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Crowne Plaza Hotel Kansas City Downtown

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Crowne Plaza Hotel Kansas City Downtown
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667 Reviews from our TripAdvisor Community

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Showing 661: English reviews
Oakland, California
Reviewed 21 October 2016 via mobile

At the time it Seemed sad to leave the Marriott, as the conference extends thru next week and they were sold out over the weekend. However once I relocated to the Crowne Plaza, there are some real benefits to being here. For instance: a gorgeous view, even from my room--whereas at the Marriott (probably due to government rate stipend) I...

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Helpful?
Thank memaryme
Management response:

Dear memaryme, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear that our staff and property were able to meet your expectations. We are also pleased to hear you enjoyed your time while visiting our property. We...

A TripAdvisor Member
1 review
Reviewed 19 October 2016 via mobile

We had a very comfortable stay here. The location was perfect. We especially liked the shuttle van driver Darryl who took our group of ladies to nearby fun spots! He was great! Very informative about the area and made sure we had his information to call him when we were ready to return!! A Very helpful service!!

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Thank A TripAdvisor Member
Management response:

Dear anonymous, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear our staff and property were able to meet your expectations. We are also happy to hear about the level of service provided to you by Darryl....

Marengo, Iowa
Reviewed 17 October 2016 via mobile

Location, location, location! Near Power & Light District, Sprint Center, theatre, restaurants, and bars. Also, only 1 mile from West Bottoms! Such a fun city! Check in was fast and easy. Staff was super friendly and helpful! We were able to easily switch from 2-queen room to a king suite. Extra space was awesome! Noticed some spots with bathroom that...

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Thank Jamie P
Management response:

Dear Jamie P, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear our staff and property were able to meet your expectations. We are glad you were able to enjoy your time while visiting the area and...

Kansas City, Missouri
Reviewed 16 October 2016

We were checking into the hotel to get ready for a wedding. Our room wasn't ready and wouldn't be ready in time. We explained the situation and Crystal and Tiffany immediately upgraded us to a suite! They took a potentially terrible situation and made it a very positive experience!

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Thank pylemark
Minneapolis, Minnesota
Reviewed 12 October 2016 via mobile

Location and friendly staff saved me from giving this hotel 1 star. The carpet and walls in the hallway were worn and stained. Room fairly decent except for tiny bathroom. The tub barely drained. Plumbing made odd noises. Walls are thin. Air/heating system in our room was out of order. Can't say I'd choose to stay here again.

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Thank digger
Management response:

Dear digger, Thank you for choosing the Crowne Plaza Kansas City Downtown Hotel for your recent stay. We appreciate you taking the time to provide us with your feedback. We will be sharing your comments with our team. We are happy to hear that our staff was able to meet your expectations with the level of service provided. We apologize...

Jonesboro, Arkansas
Reviewed 10 October 2016 via mobile

Very nice! Friendly helpful staff! Lots of restaurants within walking distance. Shuttle available within 4 mile radius if you don't want to walk. Rooms were clean but needed a few more toiletries but called and some were brought up. Pool and gym on 3rd floor very nice areas. There is also a Starbucks in the hotel lobby.

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Thank pps741
Management response:

Dear pps741, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown. We appreciate you taking the time to provide us with your comments. We are happy to hear our staff and location were able to meet your expectations. We are glad to hear there were plenty of close options for you during your visit. We hope you enjoyed...

Reviewed 6 October 2016

Visited this hotel for the 2nd time and had a very nice reception from Crystal. While I had previously stayed at the Crowne Plaza, why first trip was very short and I didn't have a chance to get to know the hotel and its staff. This time, my assistant had booked me into double bed room - clearly not my...

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Thank Danny G
Management response:

Dear Danny G, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your feedback. We are happy to hear that our staff was able to meet your expectations and provided you with the level of service that was shown by Crystal. We thrive to...

A TripAdvisor Member
Level Contributor
23 reviews
2 helpful votes
Reviewed 2 October 2016 via mobile

What makes this hotel a good place to stay at is the location. It's walking distance from many venues such as the sprint center, the midland, and KC Live!/power and light district. If we're going to a concert at a surrounding venue, we try to stay here- (using Priceline-I wouldn't pay full price for these rooms). The rooms are small...

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Thank A TripAdvisor Member
Management response:

Dear TripAdvisor member, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We apologize that our property did not meet your expectations, but are happy to hear that our staff and service did meet them. We are happy to hear our location...

Columbia, Missouri
Reviewed 29 September 2016

Great if you are there for the convention center. There is a lot of construction going on there right now so check out the Marriott that is close by. Do not eat at the restaurant. Truly some of the worst food I have ever had.

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Thank SecretTM
Management response:

Dear SecretTM, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear our location worked out well for you despite the construction going on in the area. We are sorry to hear our restaurant service did not meet...

Kansas City, Missouri
Reviewed 29 September 2016

I walked in to the Crowne Plaza after having had an underwhelming appointment at the Aladdin nearby. I was greeted and given a tour almost immediately! I was very pleased that there was someone from the sales team on location and available to do so. Lauren McKee sat down with me and went over different packages, plans, menus, etc. She...

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Thank LINDSAY D
Management response:

Dear Lindsay D, Thank you for choosing the Crowne Plaza Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are thrilled to hear our property and staff exceeded your expectations during such an important life event for you and your family. Congratulations from our entire team on your wedding!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more   less 

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte St, Kansas City, MO 64105-1626
Region: United States > Missouri > Kansas City
Price Range: $244 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Travelocity, Orbitz, TripOnline SA and Priceline so you can book your Crowne Plaza Hotel Kansas City Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Hotel Style:
#27 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Kansas City Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Kansas City Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very nice. stay up high with view”
 of 5 bubbles Travel333333A, 18 Nov 2016 | Read review
“Just be sure to confirm amenities before you book.”
 of 5 bubbles DLF914, 15 Nov 2016 | Read review
“Request a room away from the external construction site”
 of 5 bubbles J6650PNsusant, 6 Nov 2016 | Read review
“Suite is worth it ! Large living room area and desk work space.”
 of 5 bubbles smike8098, 5 Nov 2016 | Read review
“The room I had, room 1915, had one of those adjoining doors. This was not the best thing for me - too much noise on the other side.”
 of 5 bubbles trevorc719, 2 Nov 2016 | Read review
5 of 5
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