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Crowne Plaza Hotel Kansas City Downtown

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Traveller (123)
Room & Suite (71)
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Overview
  • Excellent41%
  • Very good29%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(197 reviews)
“sprint center”(60 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (900)
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All reviewspower and light districtfront desksprint centerthe executive loungemusic halldance competitionking suitevalet parkingtwo blockshotel staffupon checkan older hotelshuttle serviceroxanneconferenceplazaconcert
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181 - 185 of 892 reviews
Reviewed May 25, 2017

Right next to the "Power and Light District",this hotel has it all. Short walk to the convention center and the performing arts hall. 5 minutes to almost anything you want to do in downtown Kansas City.More

Thank Randy R
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded September 7, 2017

Thank you for the great Trip Advisor review, Randy! We really appreciate you choosing to stay with us at Crowne Plaza Kansas City Downtown. I'm glad you enjoyed the location of our hotel, and hope to see you again on your next trip to Kansas...More

Reviewed May 23, 2017 via mobile

Roxanne is awesome! She cares about her regular customers! She provides a high level of service! This is the best hotel to stay late night for a hotel! I would highly recommend staying at this hotel! They take care if their regular guests!!!!!!!!!!More

Thank Doug B
Response from Carissa G, General Manager at Crowne Plaza Hotel Kansas City DowntownResponded May 25, 2017

Dear Doug B, Thank you for your wonderful Trip Advisor review! Roxanne is an amazing employee and we will be sure to pass along your praise of her job well done. As one of our regulars, we greatly appreciate you choosing our hotel when you...More

Reviewed May 23, 2017 via mobile

Great atmosphere, great bar! The bartender Roxann is the best. She really makes you feel welcome from recommendations of things to do in Kansas City to just a great person to talk to. Would definitely recommend a stop by the bar if you're in town.

Thank Makai C
Response from Carissa G, General Manager at Crowne Plaza Hotel Kansas City DowntownResponded May 25, 2017

Dear Makai C, Thank you for your wonderful Trip Advisor review! Roxann is an amazing employee and we will be sure to pass along your wonderful compliments of her. Thank you for choosing Crowne Plaza Downtown and we hope to see you again!

Reviewed May 19, 2017

We went out for a 4 day baseball stadium trip, Toronto, KC, & Chicago. Had the best experience in KC and it started with our interaction with the staff here.Wish we could have stayed longer. They upgraded us at check-in, comped a few drinks and...More

Thank mndtylr
Response from Carissa G, General Manager at Crowne Plaza Hotel Kansas City DowntownResponded May 25, 2017

Dear mndtylr, Thank you for your wonderful Trip Advisor review! Our staff here at Crowne Plaza is really want makes our hotel and we greatly thank you for your wonderful compliments of their job well done. Thank you for choosing Crowne Plaza for your baseball...More

Reviewed May 19, 2017

A guy in his underwear tried to enter my room and the hotel did nothing to catch the guy. When they couldn't find the guy, the hotel just brushed it off saying that he must of found his correct room. No one from the hotel...More

Thank Monica G
Response from Carissa G, General Manager at Crowne Plaza Hotel Kansas City DowntownResponded May 25, 2017

Dear Monica G, We are very sorry to hear about the challenges with your stay. I hope that our phone conversation last week has helped you have a better insight as to the situation that occurred and I apologize that a phone call did not...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$173 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$173 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (123)
Room & Suite (71)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
sugarbeetman9
March 23, 2018|
Answer
Response from Carissa G | Property representative |
Hello, We will start renovation in Nov 2018 and finish in March 2019. This will mainly be a room renovation and full floors will be taken out at a time so this will not interfere with guests in the hotel. Please let me know... More
0
Votes
Amanda D
March 21, 2018|
Answer
Response from Abbey B | Property representative |
We typically open the pool around Memorial Day, weather permitting.
0
Votes
Cori L
January 26, 2018|
AnswerShow all 4 answers
Response from Abbey B | Property representative |
Hello Cori, all of our suites have single bathrooms. Although, we do have suites that have a second sink by the mini fridge/bar area, or by the closet with another mirror as well.
0
Votes
Room Tips
"24th Floor with unique view of the western portion of KC."
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"Ask for quiet side and/or executive room"
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"The rooftop pool is on the 7th floor if you want quick access"
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"Online, but don't be afraid to call and ask."
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