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Fairfield Inn Kansas City Downtown/Union Hill

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Fairfield Inn Kansas City Downtown\/Union Hill
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283 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Reviewed 6 days ago NEW

I was a littler nervous about staying at a property I had never seen before, even with all the times I have been to the area. This hotel is very close to the Plaza & the Power & Light District, so it's a great location. The staff was incredible. Very helpful & friendly. The entire property has gone through a...

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Helpful?
Thank skeeter716
Dan G, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for taking the time to give us some feedback. Our renovation was just completed in December and I am glad to see you really liked it! We worked hard on the design and entire renovation package and hearing great feedback makes it all worth it! Our Hotel is ideally located within great attractions around Kansas City! We hope...

St. Joseph Missouri
Reviewed 4 weeks ago

This hotel was perfect for our home base for my son's wedding! The weather turned out frightful but we were still able to get around. We went to Jacobs Well in Westport for rehearsal and Jack Stack at the Freight House for the Rehearsal Dinner. The next day it was back to Jacobs Well and then The Guild for the...

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Helpful?
Thank Shelly65
Aarau, Switzerland
Reviewed 10 December 2016

Most of all this hotel has very nice and helpful employees. The room was very clean and they have free wifi of good quality. There is nothing to complain about this hotel. There is some noise issues, if your room is on the wrong side of the building. Location is great. The World War I memorial is in walking distance.

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Helpful?
Thank Ruedinho
Omaha, Nebraska
Reviewed 3 December 2016 via mobile

Stayed on a busy Saturday night in KC. It was a great price for a great location. We appreciated it. Good night of sleep. The hotel was recently remodeled and they did a great job on it. Front desk staff was very friendly and kind.

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Helpful?
Thank Lanamamaomaha
Campbell, California, United States
Reviewed 1 December 2016

The people at the Fairfield Inn were very helpful. Especially the shuttle driver who told us about the area we were driving through and made excellent suggestions for things to do while we were there.

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Helpful?
Thank Greg B
Washington, DC
Reviewed 20 November 2016

Location is good - not quite next door to Union Station, but walkable. Staff are very friendly. It looks like the in-progress renovations are mostly done (at least on the third floor) - the rooms appear mostly up-to-date (although the popcorn ceilings must be a leftover from another era). HOWEVER … I couldn’t help but notice at breakfast that many...

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Helpful?
Thank jsilvers
Loudean M, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for taking the time to leave a review of my hotel. I sincerely apologize for the oversight on the part of my breakfast staff. I have spoken with the department manager to ensure the proper rotation standards and food safety standards are upheld. Food safety is something we take very seriously and will have corrected immediately. Thank you...

Morton
Reviewed 16 November 2016 via mobile

Hotels should ALWAYS inform guests of "excuse our mess" remodeling projects going on in their hotels. I spent 8 nights in this hotel with major remodeling right outside my door. EVERYDAY. I would never have stayed at this hotel had I been informed. No guest should have been put in this situation. NO compensation was made to my hotel bill...

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Helpful?
Thank DRM502
Loudean M, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you experienced while you were staying with us. I can only speak for myself in saying that I always welcome feedback and an opportunity to make things right....

Bay City, Michigan
Reviewed 7 November 2016

Stayed here two nights on a business stay. There was a sign in the lobby about renovations, but nothing that I could see - everything looked brand new. I was upgraded to an Executive King, and the room was very clean, and looked brand new. People at the front desk were very friendly, and offered the shuttle if I needed...

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Helpful?
Thank BayGuy08
Houston, Texas
Reviewed 26 October 2016 via mobile

Family vacation in Kansas City for a Saints game at Arrowhead. Location was excellent. So many things for the kids to do. We had a plumbing leak in one of the rooms that was promptly fixed, but left a musty smell for the remaining time. And that same room did not get cleaned one day. Night staff was only one,...

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Helpful?
Thank Aemoore
Reno, Nevada, United States
Reviewed 26 October 2016

Okay, firstly, this hotel has possibly the nicest staff of any hotel I have stayed at! Everyone was great, but Myron and Claude were exceptional! We got a free upgrade to a big old jetted tub that comfortably fit two people and it was awesome. SCORE! The hotel itself is walking distance to downtown if you are a walker, so...

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Helpful?
Thank LMStaton

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn Kansas City Downtown/Union Hill

Address: 3001 Main St, Kansas City, MO 64108-3323
Region: United States > Missouri > Kansas City
Price Range: $169 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Kansas City Downtown/Union Hill 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Fairfield Inn Kansas City Downtown / Union Hill Hotel Kansas City
Fairfield Kansas City
Kansas City Fairfield Inn
Hotel Style:
#21 Family Hotel in Kansas City
#39 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Kansas City Downtown/Union Hill staff and other travellers.
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Questions? Get answers from Fairfield Inn Kansas City Downtown/Union Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just hope you get one”
 of 5 bubbles Felicia-Okla, 10 Apr 2016 | Read review
“Rear of Hotel”
 of 5 bubbles WilliamZ846, 19 Mar 2016 | Read review
“IT seems to be all good.”
 of 5 bubbles Joegilliam, 29 Jan 2016 | Read review
“My room was on the 3rd floor. A business associate indicated his room faced the main street and it was a little noisy.”
 of 5 bubbles Leslie-JoeA, 30 Sep 2015 | Read review
“Excellent Shuttle Service!”
 of 5 bubbles saralew, 23 Sep 2015 | Read review
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