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The Raphael Hotel, Autograph Collection

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Traveller (221)
Room & Suite (379)
Dining (34)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
Jul. 2Jul. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (933)
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1 - 5 of 928 reviews
Reviewed 6 days ago via mobile

The Raphael was fantastic. We were here for a one night stay and it lived up to our expectations. Situated near walking distance to Country Club Plaza and surrounding attractions, the hotel has classic luxury charm. We were warmly greeted at checkin and by most...More

Thank WindyCity1255
Response from Craig S, General Manager at The Raphael Hotel, Autograph CollectionResponded yesterday

Hey WindyCity1255, Thank you for all the wonderful comments it is very much appreciated.It is our mission the teams Spirit to Serve should be present in everything we do. Please let me know if we can be of any further assistance to you.

Reviewed 2 weeks ago

I have been going here for 25 years.. The place but most important the staff are the absolute best. From David to Rick & Steve and the many others that greet you it is amazing. David in the food and entertainment is fantastic. Tara was...More

Thank Dave N
Response from Craig S, General Manager at The Raphael Hotel, Autograph CollectionResponded yesterday

Hey David N, Well, I don't know about the "pretty easy" part but you are absolutely right about the great people working here. We have some of the best employees in the KCMO market. I will make certain David, Rick, and Steve get to see...More

Reviewed 2 weeks ago

This stay was my first at The Raphael. The whole experience was lovely. The staff exudes graciousness and hospitality. Curtis at the front desk checked me into my room, and then greeted me on sight subsequently. The servers, valets, and bellmen were solicitous without being...More

Thank Khford
Response from Craig S, General Manager at The Raphael Hotel, Autograph CollectionResponded yesterday

Hey Khford, Thank you for trying The Raphael Hotel out for the first time. Curtis is a great guy and we are lucky to have him. I am glad to hear you got to enjoy String on the Green we get some of the best...More

Reviewed 3 weeks ago

Had to change room twice. Hotel told us it was oversold and wanted to move us several miles away to cheap hotel. After resistence, they found us a room and moved us the next day to a nice suite--except it did not have A/C. Breakfast...More

Thank gigi98
Response from Craig S, General Manager at The Raphael Hotel, Autograph CollectionResponded yesterday

First, let me say I am so sorry to read about your experience here. I wouldn't expect anyone of our guest to sleep in a room without A/C or to be moved several miles away. I would love to speak to you and hear about...More

Reviewed 3 weeks ago

I have stayed at the Raphael three times in the past year. It is located close to the action downtown (across from The Plaza and within walking distance of UMKC and The Kaufman Foundation), clean, well-appointed, and staffed by some wonderfully friendly, lovely folks. This...More

Thank Heminway
Response from Craig S, General Manager at The Raphael Hotel, Autograph CollectionResponded yesterday

Hello Heminway, Thank you for your repeat business at the Raphael Hotel last year. The location to the Plaza is very convenient for the guest looking for some of the best shopping in the KCMO area. Thank you for the wonderful comments about the staff...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$200 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Kansas City
#1 Romantic Hotel in Kansas City
#1 Business Hotel in Kansas City
#2 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$200 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Kansas City
#1 Romantic Hotel in Kansas City
#1 Business Hotel in Kansas City
#2 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms
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Traveller (221)
Room & Suite (379)
Dining (34)
Pool & Beach (1)
Amenities (38)
Business Centre & Event Rooms (4)
Questions & Answers
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WindyCity1255
May 24, 2018|
AnswerShow all 5 answers
Response from Eric W | Reviewed this property |
So for the delay; I opted for the points option (750) and ate out. But, the meals I have had in the restaurant have been excellent!
0
Votes
Edie A
July 26, 2017|
AnswerShow all 4 answers
Response from Bill C | Property representative |
Edie, Yes we have complimentary charging stations available in our parking facility. We also provide complimentary valet parking for our guests, please inform our valet if you require the charging service, or they are... More
0
Votes
Dawi888
May 20, 2017|
AnswerShow all 2 answers
Response from Littlegto67 | Reviewed this property |
I have never seen a shuttle or mention of a shuttle. I'm sure they would help you arrange transportation but it would be at your expense I would imagine.
0
Votes
Room Tips
"Over looking the Plaza is great."
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"Upgrade to suite--rooms are smal"
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"Ask for a plaza view"
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"Pick your suite carefully"
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