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Crowne Plaza Hotel Kansas City Downtown

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Crowne Plaza Hotel Kansas City Downtown
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675 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Kansas City Downtown
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Showing 669: English reviews
Kansas City, Missouri
Reviewed 7 November 2015

I was attending a conference at another hotel in KC and, after shopping around for rates, chose the Crowne Plaza for an overnight. It was an easy walk from the conference hotel (the Marriott) and convenient to everything else, too. I checked in at 8 AM, expecting to have to leave my bag and come back later, but they gave...

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Helpful?
Thank AThena53
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear AThena53, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ashley Blair Guest Services

Olathe, Kansas
Reviewed 4 November 2015 via mobile

This was NOT worth the price. There was a major event in the area so I would be willing to give some grace: customers were patient, and the restaurant staff was hard working and very nice. BUT: 1. There is no garage on site, you have to use public parking down the street (which is cheaper but that was the...

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2Thank lm_camp
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Im_camp, Thank you for choosing the Crowne Plaza Kansas City Downtown for your recent trip to the area. Your feedback is very important to us. We understand and apologize for the inconveniences caused by the construction. We are currently working to make enhancements to the parking garage that will deliver a better guest experience. While we understand the elevators...

Los Angeles, California
Reviewed 26 October 2015

This hotel has it all: great location in downtown KC, reasonable rates, an attached restaurant and Starbucks, wonderful views, and an amazing staff. I had a few special requests that they happily accommodated, despite the fact that I had booked on Hotwire. The bed was very comfortable, and the in-room amenities included nice extras like aroma therapy oils. I have...

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1Thank 830tylerm
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear 830tylerm, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ashley Blair Guest Services

Joplin, Missouri
Reviewed 23 October 2015

The staff is this properties redeeming quality. They are friendly, smile, chat while you wait and are overall attentive. The building is TIRED and showing lots of ware. This is not the stuff that house keeping just misses. Things like missing light fixtures, broken bathroom tiles and crumbling paint. Not sure which was worse, the broken lounge chairs or the...

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Thank Heath R
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Heath R, Thank you for choosing the Crowne Plaza Kansas City Downtown for your recent stay. We appreciate your feedback. Thank you for mentioning our staff and their friendly demeanor and smiles. Our staff takes great pride in providing the best possible service. I am sure your comments will make their days. Please accept our sincerest apologies for the...

Reviewed 21 October 2015 via mobile

We got a heck of a deal on the room. It was the perfect location to EVERYTHING!! The front desk staff were super friendly and fun. Room was clean and bed was comfy. Tons of free cool toiletries that most hotels do not offer.... Such as calming comfort foot gel and relaxing aromatherapy mist. The hotel was under some construction,...

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Thank Malindi G
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Malindi G, Thank you for choosing the Crowne Plaza Kansas City Downtown and for your wonderful review. Your feedback is important to us and we are thrilled to learn you had such a great stay! We look forward to welcoming you back in the future. Regards, Ashley Blair Guest Services

Birmingham, Alabama
Reviewed 20 October 2015

I recently stayed at the Crowne Plaza Kansas City Downtown for the Cerner Health Conference. The staff was very friendly and willing to go the extra mile to help with anything. One standout was Crystal Derickson, as she took the extra time to help me find itemized receipts from my hotel stay after I had already checked out. This is...

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Thank GingerH2011
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear GingerH2011, Thank you for choosing the Crowne Plaza Kansas City Downtown. Your feedback is important to us. We are thrilled to learn you had such a good stay and Crystal was able to help you even after you checked out. She is truly one of our star employees. I will make sure she sees your comments as I know...

Marlboro, NJ
Reviewed 20 October 2015

Just stayed here for the National ProDoula conference. I own Wise Birth Choices LLC, a group doula practice in NJ, and travel for business regularly. The staff and the accommodations were wonderful. My room was clean and well kept. My iron was blowing the CFI and I requested a replacement. I had a new iron within 20 minutes, but the...

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Thank ceyana
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear ceyana, Thank you again for choosing the Crowne Plaza Kansas City Downtown for your recent stay during the ProDoula Conference. We had so much fun with this group and we look forward to welcoming you back next year. Regards, Ashley Blair Guest Services

Reviewed 19 October 2015 via mobile

I spoke to Crystal. She was able to make arrangements for the changes I needed despite the hotel being crazy busy. She did so cheerfully and obviously takes pride in offering great service. I'll be there this coming weekend, but if Crystal's service is any indication, my coworkers and I are in for an exceptional weekend at Crowne Plaza Kansas...

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Thank Birdie S
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Birdie S, Thank you for choosing Crowne Plaza Kansas City and for your five star review before you even arrive, your feedback is important to us. We are are thrilled to have Crystal on board, she is the perfect example to deliver the type of service we stand for. She is definitely a star! Your comments will certainly be...

Saint Louis, Missouri
Reviewed 19 October 2015

we had such a pleasant experience at this hotel over the weekend. there was a playoff game and a marathon downtown so traffic was really crazy. we were driving in from STL for a wedding and weren't having the best of days. we were greeted and checked in by Megan who made an extra effort to see that we were...

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Thank Keri A
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Keri A, Thank you for choosing Crowne Plaza Kansas City Downtown and for your five star review, your feedback is important to us. We are honored to learn you had such a pleasant experience and received amazing customer service, be certain we will always be willing to meet our guest’s needs and Megan and Crystal are the perfect example...

Reviewed 18 October 2015 via mobile

Hotel is very nice and clean. Waking distance to Power and Light bar district. There is construction in the area so valet parking ($17) is a must. There is a Starbucks, restaurant and bar inside the hotel. Staff was responsive with luggage carts and when additional blankets were requested.

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Thank Bgirk
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Bgirk, Thank you for choosing Crowne Plaza Kansas City Downtown and for your five star review, your feedback is important to us. We are thrilled to know you enjoyed your stay with us and the comforts and cleanness in your room. Your lovely comments will be shared with our team. We are also happy to hear you enjoyed our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more   less 

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte Street, Kansas City, MO 64105
Region: United States > Missouri > Kansas City
Price Range: $263 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG and Priceline so you can book your Crowne Plaza Hotel Kansas City Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Hotel Style:
#27 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Kansas City Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Kansas City Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Handicapped rooms are quite spacious but the showers leak like the Niagra.”
 of 5 bubbles 427emilye, 13 Feb 2017 | Read review
“Very nice. stay up high with view”
 of 5 bubbles Travel333333A, 18 Nov 2016 | Read review
“Just be sure to confirm amenities before you book.”
 of 5 bubbles DLF914, 15 Nov 2016 | Read review
“Request a room away from the external construction site”
 of 5 bubbles J6650PNsusant, 6 Nov 2016 | Read review
“Suite is worth it ! Large living room area and desk work space.”
 of 5 bubbles smike8098, 5 Nov 2016 | Read review
5 of 5