We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Hotel Kansas City Downtown

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel Kansas City Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

675 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Hotel Kansas City Downtown
See the most recent reviews
Showing 669: English reviews
Davis, California
Reviewed 4 December 2015

I forgot to bring the company credit card that i'm required to use, and also suffered a "no-show" charge a few days previously because my meeting date changed without adequate follow through on the lodging reservation. Some of this was purely my fault, and some of this was my fault for relying on unreliable people in my organization. So after...

 Report
Helpful?
1Thank Matt M
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Matt M, Thank you so much for sharing your experience at the Crowne Plaza Kansas City Downtown. Banking issues can easily change a hotel stay from great to terrible, and I’m so sorry that happened to you. It is wonderful to hear that Marcus was able to turn your stay around, he will definitely be recognized for his exceptional...

Sioux Falls, South Dakota
Reviewed 4 December 2015

We arrived and the valet guys were very big help. Once I checked in, Marcus was Friendly, and help me make my stay from great to AMAZING. He helped with my room(king suite) Fantastic!!, Concierge room!!!, to make my surprise for my girlfriend a time to remember. Thanks Marcus for going above and beyond to make this a great weekend!!

 Report
Helpful?
2Thank donnie h
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Donnie H, Wow, what a great review! Thank you for the 5-star review and I will definitely share your comments with our team and Marcus as it will definitely make their day! Thank you for staying with us and I hope we would be your hotel of choice the next time your travels bring you back to Kansas City....

Wichita, Kansas
Reviewed 2 December 2015

I stayed here during a Thanksgiving visit, and it was wonderful! We had a slight problem with the room we booked, and Marcus graciously fixed it and upgraded us! It was such a pleasure to see such good customer service. We stayed in a suite, which was roomy, clean, and comfortable. We had a nice view from the 21st floor....

 Report
Helpful?
1Thank CMWZ
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear CMWZ, Thank you for choosing the Crowne Plaza Kansas City Downtown during your holiday visit. We appreciate your review and feedback. Thank you for your kind words about our staff and your overall stay. The two–room suites we offer do assist in accommodating large families and gives you the extra room to allow you to relax. I did share...

Saint Louis, Missouri
Reviewed 28 November 2015

Nice hotel that is very convenient to downtown / P&L district. Our room was clean, spacious, and offered a neat view of the city. The bed was very comfortable and the linens were fresh and clean. Staff was attentive and courteous to all our needs / requests. My only complaint was the dreaded valet parking. It took a long time...

 Report
Helpful?
Thank merkurxr4i
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear merkurxr4i, Thank you for choosing Crowne Plaza Kansas City Downtown and for your review, your feedback is important to us. We are pleased to hear you enjoyed our location and accommodations. We do apologize for not meeting your expectations of our valet service. However we will certainly make our management aware of your concerns. Thank you again for staying...

Minneapolis, Minnesota
Reviewed 26 November 2015

We arrived late and when we opened the door to our room we found empty plates of food and other garbage on the floor. We went back to the front desk and they moved us to a new room and gave us a complementary breakfast in their executive lounge. Once we got into the new room, the bed spread smelled...

 Report
Helpful?
Thank ML9223
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear ML9223, Thank you for choosing our hotel for our recent stay and your review. Your feedback is very important to us. We are disheartened to learn your experience at our hotel was not a good one. On behalf of our team, please accept our sincere apologies for the inconveniences you have experienced during your stay. I would like to...

Califon
Reviewed 23 November 2015

My stay here was for an event at the convention center. The room size was average, but very clean. The beds were very comfortable. I was on a high floor so I easxwell away from the construction noise. Get a floor above 12 if possible.

 Report
Helpful?
Thank vinoginoCalifon_NJ
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear vinoginoCalifon_NJ, Thank you for choosing the Crowne Plaza Kansas City Downtown and for your review. Your feedback is very important to us. We couldn’t be happier to know you had a pleasant stay and that you enjoyed the cleanliness and comforts in your room. Thank you again for staying with us and your review. Please let us know next...

Beaufort, South Carolina
Reviewed 19 November 2015 via mobile

This downtown Crowne Plaza is still in the midst of a major construction/renovation project that began last June, according to the desk clerk on November 16. She had to raise her voice considerably to be heard above the din of what sounded like an army of jackhammers. "But they will stop at five," she promised, "and on the 19th floor...

