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Quiet, beautiful quiet beach with nice lawn chairs. The room is nice and clean, however, don't expect to much. Luckily the gecko in our room seams to eat the cockroaches over night and we only have to clear the dismembered bodies off the floor in...More
Setting n beach great. Poor management, service, food poision twice, cool showers, no water for two days. Things had to be fixed twice or more work right, leaking water in bathroom, totlet flashing. The owner live in California n dosent care. If complain things get...More
I went with another 2 friends and stayed at the room with ocean view! It was simply amazing. I don't like big resorts I rather to be in a quiet place close to the beach and Tronco Bay Inn is perfect. The beds are super...More
I hate to tell anyone about this because it's only got about 10 places and the beach is so wonderful. It's a little farther from the airport, but taxis are very prevalent./ The menu is wonderful, cooks are great but sometimes don't have everything which...More
Troncones itself is fantastic. This is a great location away from the spring break crowd. We felt safe and comfortable throughout our trip. This hotel, though, could use a little help from the management. Rooms were comfortable, but our toilet rarely flushed properly. At one...More
US$51 - US$85 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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We have a group booking for next week at the Tronco Bay Inn and are very concerned regarding the last two reviews. I have reached out to Juan via email and phone call about our concerns, but have not heard back. Can someone please address these reviews and their concerns to explain why/what happened? We were certainly expecting running water. Thank you.
5 May 2017|
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Response from jhernan211 | Property representative |
Scott, I had received your e-mail with your concerns about running water, We did had a plumbing problem back in March and unfortunately it was difficult to locate, we end up closing the hotel for 5 days to work in resolving... More
Scott, I had received your e-mail with your concerns about running water, We did had a plumbing problem back in March and unfortunately it was difficult to locate, we end up closing the hotel for 5 days to work in resolving the plumbing issue and we successfully repaired it. Also we addressed other concerns that a guest had with hot water this was also resolved. Since then everything is running smoothly, we had a successful Easter Week and a couple of big events hosted in Tronco Bay Inn that had left many guest happy wanting to return.