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Holiday Inn Express Hotel & Suites Kansas City Sports Complex

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Traveller (19)
Room & Suite (196)
Pool & Beach (22)
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Overview
  • Excellent35%
  • Very good26%
  • Average19%
  • Poor10%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Additional information
Offers from Holiday Inn Express Hotel & Suites Kansas City Sports Complex
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
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138 results
Traveller rating
46
36
27
15
14
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LanguageEnglish
46
36
27
15
14
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All reviewsroom was cleanstarlight theaterbreakfast choicesnice hotelstay there againbreakfast areathe staff was friendly and helpfulhieballparkcerealmoconcert
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1 - 5 of 138 reviews
Reviewed 4 days ago via mobile

Our family members paid between $165-$195 per night after taxes for rooms it this hotel. 2 rooms each saw a roach in their room. 1 room the keys stopped working intermittently and the television got stuck on HBO. Another room, the Keurig coffee pot didn't...More

Thank mrsb4929
Hotel's Favourite
Reviewed 1 week ago via mobile

We loved the comfortable mattresses, the sparkling clean facility, the extremely fast fiber Wi-Fi - and the reasonable rate. After a long, long day of travel, the beds felt divine. There are a few fast food choices just down the road a few minutes drive...More

Thank K A
Reviewed 3 weeks ago via mobile

I booked this hotel only after I read on the company website that the pool was open until 11:59pm. I went down to the pool at 10 pm after a long hot day to be told it was closed. They had a sign that has...More

Thank reginalyons
Reviewed 3 weeks ago via mobile

Definitely not up to Holiday Inn standards that my family is used to. As you check in, the front desk staff is not professional or friendly. In the common areas of the hotel the carpets are stained and the white trim and walls are visibly...More

Thank Megan G
Reviewed April 5, 2018 via mobile

Customer service was terrible. They did not try to accommodate any of my preferences. I can go stay at a cheap hotel if I want crappy service. Didn’t expect that from a Holiday Inn. When I tried to talk to management, I was blown off....More

1  Thank Rachel S
Response from Pamela H, General Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded April 11, 2018

Thank you Rachel, for your comments. I would like to discuss your experience, please reach out to me at the hotel. 816-997-9444. Thank you and enjoy your day.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$105 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (19)
Room & Suite (196)
Pool & Beach (22)
Dining (21)
Amenities (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
nonfatcatz
June 15, 2016|
AnswerShow all 3 answers
Response from Marty F | Reviewed this property |
Don't know..... Call the hotel and ask.
0
Votes
monarn1
April 3, 2016|
Answer
Response from Marty F | Reviewed this property |
Hmmmm..... I don't think so. Call them directly at 816-997-9444 and ask.
0
Votes
irishvortex
September 27, 2014|
AnswerShow all 2 answers
Response from Pamela H | Property representative |
Although we do not have a dedicated shuttle, we have relationships with private taxi operators and they do provide transportation to and from the stadiums. Thank you - Pamela H
0
Votes
Room Tips
"This hotel does not even deserve a 1 in service. ty negative to start"
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"The third floor was very nice, quiet and we had a good view of a wooded area."
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"Our room was quiet & roomy- not too far from the lobby; breakfast was great for a hotel breakfast buffet."
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"If you like to watch TV in bed, do not get a ground floor room as the TV's are far from the beds. Rooms..."
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