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InterContinental Kansas City at the Plaza

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Traveller (313)
Room & Suite (199)
Dining (16)
Overview
  • Excellent57%
  • Very good23%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
“concierge floor”(98 reviews)
“craig walter”(89 reviews)
“reuben”(22 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from InterContinental Kansas City at the Plaza
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Reviews (1,664)
There are newer reviews for InterContinental Kansas City at the Plaza
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1,649 results
Traveller rating
913
378
172
110
76
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913
378
172
110
76
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All reviewsconcierge floorcraig walterreubenfront deskchristmas lightsclub levelhappy hourthe entire staffself parkingoakloungeplazaalamedavaletbalconiesbellmanconference
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11 - 15 of 1,649 reviews
Reviewed 1 week ago

We were here on a National Association of REALTORS meeting and had a amazing experience on the bar. Matt Evers is an amazing bar tender, very personal, and his knowledge of the beer and liquor selection was remarkable. We will be back in September and...More

Thank katriniahenson
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 1 week ago

Dear katriniahenson, Thank you for sharing your feedback on TripAdvisor. We always appreciate and value a five-star rating! Please know we will relay your comments to Matt. He does a great job and enjoys finding the perfect option for guests who like input on their...More

Reviewed 2 weeks ago via mobile

Visit Libby at the bar-she makes an amazing drink and is super friendly and knowledgeable about the area. The jazz band in the lobby was incredible and make the night perfect-we will definitely comeback-the shops in the plaza are fantasticMore

Thank Susie G
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 1 week ago

Dear Susie G, Your comments about Libby will be shared with her later today. Thank you for letting us know how much you appreciated her service and the live jazz music in American Slang. Our staff is crafting some amazing drinks, and our new spirit-free...More

Reviewed 2 weeks ago

Had a perfect margarita, made by Libby, who was more than gracious at the bar! She made our evening just right... relaxing and easy. Thank you! The jazz was complex and light, folks dancing in the halls.More

Thank ellensoar
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 2 weeks ago

Dear ellensoar, Thank you for visiting American Slang Modern Brasserie during your recent stay at the InterContinental Kansas City. Libby is a great bartender, very knowledgeable and easy to talk with. We’ll be sure to let her know how much you enjoyed her service. American...More

Reviewed 2 weeks ago via mobile

We stayed here for a basketball tournament downtown but had the luxury of hundreds of restaurants and shops in walking distance of the hotel! It was a luxury for downtime at the event. Hotel was clean and modern and staff was superb and helpful. Accidentally...More

Thank darsenacity
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 2 weeks ago

Dear darsenacity, Please know we appreciate you choosing the InterContinental Kansas City while you were in town for the NCAA basketball tournament. Thank you for sharing your feedback on TripAdvisor. The Country Club Plaza features 15 square blocks of shops, restaurants and bars…truly something for...More

Reviewed 3 weeks ago

Bullied and Treated with disrespect by staff. When problem addressed with management that evening and the following week Management simply said they have to support their staff. We were there for an extremely large Gala and we will not return to a hotel that treats...More

1  Thank JCx3_1111
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 2 weeks ago

Dear JCx3_1111, It is never the intent of anyone associated with the hotel to treat any guest with disrespect. It is extremely unusual for a guest to tell us they feel they have been treated as such. From reading your e-mail and from receiving a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$208 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Kansas City
#5 Romantic Hotel in Kansas City
#11 Family Hotel in Kansas City
#12 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$208 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Kansas City
#5 Romantic Hotel in Kansas City
#11 Family Hotel in Kansas City
#12 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (313)
Room & Suite (199)
Dining (16)
Pool & Beach (11)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
PattyCakes S
26 July 2017|
AnswerShow all 4 answers
Response from Marion B | Reviewed this property |
I'm sorry I don't know, stayed in June. Suggest you contact hotel directly.
0
Votes
pianointerpretations
20 July 2017|
AnswerShow all 4 answers
Response from Renee B | Reviewed this property |
I am not sure, but if you have a room with a balcony you can smoke out there
0
Votes
Brian K
23 May 2017|
AnswerShow all 8 answers
Response from Kara H | Reviewed this property |
Ours was! The hotel was recently renovated so our room was in excellent condition.
0
Votes
Room Tips
"Choose a different hotel for better service, for same view stay at the Raphael."
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"great view, conveniently located, amazing staff"
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"Don't stay here"
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"Choose a Plaza View"
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