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Fairfield Inn Kansas City Downtown/Union Hill

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Fairfield Inn Kansas City Downtown\/Union Hill
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288 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Kansas City Downtown/Union Hill
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Showing 283: English reviews
Washington, DC
Reviewed 20 November 2016

Location is good - not quite next door to Union Station, but walkable. Staff are very friendly. It looks like the in-progress renovations are mostly done (at least on the third floor) - the rooms appear mostly up-to-date (although the popcorn ceilings must be a leftover from another era). HOWEVER … I couldn’t help but notice at breakfast that many...

Thank jsilvers
Loudean M, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for taking the time to leave a review of my hotel. I sincerely apologize for the oversight on the part of my breakfast staff. I have spoken with the department manager to ensure the proper rotation standards and food safety standards are upheld. Food safety is something we take very seriously and will have corrected immediately. Thank you...

Reviewed 16 November 2016 via mobile

Hotels should ALWAYS inform guests of "excuse our mess" remodeling projects going on in their hotels. I spent 8 nights in this hotel with major remodeling right outside my door. EVERYDAY. I would never have stayed at this hotel had I been informed. No guest should have been put in this situation. NO compensation was made to my hotel bill...

Thank DRM502
Loudean M, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you experienced while you were staying with us. I can only speak for myself in saying that I always welcome feedback and an opportunity to make things right....

Bay City, Michigan
Reviewed 7 November 2016

Stayed here two nights on a business stay. There was a sign in the lobby about renovations, but nothing that I could see - everything looked brand new. I was upgraded to an Executive King, and the room was very clean, and looked brand new. People at the front desk were very friendly, and offered the shuttle if I needed...

Thank BayGuy08
Houston, Texas
Reviewed 26 October 2016 via mobile

Family vacation in Kansas City for a Saints game at Arrowhead. Location was excellent. So many things for the kids to do. We had a plumbing leak in one of the rooms that was promptly fixed, but left a musty smell for the remaining time. And that same room did not get cleaned one day. Night staff was only one,...

Thank Aemoore
Reno, Nevada, United States
Reviewed 26 October 2016

Okay, firstly, this hotel has possibly the nicest staff of any hotel I have stayed at! Everyone was great, but Myron and Claude were exceptional! We got a free upgrade to a big old jetted tub that comfortably fit two people and it was awesome. SCORE! The hotel itself is walking distance to downtown if you are a walker, so...

Thank LMStaton
Bella Vista, Arkansas
Reviewed 2 October 2016

Loved this hotel. Great location in downtown. Free shuttle to guests every half hour to the downtown area. Extremely attentive staff. Sherrie gave us tips about our outings that helped us tremendously. I appreciated having real oatmeal for breakfast, instead of a packet. The room was very comfortable, clean and accommodating. I wouldn't hesitate to recommend this hotel, as I...

1Thank Laura H
Airdrie, Alberta, Canada
Reviewed 2 October 2016 via mobile

Stayed 5 nights. We were put in a ground level room in a back corner which was perfect. Awesome front desk service, very helpful about things to do in the city. Great breakfast with lots of options. Best was the shuttle service, this was the heartbeat of the hotel. Special mention to Claude. Thanks for making this feel like home.

1Thank Shelley C
Princeton, New Jersey
Reviewed 25 September 2016

The facility is nice for a hotel in this price class, with nice rooms, a fitness center, and a pool, everything clean and well maintained. The staff is outstanding. The go beyond being police and professional. They make you feel like family. It's like staying in a B&B; remarkable for a chain hotel. I won't even think about other hotels...

1Thank LewMaltby
Reviewed 19 September 2016 via mobile

Typical rooms for a Fairfield inn. A security guard patrols Parking lot all night. Not much of interest within walking distance. Fridge and microwave in the room. Hearty breakfast with lots of choices

Thank Kathleen Q
Reviewed 11 September 2016 via mobile

It was a nice walking experience at the downtown. It is the original Kansas City with lot of buildings date back early 60's. Busy corporate offices on those buildings. There is a free ride on tram connection from downtown to the Plaza area.

Thank Arup S
Loudean M, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

I am glad you enjoyed your trip to Kansas City; a city that is rich in history as well as some good BBQ. We hope you enjoyed your stay with us and that it provided easy access to everything you were wanting to do during your visit. Should your travels bring you back to Kansas City, we hope you will...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn Kansas City Downtown/Union Hill

Address: 3001 Main St, Kansas City, MO 64108-3323
Region: United States > Missouri > Kansas City
Price Range: $193 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Kansas City Downtown/Union Hill 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Fairfield Inn Kansas City Downtown / Union Hill Hotel Kansas City
Fairfield Kansas City
Kansas City Fairfield Inn
Hotel Style:
#21 Family Hotel in Kansas City
#39 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Kansas City Downtown/Union Hill staff and other travellers.
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Questions? Get answers from Fairfield Inn Kansas City Downtown/Union Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the air conditioner units”
 of 5 bubbles Paola010, 23 Jan 2017 | Read review
“just hope you get one”
 of 5 bubbles Felicia-Okla, 10 Apr 2016 | Read review
“Rear of Hotel”
 of 5 bubbles WilliamZ846, 19 Mar 2016 | Read review
“IT seems to be all good.”
 of 5 bubbles Joegilliam, 29 Jan 2016 | Read review
“My room was on the 3rd floor. A business associate indicated his room faced the main street and it was a little noisy.”
 of 5 bubbles Leslie-JoeA, 30 Sep 2015 | Read review
5 of 5