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Crowne Plaza Hotel Kansas City Downtown

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Crowne Plaza Hotel Kansas City Downtown
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681 Reviews from our TripAdvisor Community

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Showing 675: English reviews
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Reviewed 1 week ago

We stayed during a very busy basketball tournament. The rooms are nice at first appearance, but the couch, chair, and carpet appears old and dingy. King size bed very comfortable though. Great location and shuttle service. However, for the price, I think they need to invest in some new carpeting and furniture. We felt like we needed to keep our...

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Thank Stephanie M
Blacklick, Ohio
Reviewed 1 week ago

I stayed here a few nights to attend a convention at a nearby hotel. Staff were friendly and helpful; varied and quality restaurant options are handy - either within walking distance or by hopping on the free trolley that circles around downtown KC, stopping near restaurants and attractions. Staying on the 10th floor, I never got nervous during the severe...

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Thank LynneF2012
Prairie Village, Kansas
Reviewed 1 week ago via mobile

Truly had a great time with girlfriends and appreciated all the hotel had to offer. Great shuttle to where we needed to go. We drank at the bar and the staff was attentive and polite. Great view from our room.

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Thank fratwin
Charleston, West Virginia
Reviewed 2 weeks ago via mobile

I was in KC for the Big XII basketball tournament for 4 nights. The hotel is in a great proximity of the Sprint Center/Power & Light district. The hotel is old so there are certain things you might expect, such as small bathroom and dated heating/AC. The bathroom appeared a bit dingy but seemed to be clean with the exception...

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1Thank MarkDDavis
ChrisBCP, Guest Relations Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

MarkDDavis, Sir I would like to apologize for the inconveniences you experienced during your stay. Each of our rooms are outfitted with coffeemakers that use the all- in-one filter/coffee beans packet. So our front desk staff wasn't aware of your issue. I am glad that your concerns about room cleanliness and water pressure were answered so quickly after they were...

Flagstaff, Arizona
Reviewed 2 weeks ago

I stayed here two nights this past week, being in town to attend a piano jazz concert by the fine artist, Cyrus Chestnut, which was worth the train trip from Arizona. The Crowne Plaza is a large chain hotel and I was generally satisfied. The staff deserves praise for being cordial and welcoming. I was also pleased with the restaurant...

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Thank EAZELIFF
Detroit, Michigan
Reviewed 3 weeks ago

I can not say enough good things about this place and its staff. I came from Michigan to coordinate a friends wedding in KC and was completely blown away by the service we received. Andrew's team was a joy to work with, they helped to make the evening fun and everything went off without a hitch. Sharene was also wonderful...

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Thank KittyVDetroit
South Milwaukee, Wisconsin
Reviewed 5 weeks ago via mobile

They say in Real Estate the 3 most important things are location, location, location. The Crowne Plaza Kansas City Downtown certainly got that memo. Located in walking distance of the Power and Light District which features dozens of restaurants and nightlife. The Sprint Center Arena is an easy walk only a couple blocks away. This is where you want to...

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1Thank Eric W
Lohrville, Iowa, United States
Reviewed 13 February 2017

Stayed at this hotel with my husband and his fraternity brothers for an Alumni Event this past weekend. There were 118 of us in total who attended a dinner and booked rooms. Upon arrival to the hotel, staff presented each guest who checked in under out block rate with a list of items in the room or damages that may...

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1Thank Emily E
ChrisBCP, Guest Relations Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Emily E, Thank you for taking the time to share your experience regarding your recent stay. It is regretful to learn that you did not fully enjoy your stay due to the level of service rendered by some of our hotel staff members. Rest assured, your comments have been taken into serious account and will be used towards our...

Reviewed 13 February 2017 via mobile

Wanted to celebrate hubby's birthday and valentine's day. They upgraded us to a suite! Was within walking distance of power and lights district so we didn't use the shuttle available. Pool is outdoors and closed but that didn't matter. Starbucks Coffee in the lobby ad well as a lounge and restaurants. Very clean and kind. Only drawback is you have...

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1Thank Sandra G
Warren, Michigan
Reviewed 5 February 2017 via mobile

Excellent hotel and staff! Dining on site with lounge. Close to business. Located in downtown area. A lot of selections for dining. The parking garage was excellent. The rooms were well maintained and comfortable.

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Thank 53Dave
ChrisBCP, Guest Relations Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

53dave, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear that our property and staff were able to meet your expectations. We are happy that our staff was able to make you feel comfortable and were able...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more   less 

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte St, Kansas City, MO 64105-1626
Region: United States > Missouri > Kansas City
Price Range: $282 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
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Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Hotel Style:
#27 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Kansas City Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Kansas City Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For families upgrade to the suite.”
 of 5 bubbles E721KWstephaniem, 19 Mar 2017 | Read review
“Handicapped rooms are quite spacious but the showers leak like the Niagra.”
 of 5 bubbles 427emilye, 13 Feb 2017 | Read review
“Very nice. stay up high with view”
 of 5 bubbles Travel333333A, 18 Nov 2016 | Read review
“Just be sure to confirm amenities before you book.”
 of 5 bubbles DLF914, 15 Nov 2016 | Read review
“Request a room away from the external construction site”
 of 5 bubbles J6650PNsusant, 6 Nov 2016 | Read review
5 of 5