 Report
Helpful?
Thank Diane W
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Diane W, Thank you for choosing the Crowne Plaza Kansas City Downtown and for sharing your feedback with the TripAdvisor Community. As you said, we are currently in the midst of a construction project to make updates and repairs to our on-site parking garage, but the end is in sight and we are expecting the project to be completed...

Los Angeles, California
Reviewed 17 November 2015

This hotel is OLD! And everything about it seemed awkward and the people didn't even seem to be happy to work there... Checked in about 10 p.m.and the lobby was depressing and the lobby bar was even more depressing. The clerk at check in made me feel awkward because I was cold and shivering while checking in. I get to...

 Report
Helpful?
Thank EskimoAbroad
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear EskimoAbroad, Thank you for choosing Crowne Plaza Kansas City Downtown and for your review, your feedback is important to us. On behalf of the Crowne Plaza team, please accept our humble apologies for the inconveniences you have encountered during your stay. We are disheartened to learn the issues mentioned were not resolved by our management, this is definitely not...

Reviewed 11 November 2015 via mobile

Took my girlfriend to Kansas City for Halloween/her birthday and the hotel was everything I could've hoped for and more. Classy looking, friendly staff, awesome rooms, and on top of that, location couldn't have been better. I booked an executive room and that included breakfast and bar specials! Highly recommended

 Report
Helpful?
Thank Logan W
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Logan, Thank you for choosing the Crowne Plaza Kansas City Downtown for your special occasion. We truly appreciate your feedback and are thrilled to share your comments with our team. We strive to give our guests a memorable experience. Thank you for staying with us, and we hope to see you again! Sincerely, Ashley Blair Guest Services

Reviewed 11 November 2015 via mobile

I normally stay at the Crown Plaza Hotel when I travel to KC. The rooms are large and clean. The bar and dining is good as well as reasonably priced. The staff has always greeted me with a smile and have been overly helpful. On this visit Marcus at the front desk went above and beyond to help me! Thanks!!

 Report
Helpful?
Thank venceman
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear venceman, Thank you for choosing the Crowne Plaza Kansas City Downtown for your continued loyalty and patronage and for sharing your wonderful comments with the TripAdvisor Community. We are thrilled to learn you enjoyed your stay and our staff takes such wonderful care of you. We are so thrilled to read your comments and pass them along to our...

152 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (99)
Viewed
Bathroom (6)
Viewed
View from Room (10)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (13)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Dining (4)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kansas City hotels
0.2 km away
Kansas City Marriott Downtown
Kansas City Marriott Downtown
#22 of 109 in Kansas City
1,025 reviews
0.1 km away
Hilton President Kansas City
Hilton President Kansas City
#17 of 109 in Kansas City
1,002 reviews
0.1 km away
Holiday Inn Aladdin
Holiday Inn Aladdin
#45 of 109 in Kansas City
508 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
No photo provided
1.8 km away
The Westin Crown Center
The Westin Crown Center
#11 of 109 in Kansas City
2,076 reviews
1.6 km away
Sheraton Kansas City Hotel at Crown Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more   less 

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte Street, Kansas City, MO 64105
Region: United States > Missouri > Kansas City
Price Range: $263 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Hotels.com and IHG so you can book your Crowne Plaza Hotel Kansas City Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Hotel Style:
#27 Business Hotel in Kansas City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Kansas City Downtown staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Crowne Plaza Hotel Kansas City Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Handicapped rooms are quite spacious but the showers leak like the Niagra.”
 of 5 bubbles 427emilye, 13 Feb 2017 | Read review
“Very nice. stay up high with view”
 of 5 bubbles Travel333333A, 18 Nov 2016 | Read review
“Just be sure to confirm amenities before you book.”
 of 5 bubbles DLF914, 15 Nov 2016 | Read review
“Request a room away from the external construction site”
 of 5 bubbles J6650PNsusant, 6 Nov 2016 | Read review
“Suite is worth it ! Large living room area and desk work space.”
 of 5 bubbles smike8098, 5 Nov 2016 | Read review
5 of 5