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Sheraton Suites Country Club Plaza

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Sheraton Suites Country Club Plaza
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632 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Reviewed 2 days ago NEWvia mobile

The hotel is very nice amenities. The towels are nice. They give you the option to not use maid service for a discount at the restaurant. The bar is nice, but small. However, Venus in the restaurant is fantastic. She's great!

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Helpful?
Thank Steven P
Minnetonka, Minnesota
Reviewed 2 days ago NEWvia mobile

I can't say enough good things about the entire staff. But special recognition goes to Chef Venus who took such great care of all of us. We can't wait to return. The location of the hotel is fabulous. Walking distance to shopping and great restaurants

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Thank Howard F
Reviewed 2 days ago NEW

We had amazing service at this hotel! Venus, the head chef made the most incredible breakfast sandwich. She was very friendly! We needed shampoo and conditioner at 10:30 at night, and less than 2 munites after calling, we had someone knocking at our door!

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Thank Maddi F
Kannapolis, North Carolina
Reviewed 5 days ago NEWvia mobile

Sheraton delivers on its brand with this hotel. Awesome location in the Plaza and within walking distance of numerous shops and restaurants. The Plaza Lights were still being displayed on all the surrounding buildings, creating a festive holiday experience in mid-January. The room suite was very nice with plenty of space. Staff was very polite and friendly. The onsite restaurant...

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Thank CandidCommuter
Kansas City, United States
Reviewed 5 days ago NEW

This was the perfect place for our small meetings. The entire staff from front desk to exec offices was great and eager to help. Chad in event set up was especially awesome. Highly recommend for meetings.

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Thank Jennifer P
Jacksonville, Florida
Reviewed 1 week ago

I enjoyed the service provided in the front desk, always precise and courteous. Joking with Claudio at the Bar, or with Sandy during breakfast. The room clean, always a smile, the closest thing to home you can get. And consistently, from April to Dec 2016, four days a week, three weeks a month. Thanks guys!

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Thank deajinde
Abilene, Kansas
Reviewed 1 week ago

had a great time at this location with family on Christmas weekend. Great location and convenience on the Plaza. Wroked out great with dining and entertainment all close. Had great space in lobby and bar area to play games with the family. Rooms were spacious and clean. Had plenty of space for the 6 of us and then had 3...

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Thank tkuntz2530
Liberty, Missouri
Reviewed 1 week ago via mobile

Staff at this hotel have fantastic personalities. At the front desk, valet, and club lounge, everyone deserves 5/5. We were in room 801. The only thing that's lowering the score, is the numerous minor maintenance issues that would be easy to fix. Our room was beautiful with a great view. Comfortable seating area to relax in and watch tv, comfortable...

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Thank Hezzy_t
Lincoln, Nebraska
Reviewed 2 weeks ago

Booked for staying Christmas weekend in the Plaza. Check in was speedy and we were give a room 1817. The check in staff could be alittle more informative as to hotel amenities. The room was small and abit dated, the Wifi didn't work that well. Staying on the 18th there was a lounge on the floor for evening drinks and...

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Thank trooper198
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

It is great to hear that we will see you again on your next visit. Thank you for the review and for your business. Make it a great day, Bret Jones General Manager

Seattle, Washington, United States
Reviewed 2 weeks ago

I have stayed here at least 10 times. During the last five years, I keep thinking they are going to update the rooms, but they still haven't given the rooms the attention they need. On top of the need to update the rooms, our room had NOT been cleaned! Even worse, we didn't realize it was dirty until after we...

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Helpful?
Thank Toni F
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to review the hotel. I am surprised by your comments as most of our long time, return guests have found the 8 million dollar renovation that we completed in April of 2016 to be outstanding. The guest rooms were updated with new flooring, walls, furniture, beds, artwork, lamps and mirrors. The lobby has been...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites at Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 

Additional Information about Sheraton Suites Country Club Plaza

Address: 770 W 47th St, Kansas City, MO 64112-1802 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
Region: United States > Missouri > Kansas City
Price Range: $211 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Country Club Plaza staff and other travellers.
6 questions
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Questions? Get answers from Sheraton Suites Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1817 Was very nice”
 of 5 bubbles trooper198, 3 Jan 2017 | Read review
“Plaza rooms would have a great view of the lights at Christmas.”
 of 5 bubbles jaymeb77, 29 Dec 2016 | Read review
“Great for groups.”
 of 5 bubbles dmine45, 8 Dec 2016 | Read review
“The hotel is in a relatively quiet area for all rooms.”
 of 5 bubbles Pippadude, 1 Nov 2016 | Read review
“Rooms on higher floor has best views”
 of 5 bubbles karenjF1945DY, 26 Sep 2016 | Read review
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