed our reservation. To our disappointment we received a ground floor room with trees blocking the view of the lake. Lady at the service desk really didn't seem to care. Not the best way to start off a... More 

Helpful?
1 Thank 2016Steve123
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for your review. We strive to provide an exceptional vacation experience that exceeds guest’s expectations and we apologize if we fell short. We will certainly share your review with our staff, as we are always looking for areas to improve. We hope that you will give us another opportunity to exceed your expectations. Luna More 

midwest
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 October 2016 via mobile

Our son purchased a timeshare several years ago while vacationing with his young family. His family has since grown and life has gotten busy. Since we are recently retired, he invited us to use his one week stay at a place of our choice. We choose Emerald Point at Table Rock. The setting is gorgeous, the lake is beautiful! But... More 

Helpful?
1 Thank jonesyMidwest
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for your comments regarding your recent stay with us. We are sorry to hear about the challenges you had during your stay. The comfort of our guests is a top concern for us. The challenges you have described are being reviewed by our Management Team, as they share a common interest to ensure that issues are corrected. We... More 

Mundelein, Illinois
2 reviews
Reviewed 5 October 2016

This resort is in an area right on a lake with beautiful scenery. The room was clean and in excellent condition. We even had a concierge, Cole Bradford, who showed us to the room and explained all of the ammenities and activities at the resort. He even helped us get our luggage from the car and bring it to the... More 

Helpful?
Thank rschenck1
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for sharing your review with us. We are pleased to know that you enjoyed a lovely visit to our resort and that you found our staff to provide you with a wonderful customer service experience. Your review will certainly allow us to reward him for a job well done. We hope that you come back to vacation with... More 

Alton, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016 via mobile

The staff is the best anywhere I've been in 25 years of timeshare ownership!!! Arrived at 7:15 PM as staff members COLE and TITUS showed us our villa, UNLOADED OUR LUGGAGE, CARRIED IT IN, AND GOT ME A HANDICAP SHOWER CHAIR WITHIN MINUTES!!! The staff at the events: TOMMY and KAT were awesome too. The only suggestions I have are... More 

Helpful?
1 Thank MARILYN C
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for sharing your review with us. It pleases us to know that you enjoyed a wonderful vacation with us and that you found our staff to provide you with a pleasing time while taking advantage of our amenities and activities. We appreciate you letting us know of the concerns that you may have found as it helps us... More 

Olathe , KS
Level Contributor
109 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 September 2016 via mobile

Great place to stay at Branson. Not too far away from all the activities and the strip, but just far enough. Peaceful, quite, great views of the lake. Staff is great and rooms are wonderful. Morning coffee watching fishing boats cruise the lake from out patio. Cost is reasonable for a 1 bedroom with kitchen. Really like this place, will... More 

Helpful?
Thank JoFlatlander
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for sharing your experience. We are happy to hear that you enjoyed our relaxing and quite resort. It is great to hear that you enjoyed our units, staff and lake views. We feel honored that you would return and we look forward to seeing you again soon! Lissy More 

Springfield
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 September 2016

Stayed one night here. Arrived around 6, check in took about 10 minutes. Asked for a room that would be in quiet area. They gave us a room on the 4th floor. We had neighbors and I could hear them talking and their tv when I was in our living area. So I was a little nervous about hearing them... More 

Helpful?
1 Thank Jessica F
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for sharing your review with us. We appreciate all feedback received from our guests as it allows us to see if there is need for improvement in any area of our service, products, or facilities. We trust you will continue to stay with us, enjoy more of our services, and Westgate Resorts hospitality. Luna More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 September 2016 via mobile

Emerald Pointe is perhaps THE prime real estate on Table Rock Lake. If you want a Birdseye view of the lake, of the Missouri Ozarks, of Branson, this is it and Westgate is on it. 5 stars for the location. But there is something about traveling for hours to find check-in staff at a resort more interested in selling you... More 

Helpful?
3 Thank Mark S
WestgateGuestRels, Guest Relations Manager at Westgate Branson Lakes Resort, responded to this review

Thank you for sharing your review with us. We appreciate all feedback received from our guests as it allows us to see if there is need for improvement in any area of our service, products, or facilities. We trust you will continue to stay with us, enjoy more of our services, and Westgate Resorts hospitality. Luna More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hugging the shores of sparkling Table Rock Lake, Westgate Branson Lakes Resort is a Branson, MO hotel that features dazzling lake views and a wide variety of watersports for the whole family such as boating, fishing, waterskiing, parasailing or just relaxing in the warm waters on a sunny day. ... more   less 

Additional Information about Westgate Branson Lakes Resort

Address: 750 Emerald Pointe Drive, Hollister, Branson, MO 65672
Region: United States > Missouri > Branson > Hollister
Price Range: $97 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westgate Branson Lakes Resort 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Westgate Emerald Pointe Hotel Hollister
Westgate Emerald Pointe Hollister
Westgate Branson Lakes Resort MO - Hollister
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Branson Lakes Resort staff and other travellers.
9 questions
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Questions? Get answers from Westgate Branson Lakes Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Due to the hardwood floors, it is easier to hear people above you walking around.”
 of 5 bubbles SamD218, 22 Nov 2016 | Read review
“Great view for rooms on the Lake side. elevator service was a great help. The A/C units are much louder for rooms on the Lake side.”
 of 5 bubbles J6216PEwilliamp, 1 Nov 2016 | Read review
“106A needs quite a bit of correction. Flooring was incomplete outside the bathroom, Broken or cracked flooring in the kitchen. Bathroom was fine and the bedroom was adequate.”
 of 5 bubbles tomgM2469EV, 28 Oct 2016 | Read review
“Book lake view rooms, higher floors”
 of 5 bubbles mamaj2010, 12 Oct 2016 | Read review
“Higher floors have better views”
 of 5 bubbles thecompgalKim, 8 Oct 2016 | Read review
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