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Kansas City Marriott Downtown

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Traveller (278)
Room & Suite (151)
Dining (34)
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Overview
  • Excellent29%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
Jul. 2Jul. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,246)
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1,228 results
Traveller rating
357
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357
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249
108
68
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All reviewsconvention centermain towerpower and light districtthe concierge loungepower striplobby barwithin walking distancetop floorself parkingattending a conferenceguest servicescoffee makerelevatorskywalkmetropolitangarageconcert
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251 - 255 of 1,228 reviews
Reviewed November 3, 2016

Hotel was very clean and nice. Right down town with in walking distance of many restaurants. Room was clean and well appointed. Only down side is the bed mattress needed replaced. It had sink holes where you sleep and they had a pillow top cover...More

Thank Jerry K
Response from Beth M, Manager at Kansas City Marriott DowntownResponded November 4, 2016

Thank you for your feedback. We are pleased that you enjoyed your stay at our hotel and found our location very convenient to many local restaurants and attractions. I am glad you found your room clean and well maintained, but I am very sorry about...More

Reviewed November 2, 2016 via mobile

This hotel is definitely on the older side. The lobby and restaurants are updated and I would give them a 4 star rating but the rooms are lacking. They definitely need updating. Old wood furniture, old alarm clock, no USB ports for phone charging, dingy...More

Thank Jennie Anne R
Response from Beth M, Manager at Kansas City Marriott DowntownResponded November 3, 2016

Thank you for your feedback. I am pleased that you enjoyed our Lobby and our Metropolitan KC Restaurant. We have an upcoming guest room renovation that will also include the bathrooms and the corridors. All of the furnishings and the decor will be changing. We...More

Reviewed November 1, 2016 via mobile

The best hotel!! Absolutely beautiful! Right in the heart of the Power and Light District. Staff is great and food is awesome! Will never stay anywhere else in KC! Great experience! Highly recommend!!

Thank Melissa H
Response from Beth M, Manager at Kansas City Marriott DowntownResponded November 2, 2016

Thank you for the wonderful comments and we are delighted that you had an excellent experience at our property. Thank you for recommending the Kansas City Marriott Downtown and we look forward to seeing you again in the future.

Reviewed November 1, 2016

Had an acceptable 6 night stay at the Downtown/Convention Center Marriott, Stayed in the main tower on a high (17th) floor overlooking the Barney Allis Plaza. As others have noted, the rooms are very tired and probably overdue for the scheduled refresh that is alluded...More

Thank CodeDoctor
Response from Beth M, Manager at Kansas City Marriott DowntownResponded November 2, 2016

Thank you for your review in regards to your recent stay at our hotel. We appreciate all of your feedback concerning the rooms and the amenities as well as your dining experiences and quality of food in the Metropolitan KC Restaurant. I have shared all...More

Reviewed November 1, 2016

This was a business trip, and my company chose the hotel. That said, usually Marriott is a solid choice, where you can count on a clean room, good staff, and proper amenities. My first surprise was that the hotel is actually two separate buildings, with...More

Thank David K
Response from Beth M, Manager at Kansas City Marriott DowntownResponded November 2, 2016

Thank you for your feedback regarding your recent stay. I would like to apologize again for all the inconveniences you experienced at our hotel. We strive for 100% guest satisfaction, and we failed you on that. I will address all your concerns with our hotel...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$185 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$185 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (278)
Room & Suite (151)
Dining (34)
Pool & Beach (2)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
ajc1778
June 10, 2018|
AnswerShow all 5 answers
Response from RaTa6 | Reviewed this property |
If it’s more than a mile and a half from hotel then no
0
Votes
Jennifer B
May 31, 2017|
AnswerShow all 7 answers
Response from Cptcmpost | Reviewed this property |
No. It provides hair dryers that look like they were bought at K-Mart in the 80s.
0
Votes
tracy d
May 2, 2017|
Answer
Response from Beth M | Property representative |
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and... More
0
Votes
Room Tips
"Stay far away from elevators."
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"Bring your own water"
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"Try for the West Tower, which has more amenities"
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"Go to another hotel."
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