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When we checked into the room they told us that we had 2 rooms booked when we had only reserved one and had a confirmation to prove this. That seemed to be minor because they told us they would cancel and they didn't. After checking...More
3 Thank Amber S
Response from Ana_fdManager, Front Office Manager at Comfort Inn & Suites DowntownResponded 18 October 2015
Dear Amber S,
I am very sorry to hear that you encountered an issue while staying at our hotel. After you left we did have a professional check the room for an evidence of bed bugs and we didn't locate anything. All of mattress are...More
Our room was clean, the staff was nice and it was conveniently located to many venues downtown that we wanted to go to. It's just a bit too far to walk to Power & Light or the Market, but it's definitely close enough that a...More
I was on the road for 18 days on a motorcycle trip and this was the nicest of all the hotels I stayed in. I wanted to see a KC game and the Royals stadium is a 15 minute drive on the interstate which you...More
The hotel staff was very helpful, the location felt safe and secure- there was a security guard on duty all night, the room was nice and clean, the bed was so comfortable and they served a wonderful hot breakfast!
We recently stayed at this hotel to go site-seeing. Was an easy location to get to. Hotel personnel were really friendly and helpful. Room we stayed in was great. Had our grandsons with us so we had a kind suite with a king bed and...More