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Capitol Plaza Hotel & Convention Center Jefferson City

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Capitol Plaza Hotel & Convention Center Jefferson City
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683 Reviews from our TripAdvisor Community

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Showing 683: English reviews
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Jefferson City, Missouri
Reviewed 2 days ago NEW

I had a great experience in my stay here for a year! The staff is very friendly and accommodated me since I am legally blind. In many ways like whenever I needed a room to study or test in for my training, they accommodated me with a place to do this throughout the hotel. They have a nice swimming pool,...

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Thank alexpena93061
Ames, Iowa
Reviewed 1 week ago

Have stayed here several times with no issues. This particular stay was full of them, which in the interest of good taste I will not go into. Anyway, after several tries at resolving them I managed to speak to a front desk employee named Joe Shelton. Joe resolved all of the problems immediately and did so in a courteous and...

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Thank TravelinMan1989
O'Fallon, Missouri, United States
Reviewed 1 week ago

Overall it's an okay hotel. Nothing really stands out. The Atrium in the center is neat to look at but that's about it. We stayed one night. Fairly clean room, decent size. The bed was a bit too soft for my liking. In the morning we had the breakfast buffet. It was $12 a person. While the staff was SUPER...

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1Thank Courtney R
Ozark, Missouri
Reviewed 2 weeks ago via mobile

A colleague and myself stayed here for a business trip. I was counting down the time before we could check out- not a good experience! There were several construction employees at the front desk and it made us uneasy because they were right there as everyone was checking in and getting their room keys. The room itself was dated, run...

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1Thank bbl6390
Jefferson City
Reviewed 4 weeks ago

my wife made our reservation but put it my name using her credit card. when she tried to check in they would not let her even though she had the card used to make the reservation. When I arrived still had difficulty checking in. Poorly handled.

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1Thank D964WEgaryf
Michele B, Director of Sales at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this review

Thank you for leaving your most recent comments we appreciate you staying at our hotel and I will be sure to look into all the mentioned items. I sincerely apologize that your stay did not live up to your standards or ours. I will forward your comments to the departments so we can do some additional training with our associates....

Reviewed 14 February 2017 via mobile

This used to be one of the grandest hotels to stay in Jeff City. Sad, Sad, Sad! Parking is horrible! It needs a major face lift. Jeff City is in need of a better hotel if this is the best they can offer. Elevator buttons need to clean. I hated to touch them. No real lounge area to sit. This...

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2Thank June H
Michele B, Director of Sales at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this review

Thank you for leaving your most recent comments we appreciate you staying at our hotel and I will be sure to look into all the mentioned items. I sincerely apologize that your stay did not live up to your standards or ours. I will forward your comments to the departments so we can do some additional training with our associates....

Reviewed 13 February 2017

My room was clean and comfortable and the staff was very helpful and friendly. I had not stayed here for 4 years but was pleased with the accommodations. The meeting facilities were great. The hotel is a little dated, but you can't beat the location, within walking distance of the Capitol and state office buildings.

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Thank jamesgO5312DE
Michele B, Director of Sales at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this review

Thank you for your positive feedback. We appreciate you sharing your experience! We hope to see you soon when you visit Jefferson City again.

Saint Joseph
Reviewed 6 February 2017

This Hotel is what you would expect for the price. The rooms could be updated but are clean, the staff is nice and it is a great location if you have MO. State business to attend to. The Banquet Hall was nice, Banquet food was good.

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Thank W2746XYpauls
Rick M, General Manager at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards Rick Mata, General Manager

Albany, New York
Reviewed 6 February 2017

Not as nice as it used to be. Reserved a block of rooms but they didn't hold them for us. Our group ended up staying at different locations. Rib buffet was terrible. Alarm clock was broken as well as the phone. Remote had buttons missing.

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1Thank tommB1802DG
Michele B, Director of Sales at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this review

Thank you for leaving your most recent comments we appreciate you staying at our hotel and I will be sure to look into all the mentioned items. I sincerely apologize that your stay did not live up to your standards or ours. I will forward your comments to the departments so we can do some additional training with our associates....

Fulton, Missouri
Reviewed 5 February 2017

Had a great stay. Room was clean and comfortable. Had minor difficulties using the key card as the door mechanism provided different indications that it unlocked from what I'm used to at other hotels. Staff was friendly and helpful. Location was great. Had a good view of the capital building and the Missouri River.

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Thank ChillyOne
Rick M, General Manager at Capitol Plaza Hotel & Convention Center Jefferson City, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel! Glad to here you enjoyed your visit with us. We hope you will come back and visit us soon! Warm regards Rick Mata, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Visit Missouri's capital city and experience its rich history and great entertainment options. Enjoy first-class accommodations in recently renovated guest rooms appointed with all the comforts of home, including wireless Internet access, luxurious new bedding, and USA Today available complimentary Monday through Friday. With six room types to choose from, you'll find the ideal accommodations to meet your needs - whether you're in town for business or leisure. ... more   less 

Additional Information about Capitol Plaza Hotel & Convention Center Jefferson City

Address: 415 W McCarty St, MO., Jefferson City, MO 65101-1537
Region: United States > Missouri > Jefferson City
Price Range: $164 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Capitol Plaza Hotel & Convention Center Jefferson City 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Capitol Plaza Jefferson City
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Questions & Answers

Here's what travellers have asked, with answers from Capitol Plaza Hotel & Convention Center Jefferson City staff and other travellers.
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Boston, Massachusetts
over a year ago

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Questions? Get answers from Capitol Plaza Hotel & Convention Center Jefferson City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor as in 8 or 9”
 of 5 bubbles TravelinMan1989, 14 Mar 2017 | Read review
“If there is a meeting/convention going on try to stay on higher floor to avoid noise from hospitality rooms.”
 of 5 bubbles jamesgO5312DE, 13 Feb 2017 | Read review
“If you are coming for a special occasion, like the Governor's Inauguration, check in as early as possible.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Don't get a room near the elevator. It dings all night”
 of 5 bubbles , 1 Dec 2016 | Read review
“Don't waste your time or money.”
 of 5 bubbles LikeMooreTravel, 25 Sep 2016 | Read review
5 of 5