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Pros: The room was very nice. Beds comfy. Staff was okay.
Cons: The walls are paper thin. Whoever was next to me had kids that keep running and screaming! The location is hard to find.
When I first arrived the computer system was down so...More
This is a very nice place to stay, the kitchens are fully equipped, the furniture is nice, and the bed comfortable. I rate this a 4 because when we went up to the first room that was assigned to us, it had not been cleaned;...More
The location is awkward and hard to find once you are off the interstate and close to the entrance. It's confusing and congested with a Waffle House and two other hotels sharing the same driveways. The driveway to the hotel is shared with another hotel...More
Response from Mary R, General Manager at Candlewood Suites Joplin HotelResponded March 20, 2017
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Thank you for bringing to our attention about the noisy refrigerator and the remote. We apologize for the inconveniences you faced during your stay....More
The room was very comfortable. The kitchenette made it more like home. My housekeeper, Katherine (Kat) was AWESOME!!!! She was absolutely amazing. She was extremely friendly and helpful. Anything I needed, Kat was always there. The management was great too. There were some billing hiccups...More
Response from Mary R, General Manager at Candlewood Suites Joplin HotelResponded March 13, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG Reward Club member. We are pleased to hear you enjoyed your stay with us. A positive experience is something our staff takes great pride in, so we value...More
Nice and friendly staff. Super slow elevator. Clean room. Comfy bed. Noisy hallway and adjacent guests. It was windy outside and the bathroom vent made some flapper noise all night. Not sure if I will stay here again.More
Thank Mark T
Response from Mary R, General Manager at Candlewood Suites Joplin HotelResponded March 10, 2017
Thank you so much for your review of our hotel. We appreciate you choosing Candlewood suites for your stay while in Joplin,MO. We apologize for the inconveniences you faced during your stay. Your feedback is very valuable to our success and will help us improve...More